Problem setting deskjet 3050 610 a for wireless printing

Hello.

Try to put in place a deskjet 3050 610 a in a wireless network. Printer works fine when connected to USB, but it fails with "Error_000057" when trying to print wireless.

Router is a BT Home hub 2

With the help of an acer laptop runing windows 7 32 bit, connected wireless to the router (and online)

Printer is connected to the network, blue light turned on, the IP address displayed

Have tried to disable the firewall (AVG)

Tried to reinstall software

Using the latest version (DJ3050_610_231) of the driver from the HP website

Any ideas, anyone?

Thanks in advance.

Print a network from the front of the printer test.  If it is connected to your router?

If so, your AVG is probably the issue.  Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

What did he say?

Tags: HP Printers

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