Problem with Internet Explorer and Windows Update on a Windows XP new install

I just do a fresh install of Windows XP home.  When I went to Internet Explorer (version 6), the program open, but then soon a Microsoft error message said that there was a problem and had to stop.  I also found that Windows Update when activated is back with a message "[error number: 0x8024400A] the website has encountered a problem and cannot display the page you are trying to display." The options provided below may help you solve the problem. "I installed XP on multiple computers and have never encountered this.  Can you help me?

You must be at Service Pack 3 level before you can use Windows updates.

To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:

winver

A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

How to obtain the latest Windows XP service pack
http://support.Microsoft.com/kb/322389

Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

Steps to take before you install Windows XP Service Pack 3
http://support.Microsoft.com/kb/950717

It is stated in "How to obtain the latest service pack XP" is.

If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now

See also: http://support.microsoft.com/kb/2497281
You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

Internet Explorer:

http://support.Microsoft.com/mats/ie_performance_and_safety/en-us

http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us

Support for IE: http://support.microsoft.com/ph/807 Support for Windows Internet Explore 6, 7, 8 and 9

Help and support for Internet Explorer. Links to the service customer and technical solutions, downloads, updates, and responses to the major issues.

EI answers Forum: http://answers.microsoft.com/en-us/ie/forum

Tags: Windows

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