Problem with opening Windows store after upgrade to 8.1 Windows

Original title: cant access window 8 app store

I had a 8.1 window update to my laptop.but 8 window whenever I try to open appstore, I gives me error that cannot cannot to the authentintion, due to errors, .i tried to open AppStore 3 g, wifi and broadband connection.but I still get the same error.

Help, please.

Hello

Please contact Microsoft Community. I understand that you have a problem with opening Windows store after the upgrade to Windows 8.1. I appreciate your efforts to solve this problem. I've surely you will help solve this problem.

To better understand the issue, I would need more information on your side.

1. are you able to open other Apps of metro?
2. What is the full error message?

This problem might have occurred because of these reasons:

  1. Corrupt the App Store.
  2. Incorrect settings App.
  3. Corrupt system files.

Try the steps listed here and see if it helps:

Method 1:
I suggest to try the procedure described in the article to reregister the App Store and check if that helps.

http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information on how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.

Method 2:
If the problem persists, I suggest you perform the Scan SFC (System File Checker) and check if it helps. SFC scan will search the system files corrupted on the computer and replace them.

Use the System File Checker tool to repair missing or corrupted system files
http://support.Microsoft.com/kb/929833/en-us

Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

Tags: Windows

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