Problem with DVD player and get the error code 19 Device Manager
Original title: TSSTcorp CDDVDW SH - 224DB ATA device
Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
How to fix it please Message Please please how to fix it
Hi Emerald,
Please contact Microsoft Community. I understand that you have a problem with the CD\DVD drive and get the error code 19 Device Manager. I've surely you will help solve this problem.
To better understand the issue, I would like to know if you have any recent software or hardware on the computer changes before this problem?
This problem might have occurred because of these reasons:
- Install or uninstall the CD or DVD recording programs.
- Uninstall Microsoft Digital Image.
Try the steps listed here and see if it helps:
I suggest you try the procedure described in article which will correct corrupted registry entries. Check if it helps.
Your CD-ROM or DVD drive is not recognized by Windows or other programs
http://support.Microsoft.com/kb/314060/en-us
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information on how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.
Tags: Windows
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