Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

Hello

I hope one of you whistle may be able to help me.

I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

(not sure if there are other icons missing these are the only 2 that so far, I've noticed)

He said: I'm running the latest version of the software, so I don't understand what is happening.

I rebooted several times, no luck.

I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

No matter what valued Advisor,

Thank you!

Hi Mononoke,

Cause 1

4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

Resolution 1

The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

Tags: BlackBerry Smartphones

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