Problem restoring backed up files

I was instructed by my Builder to perform a system recovery to rid my laptop a virus.  I backed up all my files on 3 DVDs.  After that I did the recovery that has restored the settings all the original manufacturer, I was unable to restore my files.  "Save and restore" Windows ask permission of an administrator.  It's as if these files has never in my laptop.  Is it possible for me to restore these files now?  Help, please.

Hello

have you used vista backup or the backup of manufacturers computer process durig the recovery process?

If manufacturers contact them about this

If the used vista backup you read this:

How to make a backup of your data

http://www.vista4beginners.com/how-to-backup-your-data

How to restore your files

http://www.vista4beginners.com/how-to-restore-files

If you have problems, it's in here is a forum for microsoft specifically for backup issues

http://social.technet.Microsoft.com/forums/en-us/WindowsBackup/threads

Tags: Windows

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