Problem with Java app.

I recently did an update to java, then I was unable to play games. I followed the instructions to uninstall and reinstall, I have now is more java in my control panel ICON, every time I try and stall, he comes back with an error 25099 message Impossible to unzipp file can someone help me please understand this? Thanks in advance to anyone! Debbe

Hi Debbe,

In addition to that suggested David O, there may be still some Java tasks running in the background.

I will propose a clean boot, running because it will kill services that are not applicable and should allow you to load Java without Java services that are running in the background to interfere with the installation of java.

Here are the steps to follow;

  1. Log the computer by using an account with administrator rights.
  2. Click Start
    type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  3. On the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
  4. Under the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.

    Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

  5. Click OK and then click on restart

Pasted from http://support.microsoft.com/kb/929135>

After RESTARTING reinstall JAVA as described in David O display offline.

If it installs successfully, follow these steps to perform a normal boot.  (Keep in mind when you are in a clean boot, your system will be vulnerable, so try to check that your downloads are secure and verified a site.)

Again, here's how to get your system out of State starting in minimal mode and back in the normal startup mode.

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start
    type msconfig.exe in the start search box and press ENTER.

    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. On the general tab, click the Normal startup option, and then click OK.
  3. When you are prompted to restart the computer, click on restart.

Pasted from http://support.microsoft.com/kb/929135>

Please let us know if that fixes the problem or if additional assistance is needed on this issue.

Kind regards

Debbie Microsoft Support Engineer answers visit our Forum of Microsoft answers Feedback and let us know what you think.

Tags: Windows

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