Problem with color HP ink cartridge

Title edited for clarity>

I have a HP j4680 printer.  I get a massage saying: [Tri-Color] ink cartridge problem refer to device documentation to troubleshoot.    I don't know what that means.  If I take the color out, the message stop cartridge and I can print in black.  If I put it back in it does not print and gives me the same message.  I really struggle with computers so any help must be step by step.  Don't assume I know that even the simplest things.  I just found out that I don't even know which category to select below.   I've seen windows and internet explorer on my screen so I guess that windows.  My son set up and I click on firefox to start.

As error messages go, that one is pretty clear.  This means that there is a problem with the color cartridge.  For troubleshooting tips, see here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01818839&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3692888

Assuming that this is not a newly installed color ink cartridge, and even assuming that it's a real cartridge HP of the appropriate type for your printer, start by "step 3: clean the contacts ' to the page linked above.

Tags: Windows

Similar Questions

  • Office Jet 251 dw: Office Jet 251 used to installation with the new ink cartridges

    I bought this printer as a refurbished unit to nine.  It was announced as not including the ink cartridges.  As a result, I bought a new set of ink cartridges HP using this printer.  When I tried to configure the printer, that it would allow me to go beyond the screen telling me to install for installation supplied with the printer ink cartridges.  However, no cartridge ink install not supplied with your printer.  Please, can someone tell me how to go beyond that, so I can get the printer working?  Thanks in advance for your help.

    Hello

    You must return the printer to the retailer.

    The printer include setup of cartridges in its original box, those who are required to configure the printer for the first time and can be purchased separately, so must be provided in the box.

    Kind regards

    Shlomi

  • deskjet1512: supplied with the printer ink cartridges seem to be bad.

    With my printer ink cartridges are different from those shown on video installation.  The contacts in video are on the long side & albums, contacts of mine are on the top and the short side.  They don't fit in.  The number of cartridge amounts to 61 and corresponds to what is printed on the printer.  I can't make them fits correctly, they won't with the long (blank) side out but not attach or stay in.

    Hello @dawna4d55,

    Thanks for posting in the Forum from HP Support.

    I see that you encounter some difficulties to install ink in the all-in-one printer HP Deskjet 1512. I would like to help.

    I agree that the printer takes cartridges #61. I have the 2540 all-in-one (almost exactly the same model) at home and I also found the initial installation of ink to confusion. When I realized that the main cartridge sticker or label should be facing while he sits on the cartridges and readable installation is a breeze.

    For your reference, here are some resources that may clarify the configuration of ink:

    1. Figure: Insert the cartridge into place
  • Problem with colored labels

    Hello

    I'm having some problems with color tags when you use lightroom;

    I recently upgraded to Lightroom from 5.6 to 6.5, and all the photos of my catalog with tags color turns white label only.

    I also have the same problem when I import pictures from my laptop catalog, whith photo colors such as red, blue, green, turns in a white label...

    Is there a problem with LR 6.5?

    Could you help me please?

    Cosette

    I finally found the solution.

    During the upgrade, LR languages have changed, and the words associated with the colors too, labels

    so I translate just the name of the color in the metadata / color label set / change, and everything is fine!

  • problem with color efex pro 3 in CS5...

    Hi all

    Sorry for my English

    I have a problem with Color Efex Pro 3, I can not

    If it is usable on my CS5 how do?

    I installed the software in the Photoshop plug-in

    CS5 and nothing

    Help me I am knocked out I finds no solution...

    Thank you all in advance for help you

    We do not control the API - but the code of the plugin runs in our process.

    Plugins are not other applications, they are DLLs with reminders in Photoshop, sharing space with Photoshop.

    If we cannot witn against their bugs with the current plugin architecture.

    If you didn't mind working two orders of magnitude slower with no plugins do not access to as many features of Photoshop, we could put plugins in another process.   Then, of course there are things that we can do - just nothing reasonable, or that visitors and developers would be conditioned with.

    And next time, please do not hesitate to ask questions instead of trying to make a Chair coding.

  • Problems with color cartridge

    Is it possible to print from my HP 1610 without the color cartridge?  I get an alert 'remove and check color cartridge'.  I did this, scratched some ink dried from the outside and put back in place, still does not work.  I need to print something that requires no color, but I don't know if he doesn't let me do.  Is there a way that I can choose a setting that will allow him to print with just the black cartridge?

    Since you have just the color cartridge and black cartridge, you should be able to get out of that defective and to print reserve mode. To test if your printer is one of those who allow to print reserve mode, just remove the bad cartridge and see if she will let you print a test page. Here is a document on the error message that you receive on the printer that will help you solve the problem further if you want to watch. It will give you instructions step by step to try to correct the error with the printer. I hope this helps.

  • HP Deskjet 1000 J110: Intense black print with the black ink cartridge only

    Hello

    I am trying to print the darkest possible black, but simply by using the black ink cartridge. How do I get there?

    My printer is HP deskjet 1000 J110 using cartridge HP 301.

    I do my drawing in Adobe Illustrator and set the color to be CMYK 100 100 100 100.

    If I insert only the black cartridge, the printer will leave empty place where color CMY ink should be or it will fill the space with black ink?

    Basically, what I'm trying to do is to increase the density of ink to the highest possible but only using only the black cartridge.

    Thank you.

    Welcome @didididot,

    Thanks to their participation in Forums of HP! I see by your post that you would like to be able to print in the black as dark as possible. I can help you.

    You can use the mode single-cartridge:

    Use single-cartridge in the HP printer with a single cartridge. Mode single-cartridge begins when an ink cartridge is removed from the distribution of the print cartridge. In the mode single-cartridge, the product can only printing from the computer.

    Source: HP Deskjet 1000 J110 series.

    Here is a document for printing with black ink only (Windows).

    If you use a Mac, let me know.
     
    Feel free to click on the button 'Accept as Solution' and the 'Thumbs Up' for my help. Please let me know the results and if there is anything else I can help you. Thank you!

  • Problem with the black ink. Copy in black, but will not print in black.

    I have a Officejet 6500 wireless. It is about 1 1/2 years.  In recent months, is no longer prints black BUT will be exemplary in black.  When I print a test page for the printer from the computer options, it is a greenish color.  If I print a page of test from the HP site... it prints black.  I read a yest blog that allowed me to determine that it was a problem with the driver, not the ink cart.  I have installed and reinstalled the software, but that did not fix the problem.  Any suggestions?

    See my response on the another thread you posted this question here.

  • Problem with printer or ink system failure

    I have a HP Officejet 6600, and I get this message:

    "There is a problem with the printer or ink system.  Turn the printer off, then on.  If the problem persists, contact HP. »

    Well, I did it.  I have also run the hardware diagnostic tool, which had me unplug the printer and turn it back on, and I did it a couple of times.  I always get the error message.  I also took printhead of the printer and put back them in.  Does anyone have a solution that might be able to share with me for this problem?

    Thank you

    Melinda

    My problem was solved by the link in the first reaction after my post. I tried power downs and plug the tire, but following this post EXACTLY... worked. The method of pulling on the power cord of the printer with it cleared the error message and everything has worked perfectly since

  • HP Officejet Pro 8610: Error code problem with printer or ink system

    sent a fax Monday very well and now I'm going to use printer & fax to search for these words in the window:

    "There is a problem with the printer or ink system. Stop printer, then if the problem continues contact HP. »

    I had done this several times as well as other things that HP troubleshooting suggested.

    Hi @MrsQT,

    I see that you get an error on the printer or ink system and made the suggested troubleshooting already. I'd be happy to help and find a document for you to review to make sure that you have tried everything: HP OfficeJet Printers - resolve the error 'Problem with ink system'.

    If the problem persists, I suggest to call the hotline to see if you may be able to get a discount on a newer model, or replace your printer if it is under warranty still. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

    If however the recommended solutions solve the issue please click on accept as Solution on this post so that others can find what worked for you.

    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number

    File number and phone number are displayed.

    I hope this helps.

  • Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

    Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

    Hi there JanePr, welcome to the Forums!

    I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

    Guide to link: http://support.hp.com/us-en/document/c02255339

    If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
    other regions, click here:
    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Take care

  • Problem with colors in Lightroom (color shadows/blacks/artifacts)

    Hi, I imported just some pictures with dark places on them (shadows, night etc.)

    and in the library colors are ok, but once I'm in develop module, change the scenes dark colors and there are even darker splashes (?)

    Its ok when I click on ever but its annoying, but if I uncheck the box, dark colors are back.

    So:

    Library - ok

    Soft proofing - ok

    When I export - ok

    develop - bad spots on the part dark photos

    Photo:

    Objects on dress in develop module:

    ff4ca77062b14ff598097b6c31e6cc0f

    And that's what it looks like in library, soft proofing and export

    e2e752931a7c4158a181276794bef1db

    Another example:

    http://imgur.com/a/EOtbM The first picture is developing, rest is library and never. You can see black spots on his black shirt plate and TV

    It happens with every photo, regardless of if its from my camera olympus or iPhone.

    IM using macbook air 13, all set to date.

    Thank you!

    Is that what you see? I used an adjustment layer to make it visible.

    These artifacts are actually in the file. I noticed metadata in the file that you are using Lightroom 5.6. You need to update it to Lightroom 5.7.1 there was a problem of color management with Lightroom 5.6 under Mac OS X Adobe fixed with 5.7. Which I documented here: Jao photo blog: bug of serious color in Mac OS 10.9 'Francs-shooters' management

    See also here for the official response from Adobe: Lightroom 5: table of ICC profiles clipped shadows under OSX | Community customer Photoshop family

  • Problems with colors in LR 2015.6

    Hello

    I have a big problem.

    I went to a gallery which is about 4 weeks. I did the editing of color with the previous version of LR.

    And now, I click on an image and after a few seconds, when the preview is new calculated, the colors change extremely!

    See the image attached below. Left, one is new, and the right one is the old, because I edited it.

    Can someone help me? I wouldn't change anything. Is it maybe a problem with the new version of LR? Maybe in the camera calibration module.

    I used the 'standard of the camera '. I work with the new MKII 1Dx and I just have problems with pictures I've done with this unit.

    Is it possible to revert to the previous version of LR to see if he is ok?

    Thank you for the Germany!

    Tobi

    2016-05-26_Julia-und-Steffen-Naegele_MF_0011.jpg

    tobiasfroehner wrote:

    Is it maybe a problem with the new version of LR? Maybe in the camera calibration module.

    I used the 'standard camera'. I work with the new MKII 1Dx and I just have problems with pictures I've done with this unit.

    There is a problem with the camera 1Dx WB MKII Standard profile settings: problem of calibration of WB with 1DX Mark II camera profiles

    According to Adobe Engineering this is fixed in LR 6.6 and CC2015.6... but apparently not: Re: Camera Raw Canon 1Dx mk2 files

    You should be able to fix this with the settings of WB as shown on the first link above.

  • problem with the black ink printing

    I have a printer HP C309g-m and I just installed a new XL Black ink cartridge, but now, the smaller black cartridge is empty and my documents not print! Should the two black ink cartridges have ink to print? If this is not the case, how can I get my printer to print? Thanks in advance! ...

    Yes, Teacher422, I'm afraid, it is necessary to have regular and black Black photo in the printer to clear the error message.  I've heard of people pushing a button four times (I think that's the question mark) to get beyond the error message but when I tried this tip supposed to a different printer than the one you couldn't recreate it.  To the best of my knowledge, I don't know any other tips.  I just read another thread on this exact printer today and he confirmed this information.  I would like to be more help!  Let me know if you have any other questions.

  • With B210a Photosmart ink cartridge problem

    Hi guys,.

    I hope someone can help... I bought the printer B210a above on the weekend and especially love it. However, is to recognize that a magenta cartridge is installed, but this isn't anything like this cartridge. When I print update/report it shows that it was installed on the same day, etc, but in estimated level printing box, nothing. No magenta on everything that I try to print.

    I subscribed and placed the cartridge back in twice, I have cleaned the print heads (a TINY amount of magenta came out, I mean a few fine lines) and have also realigned the cartrisges. No improvement.

    All of the suggestions. I want above all to break the new magenta cartridge when it needs to be absolutely perfect!

    Thanks for your time.

    Concerning

    Ian

    Solved my problem... they cleaned one more time and boom... the magenta runs...

Maybe you are looking for

  • FIFA 13 game very slow on my Satellite L750D

    Hello I use * toshiba satellite L750D * (8-32 bit windows).His works well. But yesterday, I install fifa 13 but its very slow. My game graphics ratting is 5.8.Graphic desktop is 4.3 ratting.Calculation of ratting processor by 3.7 second and I play fi

  • Sound when you use remote desktop...

    Hi all.  I am glad that I found this forum.  In any case, I was FINALLY able to connect to my desktop, Windows XP Pro, using remote desktop, since my laptop Vista Home Premium, but I can't get sound from my desktop for work.  This was the reason why

  • Power switch T30 does not start the computer

    New motherboard installed by Lenovo's Mexico on a guarantee out of T30. Machine will not start. Any ideas where to start (outside the machine back for another long stay of the shipment) would be appreciated. Not my machine. Benefit for a friend.

  • my HL-DT-ST DVD + - RW - GSA - H31 SCSI CD-ROM drive doesn't read/burn discs...

    ... It is installed in an Inspiron 531 s (OEM 2007) I think I've tried almost everything - the drivers are up to date, I have uninstalled & reinstalled it, physically, too. Everything seems OK, but nothing works, except that I can open the tray put a

  • Create a group of users to ACS 3.3 - simple question

    Hello I have a simple question: How can I create a group of additional users at the ACS 3.3? I don't see the option to delete or create groups of users. Perhaps is it not possible? Thanks in advance