Problem with a SIP Trunk between VCS and CUCM

Hello world

I created a SIP Trunk between control VCS (X7.1) and a CUCM 8.6.

I followed this Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7 - 0.pdf deployment guide.

The trunk is in place, but I have the following problem: I can ring since an EX90 recorded on the VCS for a registered on the CUCM 9951 but when I take the call, I have a busy signals (audio and video). When I on the EX90 9951 ring, I have the following message on VC: can not reach the contact.

I have a 503 service unavailable status on the call history and "call rejected" on the event log.

My transformation is OK and the call is sent to my neighbor CUCM zone

You have an idea to solve this problem?

Thanks for your help

Best regards

Bruno Z.

Hello

Yes, it's true! It seems at first glance a problem with codec negotiation when I see the reason 47 code.

in any case set the region to G.711 trunk phone in case if you have different device pool and the trunk region and ip-phones.

make G.711 end to end and test again.

Thank you

Alok

Tags: Cisco Support

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