problem scanning with HP Deskjet 3071 e-ALLin a series

I just set up this printer on my Mac (OS X). When I try to scan, it analyzes only a quarter of a page. I can't anywhere that you can change the settings. Seems to be connected ok, prints ok.

OK, so using the scan on the printer button, the application that should open on your Mac, it is HP Scan (you can check by looking at the high bar (the bold text on the left side of the Apple).

Try running the software analysis and not the product to see if you get different results. Go to \Applications\Hewlett-Packard\HP Scan and perform the analysis from here.

If it's the same result, try some of the following methods:

1 - Open system, Print & Fax Preferences. Click the Try analysis analysis tab.

2 - Open Preview (in the applications folder). Click on the file--> import from a Scanner (you may need to first click "Include network devices" in this menu and then return to pick your product).

Please post your results of the methods above (HP Scan, Print & Fax, and preview).

Thank you!

Tags: HP Printers

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