Problem with certificate and the exception is not available

So, here is my problem I am trying to connect to a secure server. When I do this, I get to a page telling me the browser appears not that the server is secure and that the certificate is old.

When I click on the button "Add an exception" a small window opens saying the certificate is new safe and I can't add an exception.

The exeption box is grey so I can't click in and the button 'Add exception' is olso gray so I can't click on it. I click on the button "Cancel" and return to the page telling me the server is not sure.

How can I go about solving this problem?

Check the date and time of the clock on your computer: (double) click on the clock icon in the Windows taskbar.

Find out why the site is not approved, then click on "Technical Details to expand this section.
If the certificate is not reliable because no issuer channel was provided (sec_error_unknown_issuer) and then see if you can install the intermediate certificate from another source.

You can retrieve the certificate and check details such as WHO issued the certificates and the expiration dates of certificates.

  • Click on the link at the bottom of the error page: "I understand the risks".

Let Firefox recover the certificate: "Add Exception"-> "get certificate".

  • Click on the "view..." button. "and inspect the certificate and the Coachman, who is the issuer of the certificate.

You can see more details like the intermediate certificates that are used in the details pane.

If "I understand the risks" is missing, this page can be opened in a (i) frame and in this case, try the shortcut menu and use "Frame this: Open image in New Tab".

Note that some firewall monitors connections (sure) and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the certificate of the Web site.

Tags: Firefox

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