Problem scanning B109n-z

Hallo,

After the start scanning (with USB), the process stops at the beginning of the page. The printer display the initial screen.

My HP 2310i table is locked. When you use printing HP and doctor scan, this process also blocks in several places during the attempt of several facts. After re - install more than 10 times and by using all the tips website, nothing has solved my problem.

I hope someone can help me with this problem of scanning. On the otherhand, printing works perfectly.

Thanks in advance.

Ronny

Hi Jamieson,

Before commissioning your proposal, I tried a different cable and my scanning problem has been resolved.

Thanks a lot for all your efforts.

Ronny

Tags: HP Printers

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