Problem with optical drive


I backed up all my files on a DVD. Then formatted and reinstalled Windows 7 Ultimate. At first I could access the files on my DVD, now it says I need to format the disk in drive D, until I can use it. When I cancel, he said that d:\ is not accessible. Data error (cyclic redundancy check)

Thank you


Hello again RicTech,

I'm glad to hear that you were able to access the files. The only thing I can think in light of what you posted is to check to make sure that you have updated drivers optical drive on your computer. To do this, I would recommend running the HP Support Assistant to update all your drivers HP and to ensure that you have completed all your Windows updates as well.

If you could re-post with the results it will help others in the future that have the same problem. Thanks for posting on the HP Forums. Have a great day!

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