Problem opening of W550S

Just today, I took delivery of a W550S, which intends to update some components myself.

However, I can't have the screws at the front left and right out. All the screws were barely narrowed and turned with the minimum pressure. It is also the case with the two screws that will not return.

I've never had to apply ANY pressure, screw turn freely, heads look pristine, but they will not support. It feels as if the threads are stripped. I'm reluctant to get "creative" with it on a new machine, because it would be difficult to prove the problem was not caused by a mistake of the user and therefore not covered by the warranty.

Everyone here encounter a similar problem?

Managed to get it open. The two screws in question had not been all tight to the factory, which threw me off.

Tags: ThinkPad Notebooks

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