Problem Update KB 915597 (Vista OS) Def 1.75.924.0; Error code 8. in the device mgr I get a code 31 test (6T 04) network card driver is correct. What is the solution?

Tried a bunch of things, no luck. Cannot download 915597 KB, it still fails.

Hello
 
This problem occurred because of the conflict between the present security software on the computer and the update.
 
I suggest to install the update KB915597 via a stand-alone package, please follow the steps below:
 
Step 1: first, disable security software, follow the steps mentioned below
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Note: Activate the security software once everything is done.
 
Step 2: Create a system restore point. Search for steps create system restore points in the link below.
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
 
Let us know the status of the issue for further investigation.

Step 3: Follow this link below to download and install the latest definitions for Windows Defender manually


Thank you, and in what concerns:
I. Suuresh Kumar-Microsoft Support.
Visit our Microsoft answers feedback Forumand let us know what you think.

Tags: Windows

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