Problem Solution Center in windows 8.1

Similar Questions

• Problem Solution Center IdeaPad Y700-14ISK

  Ran solution Center and got the result WVC007002-RL8ZHK after the test of mathematical operations code failed. Pretty sure it's a false positive, but someone has a solution for this problem to come?

  Yes, it's a bug in the driver. You will need to upgrade to the latest version of the driver by forcing it through Windows Update. To do:

  1) open up Device Manager by right clicking on the Start Menu button.

  (2) open the option of cards do a right-click on the Intel HD Graphics 530

  (3) select the driver... software update and follow the instructions.

  After your next restart, will pass the test.

• HP - scanning problem solution Center

  I was in the middle of the digitization of images in a Word 2010 by using my HP6310 all in one document. After scanning a selected section of a page like I did several times, I got a message saying:

  "An internal error occurred during the processing of the document. Click OK to close the program and then try one of the following values:-restart the program. -Restart the PC and then try again. -Reinstall the software photos & images and try again. »

  I tried to close and restart the HP Solution Center and the word. I tried scanning in a new Word document. I tried to restart the PC. I've updated the software of HP. In the process, I found and downloaded the HP printer Diagnostic tools. When I ran the Scan doctor, I got a message saying:

  «Center of solution error: your system needs an update to fix this Solution Center error.» Click on the "Get Update" to download the update. Once the download is complete, run the downloaded file to update your system. »

  However, when I clicked on "Get Update", I received the following message: 'could not open the page. The service or the information requested is not available at this time. Please try again later. (Error: system-websrv_unavail) »

  I tried to restart several times over a period of several hours.

  Before this problem in his set, I started to receive error messages when I tried to save the Word file containing scanned images. The messages said that I could not save due to a file permission error. The message does not always appear, and I found I could work around the problem by using the function save pennies on the file tab. I don't know if these two problems are related.

  I am using Windows Vista 64-bit.

  Hi @CL-HP

  There are indeed a few updates available, which may be necessary; However, I think it would be better first to perform a full uninstall, then reinstall the software, then look for the necessary updates.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• Series of HP Photosmart C4500 - problem Solution Center

  Whenever I start my computer, a box appears that says "Solution Center" - the component you are trying to use is on a network unavailable resource. Check ok to try again or enter a different path to the folder containing the installation package. The path shown is Solution Center.msi and use source is: C:\users\toni\appdata\local\temp\7zS36A7\setup.

  I clicked on 'Browse' computer, local disk C, program files (x 86) created HP 29/09/2013, open cllicked and nothing worked. I had to click on 'Cancel' many times before disappearing. Then he said: check HP site for a fix.

  HP is no longer my printer HP Photosmart 4520 present on its support site and I can't find any way to stop this message from appearing whenever I start my computer which is a HP Pavilion dv6-1230us Entertainment Notebook PC.

  The printer works fine and when I opened the center of Solution from the Start button, it opened.

  Hi ToniB1,

  Thanks for providing this information.

  I would disable the two of them. Everything that is related to HP.

  Then restart it to see if the error appears again.

  If you are still questions then I'd another uninstall and reinstall. Sorry, I know that you have already done this a few times, but with these additional steps should solve the problem.

  Please follow the steps listed below:

  Uninstalling the printer software.

  Ignore the name of the model.

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%.

  Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted.

  Run all Windows updates.

  I would register in the register of installation of the window.
  Go to start, select Run type in msiexec / unregister then click OK, and then type msiexec/regserver, then click OK.
  (Make sure that you type it in exactly, there is a space between the two)

  Disk Cleanup tool system Accessories\ How to delete files using disk cleanup.

  Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html

  Restart the computer.

  Go to the start up programs and disable any startup programs to see if this will allow the full software to install. (msconfig)

  Apply the settings, and then restart the computer.

  Temporary disable all Antivirus software.

  Reinstall the software of the printer again.

  The printer test again to see if everything is installed.

  Please let me know the results.

  Thank you.

• HP solution center in windows 8.1

  I have a printer HP Photosmart Premium C310. I have a new laptop and you want to install the HP Solution Center. The disc that came with the printer does not work on my laptop running Windows 8.1. Any suggestions please? I would like to be able to scan from my computer again. Thank you very much.

  Hello

  The drivers are downloadable at the link below.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158 & LC = on & CC = US & DLC = in & sw_lang = & Product = 4231205

  Watch the video for instructions.

• Solution Center and Windows 8.

  I have upgraded to Windows 8 recently on my computer HP Omni 27-1054. The solution Center has stopped working. So, I found HP printer Installation Wizard. The wizard downloaded the necessary software, my old software uninstalled and installed the new. It works now. However the solution Center now only gives me the scanning options. There is no printing option. I will attach a screenshot of the Solution Center to show.

  Is it possible to get this software to display the buttons to print as he did before?

  Thank you

  Dave

  The representative of HP is correct in what he says, because of the OS all the Solution Center features change because of how the new operating system works in conjunction with older software. That could change because the operating system is developed or that our software has a greater compatibility with the operating system.

  Just to be clear, however, that you have installed the software - after that - you upgraded to Win8?

• Cannot install the Solution Center in Windows 7 for HP7310

  I have a HP7310xi AIO that works very well until recently.  I've recently updated Win/XP to Win 7 32 bit and the printer software will not be installed correctly.  I downloaded and tried all the diagnostic tools that I can find on this site, nothing helps.  I can print but cannot scan due to lack of Solution Center software.  I want this to be a device connected to the network and part works very well with the printer, but I repeat, it will be no scanner - is network or USB accessory.

  I downloaded (several times) the file of the AIO_CDB_Net_Full_Win_WW_130_141 software, which is supposed to install the necessary software, but IS NOT INSTALL the Solution Center.  I tried HPPIW for installation and also HPHNDU and HPPDU for the diagnosis of the printer, and who work very well.  I also tried HPPSdr (who works for the printer, but not scan) and HPSDU, which does not at all.

  I still have my original installation CD and I tried, but of course it does not work with Win 7.  I also tried to uninstall the entire software package and then try to re - install, also without success.  It seems that the uninstall process is incomplete, or at least that's my guess.  I tried running also uninstall batch since the original installation CD files (the files to \util\CCC\Uninstall, Uninstall_L1, etc.) and they seem to work, but still the re - install subsequent does not install Solution Center.

  I recently ordered the customers a new installation CD, expecting a full installation CD for Windows 7 and receive.  The label of the CD says it's for "HP Officejet 6300, 7200, 7300 all-in-One-series", and also that it is "Version 13.1.0" and "Windows 7" and "Multiple languages"  It is the number of piece CB744-10003 and seems to be exactly what I need.  HOWEVER... This is ACTUALLY ON THE CD!

  Usefully, the label gives the following instructions:

  Insert the CD in your CDROM drive

  All Windows operating systems:

  (a) click on 'Start' in the task bar, then click on 'run '.

  b} type d:\Setup and click OK (where "d" is your CD drive letter"

  This is exactly what I expected to see on an installation CD; BUT there is NO "SETUP" FROM THE CD FILE!

  The content of the CD is exactly TWO FILES:

  AIO_CDB_Net_Full_Win_WW_130_141.exe, and

  AIO_CDB_Net_Full_Win_WW_130_141.MD5

  The first file is the same as I've downloaded several times on your website and many, tried several times to install.

  THIS CD DOES NOT CONTAIN WHAT THE LABEL SAYS WHAT IT SHOULD CONTAIN.

  I spent a lot of time on the phone with 'Technical Support' (telephone number 1-800-474-6836) and just got a huge evasive.  The best suggestion they could offer was that I should 'upgrade' my printer!  I know the printer is old, and I know that the printer itself is not supported.  However, I expect better than that of a software package that is supposed to take care this device on Windows 7 AIO.

  If I can't get this resolved successfully, I'll upgrade my AIO - but it WILL NOT BE ONE OTHER DEVICE HP!

  Hmm...  I have an Officejet 7410 similar, I used the same configuration file to install and have used it for a few years on my Windows 7 system.  A few questions:

  You have the printer connected by USB or network?

  You said that you had upgraded to Windows XP.  Was this a clean install on the XP machine?

  Are there any error messages during installation?

  There are a few things to try: If the printer is connected with USB, unplug it before you continue.  Navigate to the folder folder (open the Explorer and folder type in the address bar), look for a directory starting with 7z and a date corresponding to when you tried to install the printer.  Go to the util/ccc directory in the 7z... directory and run uninstall_L3, uninstall_L2, and uninstall_L1 files.  (This is the program of uninstalling the version of Windows 7, it might be more effective than the XP uninstall program).  After you run each file three batch restart the computer and log in as a user with administrator privileges.  At this point, run the Setup program.

• Download HP Solution Center in Windows 7

  I just bought a new computer with Windows 7 and have two HP printers.  I can't find the HP Solution Center any longer and can not find a way to check my ink level or to print a test page.  Can anyone help?

  chill4hhorse wrote:

  Also a HP Photosmart D7360

  Complete recommended drivers for Photosmart D7360 are available for download here at HP.

• HP Photosmart C4700: unable to scan to HP Solution Center in Windows 10 PC

  I am able to print on my printer and make copies directly on it, but whenever I try to scan to my PC I get a message saying: could not perform the analysis because another program or computer using the networked HP imaging device. Try again later.

  Extended error information are 8, [(0, 18,-2147467259)].

  I have tried electric bike on the printer and have even restarted the computer, but I still get the same message.

  There is no other printer connected to the PC.

  Hi @marybary,

  I see that you can print and copy, but you can't just sweep your computer running Windows 10. First of all, I would like you to run printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly identify and fix common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  If you have trouble let me know and I will do everything I can to help. Also, during printing and scanning doctor closes you will see a window of the survey, please complete this survey to help us help you. All feed back is appreciated and valued.

  Thanks, I look forward to hear from you and work toward a solution.

• HP Photomart B109n: HP solution center B109n windows 10

  I installed the proper drivers and the printer works fine when I print from word, etc. But I can not activate the soultion Center Desktop icon. It does not work?

  @Chrislarsbo

  BasPootjes has posted the solution here

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quot-HP-solutions-quot-icon-will-not-open/m-p/5429107#M132215

• OfficeJet J4680: HP Solution Center has stopped working with Windows 10

  From today, after the last version 10 of Windows Update to the HP Solution Center software won't start/open.  After clicking to open, there is a beep and nothing.  No dialogue error or indication that something does not, but the program does not start.

  He had worked all the way up through yesterday with the latest versions of the Solution Center and Windows 10 installed.  The only change was an update today which says that it was just an update to the flash player security.

  I uninstalled and reinstalled twice, checked to make sure that my private network settings were OK, all to nothing done.  I need it to scan documents.

  Anyone with ideas?

  There is a problem with the last Windows security update.  It disables some flash programs, including the HP Solutions Center uses to load.

  Here's a solution:

  Enter "View installed updates" in the search bar of Windows.  It will show you an option in Control Panel.

  Click the appropriate option.

  Select the "Security Update for Microsoft Windows (KB3132372)" and an uninstall option will appear next to the drop-down list to organize.

  Click on uninstall and work through all the guests.

  Once uninstalled, the HP Solution Center will work.

• HP Photosmart B110: Solutions Center installs - problems of usb - only wanted to scan - how to install the scanner part

  -With the help of HP Photosmart B110

  -Use of Tower/Desktop computer running Windows 7 64 bit

  Printer/Scanner connected via WiFi to router

  -Printer part works, I can print to this device

  -Scanner is accessible via the device Web page.

  I want the software of the scanner Solutions Center.

  I can't install the Solutions Center on Windows 7 64 bit. Setup stops and says that I have USB hardware and driver problems. USB on my Tower is USB2 and USB3 ports. Everything works perfectly and the Windows Device Manager has no problem with USB drivers/devices.

  How can I install the scanner software (or all of the Solutions Center software)?

  Tried to look in the folder for the files of instsaller scanner, nothing seems to work. (pulled other positions where it not install Solutions Center). Computer is working very well, so my only option at the moment is to look through the device's Web page, but it is not the best. And I would like to use the software. Also one third of the software "fax and scan" software and windows does not see the connected B110 (probably because it is on a network and not directly plugged into a usb port), so these two options came out.

  HP forum, help please. Is there a way to bypass the usb part? I use this device on a network. Windows 7 sees (even if only as a printer), so also want windows to consider it as a scanner as well.

  Thank you

  Hi @jedi11csa,

  Thank you very much to get back again.

  I just talked with a few colleagues in this regard, and this problem seems to be more a matter of Windows operating system, if the computer displays that USB related errors as well as the installation had not yet reached the point where it asks you to select your connection type.

  Maybe it's an investigation that is best suited for community Microsoft Forums as my resources have been exhausted in this respect.

  I hope that you are able to find the solution you need.

  Thank you.

• Solution Center fails to install - Photosmart C4345 Windows XP SP3

  Product HP: Photosmart 4345 all-in-one

  System: Windows XP Home SP3

  Problem: Solution Center fails to install - shortcut icon is present, but each time Center is launched, it tries to install a missing element, the applications disc.  This can be cancelled with 2-3 closures of the window installation and the request for the drive.  Printer and scanner can then be controlled form the screen with the mouse, but Center tries intermittently to install the missing module.  VERY ANNOYING.

  Trying to follow demand drive ease of installation, the message appears:

  Module

  C://Windows/System32/Macromedia/Flash/Flash9B.ocx

  Unable to save.

  HRESULT - 2147720473

  There has been no recent update is causing this problem.  It is at least a year and can be associated with automatic updates for the HP programs - which appear to be very unstable and crash constantly - or MS XP.  Both are on the automatic update.

  Solutions of someone?

  There is an HP update which should fix this.  You can get the update from the link below.  Let me know what happens.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&cc=us&DLC=en&LC=en&OS=228&product=3710120&sw_lang=

• Solution Center icon is missing

  I tried to find the HP Solution Center icon. I keep going in circles. It gets frustrating for me. I need help. I followed your instructions and still no results. I'm trying to figure out how to scan on my HP Officejet 4500. My icon is not there. I don't know what it looks like even. I have Windows 10. I don't know if this is the problem or not. Can you help me please? Thank you in advance.

  Hi @ldslady13,

  Welcome to the HP Forums!

  I understand that your HP Solution Center is missing with your HP Officejet 4500 printer on Windows 10 operating system. I'm happy to discuss this issue for you!

  I check to make sure that the drivers and full software features have been installed. You can download the software by clicking on this link, the HP Officejet full feature and driver software. Or, you can use the software HP printer install wizard for Windows .

  This guide, HP Solution Center Software frequently asked Questions (FAQ), can also be useful.

  As well as these guides:

  • Scan using the HP Solution Center software (Windows 10) complete features.
  • Scanner without HP (Windows 10) software.

  I hope this information helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet 4500 g510: HP Solution Center

  How can I install the HP SOLUTIONS CENTER's Windows 10?

  I ' not more possible ts of installation CD because there is no more the "don't install" icon but only the icon 'out '.

  Tahnk you

  [Personal information]

  Hello

  What is your HP Officejet 4500 g510? Must be g510 HP Officejet 4500* where * can be from a to z. If please download and install the following software and the driver is your printer HP Officejet 4500 g510a-f:

  http://ftp.HP.com/pub/softlib/software12/COL32500/MP-109548-2/OJ_AIO_4500_G510a-f_NonNet_Full_Win_WW_140_408-4.exe

  IF your printer is a HP Officejet 4500 g510g-m:

  http://ftp.HP.com/pub/softlib/software13/COL32438/MP-109547-3/OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-5.exe

  IF your printer is HP Officejet 4500 g510n-z:

  http://ftp.HP.com/pub/softlib/software13/COL32439/MP-109545-3/OJ_AIO_4500_G510n-z_Full_Win_WW_140_408-5.exe

  Kind regards.