Problem with PC Cleaner Pro

I called receivew an offer to purchase a program from Microsoft, PC Cleaner Pro 2012.  After typing in my name, I decided do not to buy the program.  I do not give credit card numbers.  Now, when I start my computer, I get a message that the program has found a number of problems.  I can't erase the message from my office, or I can remove the program using the uninstall program. I called their support number, they had me goggle Logmein.com.  When this field is born they then hit me logmein123.  I refused to do this step.  Any suggestion on how to rid my computer of this abomination?

I called receivew an offer to purchase a program from Microsoft, PC Cleaner Pro 2012.  After typing in my name, I decided do not to buy the program.  I do not give credit card numbers.  Now, when I start my computer, I get a message that the program has found a number of problems.  I can't erase the message from my office, or I can remove the program using the uninstall program. I called their support number, they had me goggle Logmein.com.  When this field is born they then hit me logmein123.  I refused to do this step.  Any suggestion on how to rid my computer of this abomination?

No, no, you haven't.  PC Cleaner Pro 2012 is a scam, you have a virus/trojan infected/infested with who was * not * offered by Microsoft.

Next time - before starting to fall in love with anything - do a little research.  They had you 'Google' (no glasses, although there is an app called Google Goggles for some phones, I digress) - you should do the same for products and other things that you don't understand / do not know in the future.

For example:
http://lmgtfy.com/?q=what+is+PC+cleaner+Pro+2012

In any case - first glance at this conversation (could have been found by searching these forums before and after validation):

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/how-do-i-remove-PC-cleaner-Pro-2012/f6ace5cf-3b86-477a-8288-95faba6eb369?page=1&TM=1330789509510

It should help to clean up a bit.  Don't be surprised, however, if your machine still does not quite "act right" and you end up having to restore the system to the factory settings and the restoration of your personal affairs of backups (assuming you have).

I'm not being rude, straight forward.  The links above should help you in several ways.  First - maybe you will, subsequently, research things a bit.  Secondly, maybe the cleaning and the list of the programs of the second related conversation you will get applications that can better protect your system (a combination of eSet NOD32 AntiVirus and MalwareBytes would probably have prevented this problem.)  Last - backups are mentioned because it is one of the wonderful things about computers and the data they contain, and are not necessarily real subject of other things in life, you may have... Low cost, you can save the important parts to return to another easily place disaster... It is unwise just to not to do so.

Hope that helps!

Tags: Windows

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