Problem restarting VCS control

Similar Questions

• TMS does not COR of VCS Control collect

  Hi all

  Our TMS does not collect call Record of VCS control detail.

  (Reports > call detail record > Gatekeeper and VCS)

  He collected CDR properly until 2 August.

  But it does not collect no COR from 3 August until today even if many calls are housed.

  We have not changed configurations of MSDS and the VCS.

  What should I check on TMS and VCS?

  Any advice is welcome

  Best regards

  Kotaro Hashimoto

  As mentioned in Magnus, is a known issue with X7.2 for CDR.

  Symptom:

  TMS will not to CDR data type 'Gatekeeper and VCS' and the journal-web - public.txt in TMS log file will contain entries that are similar to the:

  ---> Tandberg.TMS.SystemAPI.OakPine.InvalidStateException: expected to find, but on the other hand find.

  at Tandberg.TMS.SystemAPI.OakPine.XMLFeedbackReader.AssumePositionedAtTag (XmlReader, String tag player)

  at Tandberg.TMS.SystemAPI.OakPine.XMLFeedbackReader.ProcessCall (XmlReader reader)

  at Tandberg.TMS.SystemAPI.OakPine.HttpFeedback.ProcessCallDisconnected (IXMLDoc txasDoc, RoutableSystem system)

  -End of the exception stack trace internal-

  TMS Version 13.2.1

  Background:

  Due to a change in the feedback XML VCS sends to TMS for events related to calls connection / disconnection, TMS is not able to correctly interpret the XML data provided by the VCS. For this reason, TMS is not capable of generating records CDR based on feedback data provided by the VCS.

  Workaround:

  Currently, there is no workaround known workaround for this issue when executing software X7.2 on VCS. X7.1 and earlier versions of the VCs are not affected by this problem.

  This will be fix with the next maintenance release, X7.2.1.

• Pavillion dv7 4177nr: VGA output problem and catalyst control start link

  I don't know if the problems are related or if I made things worse.  It started with an error message on uo start saying that there is a problem with Catalyst Control fail to start.  He always allowed did not work me to function normally until, in front of an audience, the o/p to a projector VGA connection.  I had a spare cable who has not remedied the situation then my class sitting around the laptop.

  Another symptom is that the HDMI output is not working.  I do not ko wif it's a separate issue.

  With the notion that it was connected, I set attemping to remove and re-install the drivers AMD and blindly assumed that it was where I'd get the update of the Cat command.

  I used the AMD compatibility checker and installed for the AMD M880G with ATI Mobility Radeon HD 4250 graphics card.  The driver version is 8.770.2.1000 dated dated 19/09/2010

  I can't duplicate the display or projector only use but when I attach an external monitor laptop change resolution as to accommodate the additional display.

  I only need to check the applicability of the changes that I made, or I need help to plan a way out of the mess I made.

  Hello g_david,

  Thanks for the quick response!

  To eliminate the possibility of a software problem, I have recommended to perform a backup and restore of your operating system. This can be done by following this document on the backup of files (Windows 7), and more to perform a recovery of the system HP (Windows 7). This should return your system to the factory settings.

  If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• Problems with parental control - clicking 'Allow' has no effect and the apps / programs that are permitted by the user are not allowed.

  Hello.

  I use Windows 7.

  User account from my son has parental control of Microsoft Watch.  It cannot open an iTunes account.  When he tries to do, a widow who opens shows the administrator permission is required.  We ask in person, I type my password.  Nothing happens.  iTunes will not open and if it clicks again, the same window again.

  Another problem is that iTunes is blocked at all.  Why is this?  In my account of parental control of Microsoft, I have the option 'ALLOW' next to iTunes.

  NOTE: this problem, namely, nothing happens when I enter my password to give permission to my son for a program or a Web site, it happens a LOT.  It occurs not only with iTunes.

  Hi Robert,.

  I understand the frustration when things don't work as expected.

  Solving the problems of family security
  We will run the resolution of the problems of parental control and check the status.

  How to update the family safety filter?

  http://Windows.Microsoft.com/en-us/Windows-Live/Family-Safety-filter-FAQ

  Family Safety: frequently asked Questions

  https://answers.Microsoft.com/en-us/Windows/wiki/windows_other-security/family-safety-frequently-asked-questions/5672f7b2-e3c0-498a-9a6c-c9cab39f68e5

  Back to us for any issues related to Windows in the future. We will be happy to help you.

• VCS-control Mobile Remote Access and 7800/8800, DX, MX security profiles

  All,

  First thanks for your help.

  I am in the process of implementing a new pair of VCS - C/E and want to configure it to use remote devices on arm I have read the documentation and just have a few questions before ordering my new SSL for the VCS - C certificate.

  We chose to use the devices DX70, DX80, DX650, 8851,8841, use of the ARM. According to the documentation, I am to create a new security profile for each device and name them as full domain names

  DX650.subdomain.mydomain.com

  DX80.subdomain.mydomain.com

  DX70.subdomain.mydomain.com

  8851.subdomain.mydomain.com

  OK, here are my questions...

  1. subdomain.mydomain.com - is the name of my VCS Expressway. For example: vcsexpressway.mybusiness.com? so the entire FQDN

  DX650.vcsexpressway.mybusiness.com?

  2 when I create profiles course should I create one for each model? 8851, 8841, DX80...? Or can I just create one for the series? 8800, 7800?

  Thanks for your help!

  1. it is recommended to include the business control domain VCS in the security profile name phone on CUCM. If your VCS control FULL domain name is vcscontrol.mybusiness.com then you can use DX650.vcscontrol.mybusiness.com in the safety profile of the phone. These names must be present in the list of other names are the subject of the control of the VCS server certificate.

  2. you can create separate security phone profiles for each model.

• See Express vs VCS Control series & Expressway

  Hello

  I am little bit confused what is the difference between the Expressway series and legacy VCS-C/E.

  If I deploy series Expressway (X8.6) running on the virtual machine as traversal server for ARM, can I use that as same as VCS - C and VCS - E, the installation program.

  By running the MRA, can I also used these local SIP/h.323 recording servers of the endpoints of SX and Jabber Video (Movi)? Can I need separate license to achieve?

  On the two highways are the licenses ordered. Are these already for what I want to achieve, or this is just for the deployment of the ARM?

  LIC-EXP-AN

  LIC-EXP-BASE-K9

  LIC-EXP-E

  LIC-EXP-GW

  LIC-EXP-SERIES

  LIC-EXP-TOUR LIC-EXP-RMS

  Thank you

  Sy

  So I need instances of additional and separate VCS to support records the of the SIP/h.323 endpoints. And need additional licenses for the latter as Non-parcours/course would issue licenses, commissioning, FindMe.

  OK, that all of these are specific to the series of VCS, while the freeway series does not have the provisioning and FindMe, it also has a system of license different call where it is a type of single license unlike licenses non-parcours course you have with VCS.  The

  TMS I 'LIC-TMS-PE-25' to activate the user commissioning for Movi so I want to use.

  You must use the VCS-control/Highway if you want to use video telepresence Jabber (aka Movi).

  Series Expressway (centre/periphery) are therefore only for ARM with CUCM deployment?

  Yes, Expressway series was created to provide courses of firewall and external recording to CUCM via Mobile and remote access capability.  It can also provide comments of Jabber, but MRA and Jabber comments cannot be run on the same server.  On another note, the series of VCS can take all the series Expressway, because the latter is simply a subset of the functionality of VCS.

• GW ISDN Cisco with VCS control

  Hi Experts,

  I'm new with Cisco ISDN Gateway 3200, and I will integrate to the existing video network managed by VCS control with the endpoints and MCUS registered as SIP.

  Here is an example of the existing video network numbering plan:

  SIP URI endpoint: [email protected] / * /

  MCU SIP URI: [email protected] / * /

  ISDN GW H323 alias: 54xxxxx

  I came up with these questions:

  1. for us intergate ISDN GW on the video network, we must save as H323 on the right VCS?

  2. to call scenario as a point endpoint SIP or MCU calling to one ISDN endpoint via video, how the call flow? Make the registered endpoint/MCU SIP point as SIP on the VCS can dial directly on this endpoint ISDN? Or they will call first the H323 number of ISDN GW recorded on the VCS then routed to an auto attendant of the ISDN GW?

  3. How about ISDN endpoint SIP endpoint?

  Please send me a sample of guide and the configuration of the ISDN GW and VCS about how we could improve the flow of calls work on the call scenarios mentioned.

  SIP---> ISDN

  ISDN---> SIP

  Thank you very much for the help.

  Best regards

  Acevirgil

  Hello

  1. For us to intergate the ISDN GW on the video network, we need to register it as H323 on the VCS right?
  

  Yes, it's true. This isn't the only method, but it is the most used and most easy way. I suggest you use it.

  2. For call scenario like from a SIP endpoint or MCU calling an ISDN endpoint via video, how's the call flow? Do the SIP endpoint/MCU registered as SIP on the VCS can dial directly on that ISDN endpoint? Or they will dial first the H323 number of the ISDN GW registered on the VCS then routed to an auto attendant of the ISDN GW?
  

  In this case, you will need to ensure interoperability the call in VCS. No matter what SIP endpoint can dial numbers ISDN, and then VCS will route the call to the gateway h323 format, only the number with any ' @domain.com ' and the call will be interoperability. The flow would be something like this:

  Point endpoint [sip] SIP----> - VCS [H323]---> Gateway ISDN

  3. How about from ISDN endpoint to SIP endpoint?
  

  The same concept is applied. ISDN gateway sends the call in H323 for VCS and interwoks VCS the call and sending SIP endpoint. Something like this:

  SIP endpoint<-------[sip]--------- vcs=""><--------[H323]---------- gateway="">

  With regard to incoming calls from gateway ISDN to VCS, there is one important thing to consider. You basically have to methods:

  • You can configure the ISDN gateway to route calls to the auto attendant, then users will be able to recompose the verse numbers of internal endpoint for the auto attendant
  • You can configure the ISDN gateway to use DID (Direct inward dialing), in this case, you create routes to the gateway which maps each ISDN number to an internal endpoint registered to the SCV

  Both methods work fine, however, when using auto attendant, it is very important to implement a scheme of toll-free fraud prevention. Take a look at this thread:

  https://supportforums.Cisco.com/message/3971947#3971947

  Regarding the guide, it is not a simple step by step explaining, but the Administrator's guide provides a good explanation on how to configure the dial plan in the gateway and how to enter the doors of VCS. Check out this guide:

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/isdn_gw/admin_guide/isdn_gateway_printable_help_2-2.PDF

  I hope this helps.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• Keep the highway-VCS-control or switch to Expressway-C/E?

  We currently have CUCM 9.1 2, VCS-control (virtual) 8.6 and 8.6 VCS-Expressway (Physics) in our environment. Endpoints are a mixup of SIP and SCCP, Jabber customers phones and EX90 4. Everything had been originally been setup with our EX90 to register for VCS and the pair of VCS to just be there for the EX90 to use (they were quite nice sitting here doing nothing with the little utility that we see in our EX90s).

  A few weeks ago, I dug in our configuration to better use our infrastructure and do some things that were never done during the initial implementation of our system of phone two years ago. I have installation MRA on the pair of VCS to allow to our Jabber endpoints to record without VPN, update the EX90 with keys now free option for PR, DD, etc., saved the EX90s to CUCM instead of VCS and update the firmware on the pair of VCS and EX90.

  Final update nagging I confusion keep me on is that I should get licenses to convert our VCS-control and highway Highway-C and E or keep as-is. It seems that C/E are the wave of the future with Cisco wanting to check directly to CUCM, so I feel like it's the 'right' thing to do here...

  -Without registering on VCS more, I'm better convert Expressway-C/E?

  -Did I miss all the features/functionality leaving them alone?

  -My 5 traversal licenses will become licenses RMS once converted? (I saw mixed reviews on this and prefer not to spend the extra $750 / piece on them if I can convert my existing licenses).

  Thank you!

  Pete

  Not really sure on the migration options to license, but right now that VCS can do everything that expressway can do, and more.  RMS licenses are less expensive than the traversal licenses, so if you plan to expand, it might be cheaper in the future.  Other than that, I don't see no reason to abandon the feature.

• Interoperability VCS control and Expressay - various versions

  Hi team,

  We settled on a client control VCS about 6 months. The customer has decided to buy, after this period, VCS highway as well.

  The version of VCS is x7.2 control and we are already in the version x8.2.1.

  My question is:

  There is some incompatibility between the VCS control version x 7 and VCS Expressway in x 8 version?

  Best regards

  VCS X7.2.x and X8.x backward compatibility were considered in depth since the published software X 8.  The following discussion is the latest X8.2 version that resolves the compatibility between versions X 7 and X 8 of the VCs.

  https://supportforums.Cisco.com/discussion/12240026/VCs-x82

  If you care to learn more about the compatibility of the software versions X 7 and X 8, you can take a look at this discussion, there are others out there as well, just look for them.

  https://supportforums.Cisco.com/discussion/11720871/VCs-Expressway-and-control-different-versions

• We get an error "there was a problem, restart your PC. No changes"while trying to reinstall Windows 8

  * Original title: Windows 8 reinstall could not start

  Try reinstalling Windows 8 (x 64 OEM version), but after clicking on start, I get the following error:

  "There was a problem, restart your PC.  Has been no change. »

  Ditto for the Refresh tool.  Verification of the Solutions tool thinks for a minute, then disappears.  Have tried to introduce these tools after boot, as well as an assortment of other boards around the internet such as the cmd line queries.  Any thoughts?  Had the PC for a year now, no weird mods or alteration of configuration, just installed Office and a few games of limited resources.  As a single user, I have full administrator access.

  Hi Paul,.

  Thank you very much for taking the time to answer.

  The product key for Windows 8 on computers that are preloaded with are encrypted.

  For more information, see the suggestions provided by Andre Da Costa of the next thread.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/Windows-8-key-embedded-in-the-BIOS/ce42cbdb-914D-4346-93ed-a86a5a77aa9f

  I wish that you contact the Asus technical support and get the recovery disk to fix the problem more far.

  Please reply with the status.

• Service error battery Bluetooth connection problem and "Bluetooth Control: an error occurred during initialization of this operation." Try restarting your computer or bluetooth device ".

  Original title: Bluetooth connection problem

  I have a bluetooth Jawbone headset which worked fine with my Dell studio 1458 until a month or two ago. I am running windows Home premium 64-bit. Now the device will connect is more to the laptop. I get an error to the stack service and "Bluetooth Control: an error occurred during initialization of this operation." Try restarting your computer or bluetooth device"I returned to you can restore point, but the issue is not resolved. All solutions?

  Hi Trainfan1,

  ·         Did you do changes on the computer before the show?

  Follow these methods.

  Method 1: Run the tool and troubleshooting hardware devices.

  Method 2: Check the drivers and the Bluetooth Support service.

  (a) click Start, type services in start search box and press enter.

  (b) Services for window open find Bluetooth Support Service and double-click it.

  (c) ensure that the service is both the value Automatic for Startup type and started for the State.

  (d) click Start, type Device Manager in the start search box and press enter.

  (e) to search for the Bluetooth device expand it and double click on the driver.

  (f) go to the tab driver and click set to update driver to update the drivers.

  (g) if the problem is still even try to Uninstall and reinstall the drivers in the same tab by clicking on the option Uninstall .

  Method 3: Remove all Bluetooth components and reinstall it from the manufacturer's Web site.

  Install all necessary software required for Bluetooth device work properly.

• Graphic problem of mission control

  Hi, I have an early 2013 MacBook Pro retina runs El Capitan 10.11.6

  Launch of Mission Control, there is a graphic problem: miniature Office are all gray, as you can see in the screenshot.

  I already tried to quit smoking Dock in activity monitor and running "killall Dock" in the Terminal. Restart the system, the problem persists.

  Any ideas?

  

  Hello GalaxyWorker,

  Thank you for using communities of Apple Support. It is my understanding that when you use the Mission control the thumbnails are gray. I often use in Mission control, so I know not being able to see the thumbnail of the available screens can be useful. I'm happy to help you to get this resolved with you.

  You did a great job trying to fix this problem yourself. First, I recommend that you test the problem in safe mode. Boot in safe mode allows your Mac perform certain controls, delete the cache and prevent the opening and start-up items to open automatically. Follow the steps below to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

  To leave safe mode, restart your computer without pressing any key during startup

  Try safe mode if your Mac does not end commissioning

  If the problem does not occur in safe mode, but returns when you restart normally, try to disable the login items using the link below.
  OS X El Capitan: If you think you have incompatible connection points

  If the problem occurred then in safe mode, it is possible the user settings or files are the cause. In this case, please try the issue in a new user by following the instructions in the following link.
  How to test a question in another account on your Mac.

  Have a fantastic day!

• Problem with the controls after 4.4.2 contactless

  After the update my controls without contact do not seem to work properly. I use the expression and the phone registers and starts the Hello? and is listening. I use new phrases, Whats up?, Notifications of reading and that's just on hold. I can press return and it goes back to the home screen. But after about a minute, it restarts everything himself. I also let it sit to listen for about 10 minutes and had to start soft because he has never left, or closed by force.

  I recycled my sentence of now google Ok. Same thing happened.

  I have cleared the cache for controls without contact and it reset and re DL was the last update. Same problem occurred.

  I did a full factory restore and reset the system without contact upwards. Same problem occurs.

  If at this point, I gave up a bit using these new sentences. What's irritating since before the last update, 4.4.2 they all worked perfectly. Even some of the original sentences, what time is? In fact lock. And it restarts automatically. At this point, I can't use all controls without contact at all without him locked.

  I'm lost in what I can do at this point. Unfortunately, he ruined what was the most popular feature of this phone for me. Does anyone else have this problem? Any suggestions? I'll go test it downtown with Wi - Fi Roaming since in this city his this which they call "mobile data" and see if its my Wifi at home in question. I hope that's all it is.

  
  

• Problems with VCS - C, VCS - E and TMS

  I hope someone can help me because I nearly pulled my hair with this problem.

  We have a VCS - C and VCS-E the two X7.2 running.  Our TMS runs 13.2.1.  We used it for several months with the 'transfer', which worked well.  Recently, I am currently having of Movi/Jabber clients authenticate via LDAP/AD, in addition to using local accounts (we have some vendors and partners who register through our infrastructure).

  I have gone through all the documentation and think I have it configured correctly, however, things work behind what I need them for.  Currently, a client who is on our internal network can sign up by using the credentials of the AD, but may NOT use local credentials.  Customers who are outside our network can register using the information of local identification, but NOT using their AD information.

  My configuration on the devices of VCS is:

  VCS - C

  Credentials of the default TextBox control

  Course credentials Check box

  By default, subarea treat as authenticated

  VCS-E

  Course credentials Check box

  SIP Proxy record tried Off and known Proxy Proxy at all.  Currently set to Off

  What I'm missing here as I'm more on the side things CTS and just try to learn the VCS Cisco Tandberg product?

  Thank you

  Allen

  Allen,

  When you enable the NTLM protocol challenges on your VCS - C, this means that only NTLM authentication will be used for devices that support NTLM, namely Movi 4.2 and later, video Jabber 4.3 and more more Jabber for iPad. Other devices that do not support NTLM authentication will use either the local database or LDAP authentication, depending on what you have set up on your VCS.

  Is there a particular reason why you want to use Digest authentication and NTLM for video devices Jabber?

  -Andreas

• Satellite Pro P300 - problem with volume control

  Hello

  I have a problem with my volume control. He worked for the first two months of use value, but now refuses to lower the sound.
  He sort of stutters and actually transforms the sound upward when you turn, he 'left' to drop.

  I markets DEAMS it is a digital control and therefore is not a point 'end' like other laptops. I also noticed others are experieicing this problem.

  Is there a solution to this problem? I don't really like having to manually click on the volume control in the status bar on the window in order to be able to turn the laptop down. Maybe someone can help me?

  Thanks in advance.
  Sam

  Hello

  In your case, I recommend reinstalling the audio driver and controls (with Win XP) Toshiba or Toshiba VAP (if Vista is installed).
  In addition, you should check if the BIOS can be updated too.

  Sorry for this suggestion, but in my opinion that the question must be related software and the fact is that driver sound and the VAP multimedia button controls and the sound card.

  It of certainly worth a try