Problem updating my software blackBerry Smartphones

Similar Questions

• Problems with upgrade software blackBerry Smartphones New

  I recently downloaded and installed the latest operating system upgrade, since then when I lock the phone, 4 keys at the bottom of the phone remain active and are not disabled can it be corrected if yes, how would you please advise

  Hey GMAN58,.148 won't work on their phone because it's the 9500, not the 9530.

  Whits, this is a known bug with this operating system, but this is a temporary solution (until the Vodafone UK updated again)-add a password to your device, and then when low buttons affected, will not unlock the phone.  It will unlock only when you put your password.  If you make your password quick and easy to enter, this should not create too many problems (and it will give the added advantage of not giving friends access to your phone when you do not want that they can access).

  I hope this info is useful!

  

• Software blackBerry Smartphones BB 8310 problem

  Hello!

  I have a BB Curve 8310. Durig the software update my internet conection failed and I needed to restart my computer.

  after reboot I tried to continue the update of software, but I will put this masage «Office Manager BB cannot communicate the Copy whit BB device»

  right now my phone does not work!

  What can I do now? enybody can help me please?

  Follow the instructions here to download and install the OS manually.  The operating system for download may be differenct carrier as yours, but it does not matter whence downloading.   Just follow the instructions exactly.

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/236833-latest-OS-8310-4-5-0-313...

• Problem of global app blackBerry Smartphones blackberry curve 9220

  Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

  Does anyone know what would be the problem?

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Thank you and sorry for my bad English

  Hello!!

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

  PS...

  beamire wrote:

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Updates the device blackBerry Smartphones application

  Recently, when I am connected to BB Desktop Manager, updates available. I agree with all of the updates and he did it successfully. However, whenever I now connect to Desktop Manager, I receive the same message saying that the same updates are available. If I agree to them, he then tells me no updates are available. How can I get rid of this message.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system on the device.

  To do this, we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and plug in your device. Click the backup and restore options, and then select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the Smartphone BlackBerry software.

  Link: http://www.blackberry.com/btsc/KB11320

  Thank you

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Issues with the blackberry desktop software-blackBerry Smartphones

  whenever I connect my BB 9810 torch for BB desktop software, it shows apps that has been installed on my phone only...

  I want to install the input language and other things but it doesn't show them

  my phone is havin OS7.1

  Hello rhythm_mittal

  Before running the desktop software make sure that your PC is connected to an active Internet, besides availability of languages depends on carrier and the OS pack you have installed on your device, what language you are looking for on your 9810?

  Please read the Knowledge Base:

  KB13067 : How to get smart BlackBerry phone language packs.

  KB05305 : Localization support for BlackBerry Smartphones.

   

  Try it and let us know if you have any questions.

• PROBLEMS of SYNCHRONIZATION for blackBerry Smartphones

  Good day to all

  Had to replace my 8830 World Edition

  Now trying to sync it to my desk in the office

  Using the new 4.7V office and each and every time I try to sync I get a windows

  RUNTIME ERROR

  "Cannot find system in the file table.

  Any suggestions please help

  Thank you very much

  Hi DMH3953 and welcome to the BlackBerry Forums

  Follow this procedure to resolve this

  Cause

  An update of the BlackBerry Desktop Software could not remove the folder of C:\Program Research In Motion\BlackBerry\Connectors connectors. As a result, older applications Microsoft Outlook have been recorded with BlackBerry Desktop Software.

  Resolution

  To resolve this issue, follow these steps:

  1. Check that the connectors folder is present in the following folder:

     C:\Program search in Outlook Connector Motion\BlackBerry\Connectors\MS

  2. If the connectors folder is present, perform the tasks listed below.

  Task 1 - remove the existing Microsoft Outlook Connector ilxolkCompanion.fil

  1. Open a command prompt.
  2. Navigate to the following folder:

     C:\Program search in Outlook Connector Motion\BlackBerry\Connectors\MS

  3. Type regsvr32-u ilxolkCompanion.fil.

     Note: Microsoft Outlook is no longer listed as an available in BlackBerry Desktop Manager application.

  Task 2 - more current registry Microsoft Outlook connector

  1. Open a command prompt.
  2. Navigate to the following location:

     C:\Program Motion\BlackBerry\IS71 Connectors\MS Outlook Connector search

  3. Type regsvr32 msoutlookconnector.fil.

     Note: Microsoft Outlook will now be saved as an application available in BlackBerry Desktop Manager.

  Note: When these tasks are complete, remove and re-install the BlackBerry Desktop Software. For instructions, see KB02206.

• Software blackBerry Smartphones Reload 552

  Hi, how do so to resolve the 552 error if I'd never synchronize the phone before?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB18751 Error "Reload Software: 552" appears on the BlackBerry smartphone

  I hope that it contains something useful

  Good luck and let us know

• Problem with email notification blackBerry Smartphones

  HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

  Hello!!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Upgraded software blackBerry smartphones

  I've updated the software on my 9900 and now my data plan does not work. I don't know what do, tryied calling network, they promised to help him and since this morning. help please

  Re-register your phone on the network.  From your home screen, follow the Options > device > advanced system settings > host Routing Table >(Menu Key) > register now.  Try to access your network again after following these instructions.

  Let us know if that helps you.

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!