Problem opening files in MS Paint

I'm running Windows 7 Ultimate on an ASUS Gaming Notebook aged 2 years.  All installed software is set up to receive the latest updates.


About 3 days, 24/09/2012, UTC - 6 h, I started to experience problems opening files inside MS Paint.  Recently used files open without problems, but when I used the drill down menu file and clicked Open, the File Manager window opens but seemed not completely.  It stops before you post content in the panels on the left or right.  After waiting almost a minute, an error window opens saying that the Paint program does not react with the choice of activation of one of the 2 buttons, Debug or Cancel.
Despite my system restarts and run virus scans, nothing seems to be broken.  I did, however, go through the Event Viewer to see what specifics have been involved in these accidents.  As I'm not a programmer or remotely competent in any language of software, the only elements that makes any sense to me were mspaint.exe & explorerframe.dll mentioned in Application event error reports as well as a series of numbers. (I also made the applet of Quicktime, 22, do not overwrite my selections of extension of file to default, programs installed that I read in another forum, it tends to do with files visual & audio) So now, I have several issues with that I hope other posters can help me:
  • Everyone knows that I have here and have been able to solve it?
  • Is it possible to uninstall, and then reinstall the paint? (I don't want to do a restore system b/c my last restore point was in April).
  • Any of you know how I can repair this situation or even help out there so I could fix the problem myself?
  • Is it possible to have reported this instance to Microsoft somewhere other than the generic return route?

Thank you very much for reading and doubly so if you can shed some light on this dilemma.

MaryBeth

A restore point can be created manually, but when you use windows update a restore point is often automatic created in the update process.

Simply type 'Restore' in the search text box programs & files, double-click the shortcut to "System Restore" which results in and follow the instructions (note the show more restore point box)

Tags: Windows

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