Problem trying to download Netflix Silver Light
I have a Dell laptop Windows XP Inspiron.Running. I was on Netflix and was prompted to download the 'Light Silver'. When I clicked on download my computer went blue and displayed:
A problem has been detected and windows has shut down to [prevent damage to your computer.
Session3_INITIALIZATION_FAILED
Follow these steps (that I made) restart if problem persists press F8 (I did, nothig happened).
Technical information:
STOP: 0X0000006F (0X000003A, 0X00000000, 0X00000000, 0X00000000)
When I ran 'Systems of Test' I got an alarm with the message "error code 1000-0141.
I'm stuck in this blue screen.
If you mean that you get a STOP error message that says something like:
SESSION3_INITIALIZATION_FAILED
STOP: 0X0000006F (0XC0000034, 00000000, 00000000 00000000)
The usual culprit is an anti-virus software - perhaps Avast!, AVG or Avira who has deleted or quarantined needed XP files as the file manager of Windows Session:
c:\windows\system32\smss.exe
I guess that the file might have been really infected and quarantined, but that has never been my experience.
There is a copy of backup on your system. You just need to start somehow and replace it.
Maybe someday the dialog box 'ask a question' forums XP will ask these questions automatically when a new thread is started so I don't have to ask every time. It might even be possible to solve a problem in a single response when enough information is provided.
Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.
Provide information on your system, the better you can:
Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
The question was preceded by a loss of power, aborted reboot or abnormal termination? (this includes the plug pulling, buttons power, remove the battery, etc.)
The afflicted system has a CD/DVD drive work?
You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?
Tags: Windows
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