problem on Windows vista 32-bit: blue screen appears and the system reboots automatically when you work

signature of the problem:

problem event name: bluescreen

OS version:6.0.6001.2.1.0.786.3

Locale ID: 16393

More information about the problem:

BCCode:10000008e

BCP1:C0000005

BCP2:94B525C6

BCP3:9BA92C14

Product information

Product number: NC646AA

Series No.:CNX9030FZ9

HP Pavilion Slimline s3560in desktop PC

Hi mkm.

Were there any hardware or software changes made at the time the blue screen appeared?

I suggest to close the PC and remove all devices in addition to the screen, the keyboard and the mouse.

If the computer works without a blue screen for a reasonable period of time, you can start to add them one at a time to see if a specific device that is causing the error back.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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