Problem with installation personal e-mail blackBerry Smartphones
I just bought my first blackberry (curve 9300). I tried to set up my own mail (gmail account), I noticed that the installation wizard does not display the option create or add an email address. The only option available is to use a professional email with blackberry enterprise server account.
Any ideas on this problem?
Thanks in advance
Hi and welcome to the Forums!
To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.
Tags: BlackBerry Smartphones
I've recently updated in version 1.2. It downloads, but it will not be installed. He says his installation but nothing happens. Is there a way to stop or to solve this problem.
Hi and welcome to the Forums!
Another user has found a solution to this problem and displayed in these forums... it's to clear the application cache:
1. open the App World
2. go to my world
3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T
3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)
4A. If your BB locks after issuing clear cache, do a battery pull reboot
I hope it'll work for you! Good luck and let us know!
Well, Hello community; This is my first post here.
I have a problem with my Blackberry Curve 8520 device:
3 days ago I typed the password incorrectly 10 times, then he appeard things like (wiping or something) and some numbers. Later, I turned on my camera; And seen all Contacts and all reset, I restarted from the beginning (adding new contacts Downloding, programs, etc.) This has worked for me for 2 days, but now... My camera is trolling as hell, (S/4) key does not work, I can not activate it with the mute button; I need to activate it with the 'Red' button, too, if I turn off the power, I can't activate it with the 'Red' button, I just pull the battery...
(Hope you understand my problem and sorry for my English, I know; She sucks...
Hello and welcome to the community!
You can consider a charge of BONE, that something can be a problem with your OS BB given what you describe. But first, please try safe MODE:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, run for awhile determine if behaviour will or will not return. If it is then in safe mode, then you should proceed with reloading the OS. But if the behavior does not work in safe MODE, then well... think about what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.
To perform a reload of the OS, here are some process, you can use:
At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:
From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:
Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:
- C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
- C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.
You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.
You can also try this procedure might limit the specific causal element:
- Load your OS "bare bones"... If everything is optional, do not install it.
- If the behavior is immediately, then try another OS with step 1
- If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
- Add one more thing - no matter how tempting, one.
- If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
- Repeat steps 4 and 5 until all things are responsible or the behavior presents
When the behavior shows up, you know the culprit... the last thing you have loaded.
If the behavior doesn't re-present, then you know that step 1 or 2 cured it.
If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.
If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:
- KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software
Good luck and let us know!
Hi, I had my BB curve less than a month, so I'm still learning. I can access internet for most sites, but the one that I want - I can not go beyond the main connection. I am an AVON representative and want to be able to access my AVON site but when I connect, it just reloads the same page - doesn't give me any error messages or anything. AT first, he said I had to activate Java script - I went to options and enabled the Jave script - but still no luck. Does anyone have any suggestions. I have no problem with other sites, but I have not tried all the others I actually connect.
Sorry I took so long.
I don't have to connect that I was checking to see if he had all the elements that would keep the BB to access the site.
I can't speak to the internals.
I would recommend a third party FREE application. It is called opera mini, another type of browser. It shows the page of the entire site and you can zoom in on what you want on the page. I had the chance to connect to sites on this
App. I guess that a second reason for you would be especially in the search for the pages of products etc.
Sorry I couldn't be more helpful. If you could please take a moment to solve this thread using the green check mark in the post that is closest to you to answer your question, I would appreciate it.
Here is the link for Opera mini, go on your BB and download, be sure to allow all connections. Try it and see if it helps. If you need help, just open a thread and we will help you with it.
I go to the e-mail settings and it then asks me to your blackberry Enterprise Server administrator has provided you with an enterprise activation password? Yes or no? I don't remember getting a. After that, it connects I put my password by email and activation but will not turn on or connect?
I may help please.
What is a personal blackberry or a working one?
If a working one, contact your COMPUTER support for business activation details.
If it's a personal blackberry and you are only presented with the option to email of company installation then it sounds as if your account is not configured for Blackberry Internet Service (public version of their email).
To use most of the features of push of data on your blackberry, you'll need a Blackberry data Plan - if you don't know if you have or not, call your carrier and they will be able to advise and offer the best options.
Hello guys. I recently bought the blackberry curve 9320. Everything was going well until I downloaded whatsapp application. Previously, I was able to use the Blackberry Messenger with no problems. After you have installed the Blackberry Messenger icon disappered Whatsapp.
I went to App World to re - install only to be told that the BB Messenger was already installed.
The 9320 Blackberry has a button on the left side of the phone that allows you to go directly to the e-mail. Even this does not.
I would really appreciate if someone can help me with this problem.
Yes, you have not.
Don't forget, in this list, it would be BlackBerry Messenger, BBMessenger.
So, using your BlackBerry browser, go to www.blackberry.com/bbm and download it again.
Restart first, as I said.
I recently me a:
Smartphone (3G, WiFi)
V184.108.40.2067 (platform 220.127.116.11)
Band 3G 1,2,5,6
v18.104.22.168 cryptographic kernel
version 22.214.171.1243t of brand
Configuration of micro Edition: CLD - 1.1
Micro Edition profile: MID - 2.1
Micro Edition JTWI version: 1.0
Micro Edition Media version: 1.1
Micro Edition PIM version: 1.0
Micro Edition File version: 1.0
Micro Edition bluetooth version: 1.1
Micro Edition location version 1.0.1
Micro edition security and trust services (APDU) version: 1.0
WLAN version 126.96.36.199
and I seem to have a unique problem.
I'm on giffgaff (who has the phone accepts very well), but...
1. I can only call a few people in my contact list. (at every time without problem) where others it disconnects right away when I try to call.
2. I cannot sms only to individuals who have already sent me an sms, I can carry on a conversation but does not start with someone.
3. some people I can txt I can't call and visa versa.
I tried to make calls and txts in different places and times with the full signal strength. As I tried all the proposed problem fixed here. Yet, I still have the problem. I don't know if people have hurt to put a hand on me.
any help with this would be much appreciated.
Thanks for your detailed description, which helps us a lot. I recommend that you download blackberry protect and do a full backup. After the backup, please try reloading your software through blackberry desktop software or wipe a complete security. NOTE: all data will be lost during a wipe.
Hi and welcome to the Forums!
By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.
Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.
Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.
Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.
I hope this helps explain how it all works!
really weird my touchpad to scroll more that when I hold alt and press the cap then I can scroll and if I scroll upwards or downwards in the BBM, it changes the letter I typed in a weird letter with stops at this topic hope someone can help me with this
OK... in this case...
REMOVE THE BATTERY FROM YOUR BB NOW!
Run, don't walk, to this FAQ:
Do everything it says, including the maximum recommended... maybe wait time even up to 5 days.
Marketing your BB between her getting wet and do this process reduces the chances of success. In addition, the only predictable thing in the intrusion of moisture in a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some return immediately and be well. I have seen that others do not work. I've seen more a little run and then die later. And every thing in between.
Here's the deal.
I am a customer of Alltell that has GPS works without TelNav loaded on my phone. When I loaded the new 188.8.131.52 last week my GPS (using the BM) not working. I checked to make sure that the location on is defined. Thus, because it was not released directly through alltel I demoted a.89 and everything was fine. Well today I got an email letting me know that alltel has libere.122. So I downloaded it, same problem. I reminded the Alltel and had the time of the race. Because I have no charge Telnav they will not help. Therefore, my next stop. How can I do to get help to pay through the nose with? Or least make someone aware of this so I hope it can get fixed.
What is the world BANK?
If you use the webservice upgrade process, there is ONLY reference upgrades for Alltel certified releases of OS.
Using your PC and loader.exe what OS regardless of the device you want, you can load. Even those who work.
I bought a 1 GB micro SD card to go in my "BOLD" and now I want to upgrade to an 8 GB card (1 GB was obviously not enough almost ). I own a Mac, so I can't use the BB Desktop Manager to transfer files from one card to my computer, then on the new card. I tried to download PocketMac and for some reason, the computer does not recognize the phone when it is connected. I tried to use a memory card reader, but when I went to transfer the files from my computer to my new card, I got an error message saying that the 'Blackberry folder is not editable." How can I solve this problem? In addition, just assume that I'm completely stupid tech and talk down to me please !
I'm glad that you fixed it.
Please solve the thread so that others can find your answer faster.
Me and my girlfriend just got blackberry devices, mine is blue, hers pink.
They are both on the same theme and have exactly the same parameters in the menu of the screen/keyboard, however the dark blue one will appear darker on the screen (the background image has a shade darker for it) also the menus also.
Just thought I'd post here to see if anyone had any ideas before I ring the company upward on sending this back
See you soon
I'd take itback!
Please take a few minutes to do this:
Please solve the message using the Green kudo. Just check out the post that had
your answer in. Thank you!
can you help me please, when I play my music with my headphones and a txt or fb alert message it stops, my music, and I have to press play again how to fix tat caries music you on where are received txt messages?
Hi and welcome to the forums!
Click the profiles icon > touch menu > select phone calls only.
No other alerts does stop your Media Player.
Good morning / evening!
Monday night, I programmed the 7.1 update to run during the night, but in the morning I could not turn on my phone more...
I don't have the Desktop software on my PC yet, that one is to install and will I install it, it will help and if so, how?
Thanks a lot for your help!
OK so the connection was successful and now all back in working order... still don't know why, but...
My old computer died and I bought an Acer Aspire one (mini laptop, a bit like a netbook) and the resolution is not sufficient to run the Media Manager. I need to be able to transfer files (specifically of word, excel and power point) to my Storm. Can I get the media manager? Or do I have to find another way to transfer files (and how I do that)?
Hi and welcome to the forums!
You can use a PC for the transfer of information between the PC and the media card.
Basically you focus for the BB and PC USB. Don't use office
Manager. Go to 'My Computer' on the PC and the BB will be displayed as a flash drive.
Then you can "drag and drop" files on the BB.
Use the following settings in the option of memory of the storm:
Card support ON
NONE encryption mode
(Storm AND "BOLD" only) Media Transfer Protocol
WE support mass storage
Auto enable mass storage support when it is connected TO
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