Problem Set - up blackBerry Smartphones Email

Similar Questions

• BlackBerry smartphone email set up and old problems owner

  My brother gave me his old storm. I put my t mobile account chip and bought the data plan and most of the functionality seems to work (I think).

  Email my brother is still in the e-mail button and blackberry cannot connect to the mail server so that I can enjoy his email and put mine.

  Also when I make a call the "My number" shows the number of my brother.

  Is there a way to fix this. He needs to unregister somewhere. He needs to go to his carrier Version to change something?

  Hello and welcome to the community!

  Stop, go back and start over with this:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Make 100% sure that your brother has completed all its stages before trying one of yours.

  Good luck!

• Torch 9800 blackBerry Smartphone email not showing problem!

  Hello world

  I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

  Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

  Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

  Hey hamdi,

  Welcome to the forums.

  You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

  How to clear data from the BlackBerry Smartphone user

  Note * delete this database will delete all messages on your BlackBerry smartphone.

  You can backup your BlackBerry first following this article, but want to test before you restore all the data.

  Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

• View blackBerry Smartphone email problems

  I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones emails and Messages of mixture that can be resolved?

  Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

  Thanks in advance to anyone who can help me with my little problem.

  Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

  Separate messages-> Options-> General Options-> E-mail and SMS: separate

  If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

• BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

  Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

  I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  song510 wrote:

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

  • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

  Good luck!

• BlackBerry® Smartphones email does not not on 9700

  Hello

  Hoping someone can help me here.

  I'm trying to fix Bold 9700 from my mother-in-law.  I know that I had this same problem with my 9700 old a few years ago, but don't remember how I fixed it.

  Its BB was working fine, then emails came only sporadically.  She called Rogers, technical support and they told him to do a full restore.  After the full restoration, she has absolutely no email and when you click on the e-mail configuration in the installation section it goes absolutely nowhere... almost as if it has never been activated.

  I tried

  -a reload of the operating system available (same problem)

  -a return of service books (an email comes through recorded everything, but then nothing else comes through)

  All the other features of the phone seem to work perfectly.  The person of Rogers told him that the problem was because the phone is old and it's broken and won't work anymore.  I do not subscribe to this belief and am sure that we can get it up and going again for her.

  So can offer help here on how to fix this?

  Thanks in advance

  BaseballLady (currently sporting a 9790 and anxiously the BB10!)

  Hello and welcome to the community!

  You have tried a lot of things... Here's a little more perhaps.

  You may want to consider using BBSAK (bbsak.org) to perform the wipe there is able to... sometimes a clean WIPE of this kind, followed by the reload of the operating system, can help.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  In addition, after each attempt reloading, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones Email receipts

  I have a BB 8830, my frustration is that when I send an email from my BB or my account gmail online I always receive an email from myself of what I just sent.  How can I stop it?

  Cause of the problem

  Webmail Gmail accounts were not separate sent items and Inbox folders. The web page of Gmail account contains a Messages link on the left side, but is not a folder separate from the Inbox. Webmail gmail messages are grouped into conversations, which leads to all messages sent and responses of others appearing as an entry of a single e-mail message in the Inbox. This allows to easily read and look on the web page of Gmail, but, when it is integrated with the BlackBerry Internet Service account, results in copies of sent e-mails on the BlackBerry smartphone as new e-mail messages.

  Resolution

  To prevent messages sent back to the BlackBerry smartphone each time, create a filter in the BlackBerry Internet Service account to block sending these messages to the BlackBerry smartphone.

  To create a filter, follow these steps:

  1. Connect to the BlackBerry Internet Service account. For instructions on how to connect to the BlackBerry Internet Service account, see KB03781.
  2. Click the icon of filters next to the built-in Gmail account.
  3. To create a new filter, click Add a filter .
  4. Configure the filter to ensure that messages are not sent to the BlackBerry smartphone if the message coming from the integration of webmail Gmail account:

  • Type a name for the filter in the filter name field. For example, my messages to email Gmail.
  • Assign to the field filter to apply when 'FROM' field.
  • In the contains field, type the address of the Gmail webmail. For example, @gmail.com >.
  • Select the next radio button of do not forward messages to unit.
  • Click on add filter.

  Note: After you create this filter, e-mail messages will not be received on the smartphone BlackBerry if sent to the Gmail webmail account.

  Source: KB10332 (with explanatory diagram)

• BlackBerry smartphone email sent from the PC sends copy to my BB

  When I send an email from my PC, a copy of this msg goes to my BB. This only happens to my Gmail account. I just bought my BB last week and everything was set up at the Verizon store.

  Thanks in advance,

  The Duke

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB10332 Duplicate sent email message arrives on the BlackBerry smartphone when sent using a built-in Gmail account

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry® Smartphones email on my blackberry

  I'm not able to receive or send emails from my hotmail using my Blackberry account.  Is there a way I get my hotmail on my Blackberry account?

  Procedure

  To set up your BlackBerry Internet Service or e-mail BlackBerry and your e-mail account, do one of the following procedures:

  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your BlackBerry smartphone
  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your computer

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail BlackBerry from your BlackBerry smartphone account

  You can configure your account from your BlackBerry smartphone or from your computer.

  Note (only for users of new BlackBerry Internet Service): New BlackBerry Internet Service, BlackBerry mail and e-mail and subscribe to BlackBerry Mail can create their accounts on their BlackBerry smartphone without having to create a login user and a password to access their accounts. For more information on the automatic connection, see KB13955.

  To set up your BlackBerry Internet Service or BlackBerry mail and your e-mail account of your BlackBerry smartphone

  1. Verify that your BlackBerry smartphone is connected to the wireless network. For more information about network status indicators, see KB02334.
  2. Click on the e-mail settings.
  3. Carefully read the legal terms.
     • Check Yes, have read and understood the legal terms.
     • Click I agree, to be bound by the legal Conditions to continue the installation process.

     Note: The BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail account is now set up.

  4. All measures appropriate to begin to send and receive e-mail messages.
     • Add a personal email address or work
     • Create a BlackBerry email address

  Add a personal email address or work

  1. On the email account configuration screen, enter your work email address password and existing personnel. Click Next.
  2. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  3. Services - the email account screen gives an overview of the following:
     • Integrated email addresses
     • Option to add an e-mail account - allows the Subscriber to integrate third-party e-mail accounts
     • Services and settings - designed to allow subscribers to manage their BlackBerry Internet Service accounts, including the dispatch of service and change in language books
     • Help - provides online help
     • End user agreement

  Create a BlackBerry email address

  1. The create a BlackBerry Email address screen, enter a user name, password and confirm the password, secret question, and secret answer.
  2. Click OK.
  3. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  4. In the screen Service - email account , you can edit or delete each email address, integrate a different e-mail account or go to display settings and Service.

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail account of BlackBerry from your computer

  Note: New subscribers who create their BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail from the computer accounts and create a login user and a password to access their account to BlackBerry Internet Service will automatically turn off the automatic connect feature. For more information on the automatic connection, see KB13955.

  1. Perform an operation to Save now on the BlackBerry smartphone. For instructions, see KB00510.
  2. Go to the account page of your wireless BlackBerry Internet Service provider.

     Note: To find your BlackBerry Internet Service Provider web site, go to the Support section on the BlackBerry website (http://na.blackberry.com/eng/support/software/internet.jsp) and click on the link of your service provider in the section access to the BlackBerry Internet Service Web site .

  3. Click create a new account.

     

  4. Read the BlackBerry Internet Service end user agreement and place a check in the box I have read and understood the legal terms. Click I agree.

     

  5. Type the number of personal information (PIN) and the International Mobile Equipment Identity (IMEI) or number (ESN) for your BlackBerry smartphone and click continue.

     Note: For instructions on how to locate the code PIN, IMEI or ESN on your BlackBerry smartphone, see KB05026.

     

  6. Type a user name and password, and click Next.

     

  7. If the username chosen is already taken by another subscriber of BlackBerry Internet Service, you must choose a different username. Provide suggestions of names of users who have not yet been taken. Once you have selected an option, click Next.

     

  8. Your BlackBerry Internet Service account is now set up. You can start adding e-mail accounts or create a BlackBerry email address.

     

  More info

  For a list of useful articles and links about the BlackBerry Internet Service, visit BlackBerry Internet Service.

• BlackBerry Smartphones Email icon

  Hello

  My practically new blackberry shows the symbol of e-mail on the home screen with the number 2 next to him as if I have 2No. unread emails in my Inbox. But I have no email in my Inbox? Any ideas... Thanks in advance

  Hello and welcome to the community!

  Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• Problem of rebootting blackBerry Smartphones

  What's the solution when a show phone as this (UncaughtException:java.lang.NoClassDefFoundError) cos it make the phone slow during the restart and my card, twitter can't b found and some applications do not work.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones email accounts

  Hello
  Am facing a problem with my blackberry that is related to the email accounts! I have BB 9900 and when I want to configure a button email e-mail account does not exist in the installation options. I did a lot of tires, but I found no solution. What I have to do to find the button email accounts?
  Concerning

  Hi AmeeraAhmed

  Welcome to the Forums of the BlackBerry Support

  To use these Services BlackBerry owners such as emails, etc. BBM.  We need specific plans given by our carrier i; e BlackBerry data Plan / BIS. You have it in your account? If you don't have one then call your carrier to add it to your account. Once these services are activated in your account, you can configure your personal emails.