Problem Windows XP Home - stuck in 'safe' mode - don't reset the normal start upward

Hope someone can help me please.

My laptop is stuck in 'safe' diagnostic mode and I can't get back to "Normal Mode - load all the drivers of devices and services"

I am running Windows XP SP3 - Home edition (think it's 2002)

I was uninstalling Norton Internet Security so I can install Kaspersky rather

I put it in diagnostic mode after a few instructions, that I got from Internet regarding the delete correctly all files, Norton etc after uninstalling

However, it will not return to the normal mode - even if I go into the System Configuration utility (to run msconfig) and I click Normal startup. He never actually starts in normal mode - even if it's on the normal radio button (sometimes it's on another option such as 'selective' or 'diagnostic'. Sometimes, I get a window on early upsaying that I am in the "diagnostic" mode and tells me to go up to the normal startup. I have it, but it doesn't fix it.

I also cannot run a lot of things and, for example, cannot play music on YouTube. I tried Windows update also, but it does not work.

This means that I've lost a large part of the functionality of my system - including the ability to install the Kaspersky Internet Security - so I have no anti virus etc.

I tried to reset the dozen about 3 times and restarted following guests etc., but nothing works

Can someone please?

Thank you

Richard

Hi Richard,

You can see the suggestions in the following links of wire and check if this may help.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/Windows-stuck-in-SafeMode-activation-loop/384b006b-f2a5-4495-94da-981a8ad0b003

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/i-cant-get-out-of-SafeMode-during-startup-and/ed3e0e58-14d5-4116-97d2-44d4532a72bf

Tags: Windows

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