Problem with Photoshop CC 2015, crashes when you click PRINT
Hi all, I have problem with protoshop CC 2015. When I click on 'print', photoshop crashes. It happens when I am trying to print pictures that I printed before. New images work fine. It seems that there is save the settings to print on these images and photoshop can not find them because the printer driver has been reinstalled. How to solve this problem?
The HP printer driver crashes - so HP is the only party that can help you, because they have to correct the bug in their printer driver is the cause of the crash.
Tags: Photoshop
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Here is the log of the events of the accident:The failing application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e
The failed module name: atig6txx.dll, version: 8.14.1.6398, time stamp: 0 x 54176130
Exception code: 0xc0000005
Offset: 0x00000000000122b7
ID of the process failed: 0x23dc
Start time of application vulnerabilities: 0x01d0030b1092334e
The failing application path: D:\Program Files (x 86) \Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Windows\system32\atig6txx.dll
Report ID: 61680f48-6efe-11e4-aeeb-bc5ff45851ea
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Please refer to my document below.
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Photoshop 2014 (Win7) crashes when you save large files
Hello
A new user in our design Department has problems with its Photoshop 2014 frequently crashing when saving large files.
It runs on a new brand PC (Windows 7 x 86), which has all the latest drivers for hardware and Windows updates. CC Adobe indicates that no update is available for Photoshop.
After installation of the product, I'm not particularly familiar with Photoshop, so apologies if it is a common/known issue that I'm not aware of.
I don't think it's a hardware problem as only Photoshop is having these issues (the user is also AutoCAD 2014, which works perfectly). However, I ran Memtest 86 + all night, who reported no errors.
Here is a typical crash report and also a copy/paste info from System. If anyone has any suggestions, I would be grateful.
Thank you
Dan
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d
The failed module name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d
Exception code: 0xc0000005
Offset: 0x0184c61d
ID of the process failed: 0x1f18
Start time of application vulnerabilities: 0x01d0784d3e5fc316
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe
Report ID: 7167659a-e442-11e4-bee9-a0d3c14cdcb5
Fault bucket 708883045, type 17
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480306d
P4: Photoshop.exe
P5: 15.2.2.310
P6: d 5480306
P7: c0000005
P8: 0184c61d
P9:
P10:
System information:
Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 32
Operating system: Windows 7 32 bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Number of logical processors: 8
Processor speed: 3591 MHz
Built-in memory: 3511 MB
Free memory: 2180 MB
Memory available to Photoshop: 1592 MB
Memory used by Photoshop: 70%
Multi-frequency 3D printing: disabled.
Windows 2 x UI: disabled.
HighBeam: enabled.
Tile image size: 128K
Image cache level: 4
Overview of fonts: medium
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: basic
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGLGPUs = 1
NumCLGPUs = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 1024
glgpu [0]. GLName = "Intel(r) HD 4600 graphics card"
glgpu [0]. GLVendor = "Intel."
glgpu [0]. GLVendorID = 32902
glgpu [0]. GLDriverVersion = "10.18.14.4156".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = "Intel(r) HD 4600 graphics card"
glgpu [0]. GLRendererID = 1042
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "igdumdim32.dll, igd10iumd32.dll, igd10iumd32.dll.
glgpu [0]. GLDriverDate = "20150303000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.14.4156.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0
clgpu [0]. CLPlatformVersion = "1.2".
clgpu [0]. CLDeviceVersion = "1.2".
clgpu [0]. CLMemoryMB = 1165
clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"
clgpu [0]. CLVendor = "Intel(r) Corporation"
clgpu [0]. CLVendorID = 32902
clgpu [0]. CLDriverVersion = "10.18.14.4156".
clgpu [0]. CUDASupported = 0
clgpu [0]. CLBandwidth = 0
clgpu [0]. CLCompute = 0
Type of license: subscription
Serial number: 91190014337803997318
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 bit).
Temporary file path: C:\Users\DanielH\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
931.4 G, 881,2 G free starter
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Required\Plug-ins\
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079
AdobeLinguistic.dll Adobe linguistic Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424
Adobe AdobePIP.dll 7.2.1.3399 product improvement program
AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
Amtlib.dll AMTLib 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478
Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013
Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411
Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
igestep30.dll IGES 9.3.0.113 drive
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Adobe Photoshop CC 2014 15.2.2 Photoshop.dll
Adobe Photoshop CC 2014 15.2.2 plugin.dll
PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (32-bit) 5.0.0
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (32-bit) 5.2.0.54
Adobe Photoshop CC 2014 15.2.2 PSArt.dll
Adobe Photoshop CC 2014 15.2.2 PSViews.dll
SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519
ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Control Library 5.0.0.82 Application
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Accented edges 15.2.2
Adaptive wide-angle 15.2.2
Angular Strokes 15.2.2
15.2.2 average (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 bas-relief
15.2.2 BMP
Camera Raw 8.8
Camera Raw Filter 8.8
Chalk and charcoal 15.2.2
15.2.2 charcoal
15.2.2 chrome
15.2.2 Cineon (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 the clouds (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 COLLADA (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Halftone color 15.2.2
15.2.2 colour pencil
CompuServe GIF 15.2.2
Conté 15.2.2 pencil
15.2.2 crack
Crop and straighten Photos 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Crop and straighten Photos 15.2.2 filter
Hatch: 15.2.2
15.2.2 to crystallize
15.2.2 cutting
15.2.2 Dark strokes
15.2.2 deinterlacing
15.2.2 DICOM
Difference clouds 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 glow
Move 15.2.2
15.2.2 dry brush
Eazel acquire 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Embed watermark 4.0
15.2.2 entropy (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
NO export VERSION color tables
Extrude 15.2.2
FastCore 15.2.2 routines (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 the fibers
Film Grain 15.2.2
Filters 15.2.2 Gallery
Flash 3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 fresco
15.2.2 glass
15.2.2 Scarlet contours
Google Earth 4 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 grain
15.2.2 graphic pen
Halftone Pattern 15.2.2
15.2.2 HDRMergeUI
HSB/HSL 15.2.2
IFF Format 15.2.2
15.2.2 IGES (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 ink outlines
JPEG 2000 15.2.2
Flattening coefficient 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 goal blur
15.2.2 goal correction
Lens Flare 15.2.2
Liquefy 15.2.2
15.2.2 Matlab operation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
maximum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Mean 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Measure Core 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Median 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Mezzotint
Minimum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
MMXCore Routines 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 mosaic tiles
Multiprocessor support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Neon
15.2.2 paper
15.2.2 colour NTSC (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Ocean Ripple 15.2.2
15.2.2 OpenEXR
Paint Daubs 15.2.2
15.2.2 palette knife
15.2.2 patchwork
Paths to Illustrator 15.2.2
15.2.2 PCX (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 photocopying
15.2.2 Photoshop 3D engine (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Photoshop Touch 14.0
Photo filter package 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 plaster
15.2.2 plastic wrap
15.2.2 FOLDS (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 PNG
15.2.2 pointillism
15.2.2 polar coordinates
Portable Bit map 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Poster edges 15.2.2
People's Republic of CHINA 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 radial blur
15.2.2 radiance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 rank (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Read watermark 4.0
Color research grid NO VERSION rendering
15.2.2 Crosslinking
15.2.2 the ripple
Rough Pastels 15.2.2
Save for Web 15.2.2
15.2.2 ScriptingSupport
Shake Reduction 15.2.2
15.2.2 shear
15.2.2 asymmetry (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 splash
Spherize 15.2.2
15.2.2 sponge
15.2.2 sprayed strokes
15.2.2 stained glass
15.2.2 stamp
15.2.2 standard deviation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
STL 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Sumi-e
15.2.2 summation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Targa
15.2.2 texture veneer
15.2.2 tiles
15.2.2 torn edges
15.2.2 twirl watch
U3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 draft
15.2.2 vanishing point
15.2.2 the variance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Water paper 15.2.2
15.2.2 watercolor
15.2.2 wave
Wavefront | 15.2.2 OBJ (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
WIA support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 wind
Wireless Bitmap 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Zig - zag 15.2.2
Plug-ins option and the third: NONE
Plug-ins that could not load: NONE
Flash: NO
Install TWAIN devices: NONE
Operating system: Windows 7 32 bit
Processor speed: 3591 MHz
Built-in memory: 3511 MB
Free memory: 2180 MB
Memory available to Photoshop: 1592 MB
No offense, but for any PS works by today's standards, what you have here is simply not enough. The registration process fails probably simply run out of memory during the generation of the preview or other operation. Unless you add more RAM and get the 64 bit, your problems probably will not disappear, and I would like to same thing working with ACAD on such a system is not particularly nice, considering the amount of RAM it uses to load its libraries and a few other things...
Mylenium
-
Crash when you click some links (I crash report #)
FF hangs when you click on a link (sometimes random links, but can be reproduced reliably). It happened when trying to submit the issue of the accident.
Easy way to reproduce:
Visit: http://www.sciencedaily.com/releases/2009/04/090418084813.htm
Scroll to the end of the article, click on the link to "" more information is available on: http://www.microtransat.org/".
Which should cause the crash.
Alternative method (if you want a reliable site):
Ask a question of accident on this website (mozilla), click on "Click here for detailed instructions" in the "Crash IDs" section.
Insta-crash every time.
Reinstalling FF, did the trick! I even used my old profile and it works very well.
It seems that the latest update of FF corrupt something.
Thanks for the help! I don't honestly think a reinstall would fix anything, as it rarely does. Here, it's rare treats!
Thank you all!
-
Thunderbird crashes when you click the link in the email.
Thunderbird v31.4.0
Linux Mint Debian Edition 3.1.2 - amd64
Cinnamon 2.0.14When you click on a link in an email, the system hangs and the screen displays jagged, diagonal lines. Cold start is required. This can be repeated.
Same results running in Mode without failure.
Any ideas?
try turning off hardware acceleration for display driver.
See https://support.mozilla.org/en-US/questions/1012145 -
Why Premiere Pro CC 2015 crash when you work with still images?
I am in the phase of learning with first (edited on Sony Vegas for years) and I'm working on a test/learning the project using a mix of videos and photos of my family trips.
Working with the video looks very good (although the thumbnails take forever to load for the still and video images and need to refresh every time that I re - open a bin). When I work with stills (jpgs in this case), PP CC 2015 crashes at various points. He fell down on a double click to add to the drafting of a subitem, when deleting a still in the chronology of the sequence, a trip as always on the scenario, when you open the tab effects, etc.
I haven't done this experiment with video.
Don't laugh, but I was hoping that my laptop Dell XPS (Core i7 4500U, Intel HD Graphics 4400, 8 GB of RAM) would have enough power to use first (a part of why I subscribed). I'm on Windows 10 and keeping the files I work with on my local hard disk solid state. I tried to solve the problem by updating and also reduce the graphics driver, but I'm not as much of a techie like many of you.
Here is the log of the events since the last crash:
Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25
The failed module name: igdrcl64.dll, version: 10.18.15.4256, time stamp: 0x55a99b59
Exception code: 0xc0000005
Thanks in advance for any help...
Jeff
Hi Jeff,
The photos you are editing are really big? How many RAM GPU you have? I assume you are using GPU acceleration (found in the project settings); If you do software only made you still a fall?
Thank you
Colin
First Pro EQ
-
Photoshop CC 2015 crash when opening existing files (after installation)
I had a problem with Indesign. Solution was to uninstall Adobe CC 2015 and then reinstall al the apps I need.
When I open a new document in Photoshop CC 2015, everything works fine.
But when I want to open a file (any), photoshop crashes.
Anyone have a solution?
Hi royt,.
Does crash on a specific existing file or all the files?
Operating system you have: windows or mac?
Could you please share the accident report?
Make sure that the program is updated to CC2015.1.2: keeping up to date of Photoshop
Concerning
Claes
-
PS CC 2015 crashes when you zoom while transforming the two layers at a time
Woah, it was a complicated title.
Basically, I have two selected layers, press CTRL + T and began to resize them both. When I Zoom before (about 600-700%), Photoshop crashes. This has happened 3 times now.
Attach a screenshot of the problem:
And information system:
Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05 / 29:23:59:59 CL 1024429 x 64
Operating system: Windows 64-bit 8.1
Version: 8.1 or greaterSystem architecture: AMD CPU Family: 15, model: 2 Stepping: 0 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX FP
Physical processor count: 4
Number of logical processors: 8
Processor speed: 4334 MHz
Built-in memory: 32713 MB
Free memory: 24283 MB
Memory available to Photoshop: 29568 MB
Memory used by Photoshop: 57%
Space design: disabled.
Work plans: enabled.
Multi-frequency 3D printing: disabled.
HighBeam: enabled.
Tile image size: 1028K
Image cache level: 8
Overview of fonts: medium
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1920 on the left, low = 1080, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGLGPUs = 1
NumCLGPUs = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 4096
glgpu [0]. GLName = "NVIDIA GeForce GTX 980.
glgpu [0]. GLVendor = "NVIDIA Corporation".
glgpu [0]. GLVendorID = 4318
glgpu [0]. GLDriverVersion = "10.18.13.5330".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = 'GeForce GTX PCIe/980/SSE2.
glgpu [0]. GLRendererID = 5056
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
glgpu [0]. GLDriverDate = "20150617000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.50 NVIDIA.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1638-4]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
clgpu [0]. CLPlatformVersion = "1.2".
clgpu [0]. CLDeviceVersion = 'CUDA 1.2.
clgpu [0]. CLMemoryMB = 4096
clgpu [0]. CLName = 'GeForce GTX 980.
clgpu [0]. CLVendor = "NVIDIA Corporation".
clgpu [0]. CLVendorID = 4318
clgpu [0]. CLDriverVersion = "353.30.
clgpu [0]. CUDASupported = 1
clgpu [0]. CUDAVersion = "7.5.9.
clgpu [0]. CLBandwidth = 1.6218e + 011
clgpu [0]. CLCompute = 2043.02
Type of license: subscription
Serial number: 90970437844695557133
The application folder: D:\Adobe\Adobe Photoshop CC 2015\
Temporary file path: C:\Users\growly\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
D:\, 1.77 T, 1.47 T free
Required plugins folder: CC Photoshop D:\Adobe\Adobe 2015\Required\Plug-Ins\
Main Plug-ins folder: D:\Adobe\Adobe Photoshop CC 2015\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll ACE 2015/03/11-23: 42:10 79,562242 79.562242
PatchMatch 2015/04/28:18:15:43 1.563170 AdbePM.dll 1.563170
AdobeLinguistic.dll Adobe linguistic Library version 9.0.0
AdobeOwl.dll Adobe Owl 5.2.7
AdobePDFL.dll PDFL 2015/03/18-12: 03: 59 79,133307 79.133307
Adobe AdobePIP.dll 7.2.1.3600 product improvement program
AdobeXMP.dll Adobe XMP Core 2015/03/30-23: 40:42 79,157747 79.157747
AdobeXMPFiles.dll Adobe XMP files 2015/03/30-23: 40:42 79,157747 79.157747
AdobeXMPScript.dll Adobe XMP Script 2015/03/30-23: 40:42 79,157747 79.157747
adobe_caps.dll Adobe CAPS 9,0,0,5
AGM.dll AGM 2015/03/11-23: 42:10 79,562242 79.562242
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll HELP-2015/03/20-23: 41:44 79,562488 79.562488
Amtlib.dll AMTLib (64 Bit) 9.0.0.21 BuildVersion: 9.0; Brand: Monday 9 March 2015 0:54:5) 1.000000
ARE.dll ARE 2015/03/11-23: 42:10 79,562242 79.562242
Axe8sharedexpat.dll AXE8SharedExpat 2015/03/13-23: 40:54 79,562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23: 40:54 79,562390 79.562390
Bib.dll BIB 2015/03/11-23: 42:10 79,562242 79.562242
BIBUtils.dll BIBUtils 2015/03/11-23: 42:10 79,562242 79.562242
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.3.7.33275 2.3.7.33275
Adobe CITThreading.dll CITThreading 2.3.7.33275 2.3.7.33275
CoolType.dll CoolType 2015/03/11-23: 42:10 79,562242 79.562242
c:\windows\system32\dnssd.dll Hello 3,0,0,2
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2015/04/17-16: 55.22 80.1017022 80.1017022
icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
igestep30.dll IGES 9.3.0.113 drive
imslib.dll IMSLib DLL 9.0.1.14
JP2KLib.dll JP2KLib 2015/03/15-23: 45:24 79,257449 79.257449
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3600
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2015/03/11-23: 42:10 79,562263 79.562263
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015 16.0.0
Plugin.dll Adobe Photoshop CC 2015 16.0.0
PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (64-bit) 6.0.0 Standard Adobe
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 6.0.0.96
PSArt.dll Adobe Photoshop CC 2015 16.0.0
PSViews.dll Adobe Photoshop CC 2015 16.0.0
SCCore.dll ScCore 2015/04/17-16: 55.22 80.1017022 80.1017022
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 9.0.0.3 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 9.0.0.3
VulcanControl.dll Vulcan Control Library 5.1.0.50 Application
VulcanMessage5.dll Vulcan Message Library 5.1.0.50
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 16.0.0 (2015.0.0 x 001 003 x)
Accented edges 16.0.0
Adaptive Wide Angle 16.0.0
Curved strokes 16.0.0
Average 16.0.0 (2015.0.0 x 001 003 x)
Bas-relief 16.0.0
BMP 16.0.0
Chalk and charcoal 16.0.0
Charcoal 16.0.0
Chrome 16.0.0
Cineon 16.0.0 (2015.0.0 x 001 003 x)
Clouds 16.0.0 (2015.0.0 x 001 003 x)
COLLADA 16.0.0 (2015.0.0 x 001 003 x)
Halftone color 16.0.0
Color pencil 16.0.0
CompuServe GIF 16.0.0
Pencil tale 16.0.0
Crack 16.0.0
Crop and straighten Photos 16.0.0 (2015.0.0 x 001 003 x)
Crop and straighten Photos filter 16.0.0
Hatch: 16.0.0
Crystallize 16.0.0
Cutting 16.0.0
Dark strokes 16.0.0
Deinterlacing 16.0.0
DICOM 16.0.0
Difference clouds 16.0.0 (2015.0.0 x 001 003 x)
Glow 16.0.0
Move 16.0.0
Dry brush 16.0.0
Eazel acquire 16.0.0 (2015.0.0 x 001 003 x)
Entropy 16.0.0 (2015.0.0 x 001 003 x)
NO export VERSION color tables
Extrude 16.0.0
FastCore Routines 16.0.0 (2015.0.0 x 001 003 x)
Fiber 16.0.0
Film grain 16.0.0
Gallery of filters 16.0.0
Flash 3D 16.0.0 (2015.0.0 x 001 003 x)
Mural 16.0.0
Glass 16.0.0
Scarlet contours 16.0.0
Google Earth 4 16.0.0 (2015.0.0 x 001 003 x)
Grain 16.0.0
Graphic pen 16.0.0
Halftone Pattern 16.0.0
HDRMergeUI 16.0.0
HSB/HSL 16.0.0
16.0.0 IFF format
IGES 16.0.0 (2015.0.0 x 001 003 x)
Outlines in ink 16.0.0
JPEG 2000 16.0.0
Flattening coefficient 16.0.0 (2015.0.0 x 001 003 x)
Blur of the lens 16.0.0
Correction of the lens 16.0.0
Lens Flare 16.0.0
Liquefy 16.0.0
Operation of Matlab 16.0.0 (2015.0.0 x 001 003 x)
maximum 16.0.0 (2015.0.0 x 001 003 x)
Means 16.0.0 (2015.0.0 x 001 003 x)
Measure base 16.0.0 (2015.0.0 x 001 003 x)
Median 16.0.0 (2015.0.0 x 001 003 x)
Mezzotint 16.0.0
Minimum 16.0.0 (2015.0.0 x 001 003 x)
16.0.0 MMXCore routines (2015.0.0 x 001 003 x)
Mosaic tiles 16.0.0
Multiprocessor support 16.0.0 (2015.0.0 x 001 003 x)
Neon 16.0.0
Paper 16.0.0
16.0.0 color NTSC (2015.0.0 x 001 003 x)
Ripple in the ocean 16.0.0
OpenEXR 16.0.0
Daubs of paint 16.0.0
16.0.0 palette knife
Patchwork 16.0.0
Paths to Illustrator 16.0.0
PCX 16.0.0 (2015.0.0 x 001 003 x)
Photocopy 16.0.0
16.0.0 Photoshop 3D engine (2015.0.0 x 001 003 x)
Photoshop Touch 14.0
Photo filter package 16.0.0 (2015.0.0 x 001 003 x)
Pinch 16.0.0
Pixar 16.0.0 (2015.0.0 x 001 003 x)
Cast 16.0.0
Plastic 16.0.0
16.0.0 FOLDS (2015.0.0 x 001 003 x)
PNG 16.0.0
Pointillism 16.0.0
Polar coordinates 16.0.0
Portable Bit map 16.0.0 (2015.0.0 x 001 003 x)
Poster edges 16.0.0
People's Republic of CHINA 16.0.0 (2015.0.0 x 001 003 x)
Radial blur 16.0.0
Radiance 16.0.0 (2015.0.0 x 001 003 x)
Range 16.0.0 (2015.0.0 x 001 003 x)
Color research grid NO VERSION rendering
Crosslinking 16.0.0
Ripple 16.0.0
Rough Pastels 16.0.0
Save for Web 16.0.0
ScriptingSupport 16.0.0
Shake Reduction 16.0.0
Shear 16.0.0
Asymmetry 16.0.0 (2015.0.0 x 001 003 x)
Smart Blur 16.0.0
Smudge Stick 16.0.0
Solarize 16.0.0 (2015.0.0 x 001 003 x)
Space 16.0.0
Splash 16.0.0
Spherize 16.0.0
Sponge 16.0.0
Sprayed strokes 16.0.0
Stained glass 16.0.0
Stamp 16.0.0
Standard deviation 16.0.0 (2015.0.0 x 001 003 x)
STL 16.0.0 (2015.0.0 x 001 003 x)
Sumi-e 16.0.0
Warning 16.0.0 (2015.0.0 x 001 003 x)
Targa 16.0.0
Texture veneer 16.0.0
16.0.0 tiles
Torn edges 16.0.0
16.0.0 twirl watch
U3D 16.0.0 (2015.0.0 x 001 003 x)
Draft 16.0.0
Vanishing point 16.0.0
Variance 16.0.0 (2015.0.0 x 001 003 x)
Virtual Reality Modeling Language. VRML 16.0.0 (2015.0.0 x 001 003 x)
The paper 16.0.0 water
Watercolor 16.0.0
Wave 16.0.0
Wavefront | OBJ 16.0.0 (2015.0.0 x 001 003 x)
WIA 16.0.0 support (2015.0.0 x 001 003 x)
Wind 16.0.0
Wireless Bitmap 16.0.0 (2015.0.0 x 001 003 x)
Zig - zag 16.0.0
Plug-ins option and third parties:
Camera Raw 9.1
Camera Raw Filter 9.1
Don't flatten Pro NO VERSION
Lazy Nezumi Pro 15.6.16.1449
MultiFill NO VERSION
Plug-ins that could not load: NONE
Extensions:
Libraries, Photoshop D:\Adobe\Adobe CC 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html
Adobe, Photoshop D:\Adobe\Adobe CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html color themes
Export as, D:\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
Welcome, Photoshop D:\Adobe\Adobe CC 2015\Required\CEP\extensions\com.photoshop.welcome\index.html
Overview of the unit, Photoshop D:\Adobe\Adobe CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
Share on Behance, Photoshop D:\Adobe\Adobe CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
Coolorus 2.5, C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\com.moongorilla.coolorus\index.html
Export as, D:\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
D:\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
Install TWAIN devices: NONE
Just a couple of days, we had a major difficulty made by Yann which * may * solve this problem. It is currently undergoing internal testing.
The fixed problem with overlays (e.g. selections or the transformation handles) on larger documents to high zoom factors. What might take a certain coordinate calculations plus 32 000. So if you have a document that is 5000 pixels and you're at 800%, it's 40,000 and who got us into the danger zone.
Andrei, if your documents are in line with what could help you avoid the problem in the short term.
(And before ask you, no, I can't tell you when you may see this code to change. Sorry! "But it's in the pipeline).
-
Photoshop CC 2015 crashes when converting images of dynamic object
Hello world! So, I recently learned Photoshop and I have a Tumblr blog, and I am try it for fixtures and gifs. I can do my gif and finally, to sharpen and play with the color of the image, I have to select all images and convert it to a smart object to make it faster and easier on me. With the 2014 version, it worked amazingly, I managed to make GIFs. But after the update, this does not work so well now. Everything starts fine, everything is fine, until I have to convert my frames to a smart object. I select them all, right click, press on convert to smart object... and it instantly freezes and says that it hangs and stops. Now, I've seen people have problems when starting up, but I have not seen a question quite like this. I didn't think that solutions for commissioning crashing would help me because it starts and goes well until there. I tried three times last night with the same problem. When I today, there was another update. I've updated, in the hope, it would fix this glitch or anything like that, and it didn't. If someone had this problem and found a solution? I really want to buy this software when my trial is in place, but at this point, if she's going to behave this way, sort of. I would add also a journal of events, as they are all the same (and I hope I add the right thing because I discovered only last night how to access the event logs of my).
Log name: Application
Source: Application error
Date: 17/06/2015 21:21:07
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: computer
Description:
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x0000000003739e80
ID of the process failed: 0 x 1934
Start time of application vulnerabilities: 0x01d0a96c4f7ba4bd
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: ac92693b-1560-11e5-8268-d8cb8a851481
Faulting full name of the package:
ID of the failed package-parent application:
The event XML:
" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "
<>System
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2015-06 - 18 T 02: 21:07.000000000Z "/ >"
< EventRecordID > 3059 < / EventRecordID >
Application of < channel > < / Channel >
Computer < computer > < / computer >
< security / >
< / system >
< EventData >
Photoshop.exe < data > < / data >
< data > 16.0.0.88 < / data >
< data > 55681d 39 < / data >
Photoshop.exe < data > < / data >
< data > 16.0.0.88 < / data >
< data > 55681d 39 < / data >
c0000005 < data > < / data >
< data > 0000000003739e80 < / data >
< data > 1934 < / data >
< data > 01d0a96c4f7ba4bd < / data >
C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >
C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >
< data > ac92693b-1560-11e5-8268-d8cb8a851481 < / data >
< data >
< / data >
< data >
< / data >
< / EventData >
< / event >
Hello
It is a known problem with the latest version of Photoshop CC2015.
You can go through this article:
https://helpx.Adobe.com/Photoshop/KB/converting-a-video-layer-to-smart-object-crashes.html
-
Problems with Photoshop cc 2015.5
I use Photoshop CC 2015.5. My text will disappear and reappear, too, when I'm on a layer and you try to move the image, it jumps to the top layer. The only way I can move the selected layer is if I use the arrow keys.
I use a Mac.
Any advice would be appreciated.
Thank you
The other problem is with the layers. If I have a layer has highlighted, and I want to move the image, he climbs to the top layer, I can move the highlight layer only if I use the arrow keys.
Select the move tool and make sure that the Options bar. Automatic selection is turned on?
-
Photoshop CC 2015 crashes when CR2 Images are developed by Lightroom CC
I have OS X El Capitan and a Canon EOS 5 d r
When I open an image. CR2 in Photoshop CC 2015 / Camera Raw 9.3, Photoshop crashes quite often.
After checking with several of my. Cr2-files I found that it blocks only when I open RAW CR2 - files that have been modified/expanded before in Lightroom CC.
All either changed/develoded Images CR2 (which initially means Virgin imported camera) properly opens with Camera RAW 9.3.
Meanwhile, I installed El Capitan 10.12.2. Beta (15C48a) because I thought that the problem is El Capitan with no success.
I think that Camera RAW 9.3 has a problem with opening files .xmp.
I can reproduce the error with all files that have been changed in my Lightroom library.
GPU. OpenCL settings or disable does ' t matter. Activation of work well with RAW files that have not changed.
Solution?
Concerning
Ueli Maurer
If it helps I can copy the error here full report *.
Process: Adobe Photoshop CC 2015 [44043] Path: / Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC Identifier: com.adobe.Photoshop Version: 16.1 (16.1.301) Code type: X 86-64 (native) Parent process: ??? [1] Responsible: Adobe Photoshop CC 2015 [44043] ID of the user: 70 s Date/time: 13:45:55.705 2015-12-05 + 0100 OS version: Mac OS X 10.11.2 (15C48a) Report Version: 11 Anonymous UUID: EC76217E-2D3F-3B39-8EEB-1321BF41BA39 Time since started awake: 150000 seconds
Integrity of system protection: enabled
Discussion crashed: 0 dispatch queue: com.apple.main - wire Exception type: EXC_BAD_ACCESS (SIGSEGV) Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000008 Note the exception: EXC_CORPSE_NOTIFY After the installation of the OS X 10.11.2 version of Photoshop Apple will open all the files via Camera Raw CR2 with no crashes.
Therefore, it seems that the problem was under OS X and not in Camera Raw and Photoshop.
Thanks to Apple for the solution and of course Adobe for their applications of goot
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HR 2015 crashes when you import a 420-page Word document
Hi all
I have a manual which has more than 400 pages, his style is really simple and unique to each page. Yet everytime I try to import it into Robohelp slows down and stay a long time, then stops working.
I tried the same thing with the PDF version of the document, but it also hangs.
Is this a general problem with Robohelp and long Word and PDF files or what exactly?
HR 2015 has worked well when I imported a Word 63 page document, so I was wondering if it is possible to divide a document this size in several pieces and put them then with the same table of contents, and how can I do this effectively?
Thank you very much in advance!
A
It should not fail. I tried before to import the 500-page document, and it works fine. I met only error when I tried to import using our model. So, I copy everything to a new document and then I continue in import. Try to copy your content into another document, and then click Edit in HR to parse the file.
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