Problem with printer or ink system failure

Similar Questions

• HP Officejet Pro 8610: Error code problem with printer or ink system

  sent a fax Monday very well and now I'm going to use printer & fax to search for these words in the window:

  "There is a problem with the printer or ink system. Stop printer, then if the problem continues contact HP. »

  I had done this several times as well as other things that HP troubleshooting suggested.

  Hi @MrsQT,

  I see that you get an error on the printer or ink system and made the suggested troubleshooting already. I'd be happy to help and find a document for you to review to make sure that you have tried everything: HP OfficeJet Printers - resolve the error 'Problem with ink system'.

  If the problem persists, I suggest to call the hotline to see if you may be able to get a discount on a newer model, or replace your printer if it is under warranty still. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  If however the recommended solutions solve the issue please click on accept as Solution on this post so that others can find what worked for you.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• Problem with printer or ink system error Oxc6fd0213

  My HPOfficejet Pro M476dw by mistake 0xc6fd0213

  Hi Dave, if the printer is under warranty I would certainly recommend contact HP support by phone you may need a replacement...

  Phone numbers

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Ciara

• Photosmart C7280 all-in-one printer error ink system failure 0xc18a0001

  Photosmart C7280 all-in-one printer error ink system failure 0xc18a0001

  How can I solve this problem?

  Other suggestions for this problem has not worked for me, but the info at this link on how to reset the computer worked! I thought I was headed to the store to buy a new printer, but this fixed.

  http://www.CCL-La.com/blog/index.php/HP-Photosmart-ink-system-failure-1/

• Problem with the HP Photosmart C7280 all-in-one printing. Ink system failure could not copy-

  I'm having a problem on my HP Photosmart C7280 all-in-one printing. The following message appears, this is what came on the screen of the printer: ink system failure has not not able to copy, receive faxes or print. Refer to the documentation for the printer error O.cl9a0007.

  Does anyone have any suggestions?

  Hey Spider! First of all welcome on the forum.

  I recommend to remove all ink cartridges, disconnect the USB cable from the computer that connects to the printer and then turn off the printer completely by unplugging the power cord. Then, restart your computer. Turn on the printer but leave that he disconnected from the computer. After that he ended his power over the cycle forward and reinsert the ink cartridges in the printer and make sure their seat correctly.

  After you have all the cartridges in the printer correctly, then connect it to the computer. See if that fixes the problem. If not post back with no results.

  Thank you

  SeanS

• Problem with printer color ink large format 7500 has

  Having a problem with the color cartage 920XL

  I tried to print several photos of 4 x 6, where the first is fine and 1/2 way through the other, it starts to print only red

  installed 3 new cartridges, printer head cleaning color, alignment and began to print 4 x 6 photos and the same thing happened.

  Help, please

  I just bought 3 920 new (no large capacity) and was going to try a 3rd time but whated to here from you

  Thanks Mike

  Hi SchneiMB,

  Try the following solutions in the order presented to resolve the issue. When one of the solutions solves the problem, there is no need to continue troubleshooting.

  Troubleshooting print quality problems

• the printer says"ink system failure, turn off the printer, then. What can I do?

  I bought new cartridges yesterday and installed them. This is the message I got after that

  Contact the manufacturer of the printer.  Any material support is the manufacturer of the equipment.

• ERROR MESSAGE HP6700 - PROBLEM WITH THE PRINTER OR INK SYSTEM CONTACT HP

  I JUST BOUGHT A HP OFFICEJET 6700 (LESS THAN 1 WEEK), THE PROBLEM OF PRINTER OR INK SYSTEM MESSAGE, TURN PRINTER OFF THEN WE IF THE PROBLEM CONTINUES CONTACT HP. IS DISPLAYED ON THE PRINTER SCREEN. I DID EVERYTHING SUGGESTED, AND MORE MORE, BUT THIS CUSTOM MESSAGE CLEARLY.  ALL DIAGNOSES OF THE PRINTER THE PRINTER IS FINE.  THE OPERATING SYSTEM IS WINDOWS 7.

  Mahamoud,
  Your article made a walkthrough basic troubleshooting, ending with the question if the print head is repairable. Because it is not on the 6700, the article isn't really the problem.
  
  Here is the solution I found to this problem:
  I discovered that eliminating all ink cartridges allows the printer at startup (although there is a message saying the missing print cartridges).
  Putting the cartridges in a binary regression revealed that the ink has been bad. (In my case, I only got the message of failure/printer ink when the yellow cartridge was in the printer).
  Replacement of the restored cartridge the printer functionality.
  That's the good news.
  Now the bad news: for HP.
  The generic error message indicates a failure with the printer or the ink system. No differentiation. With the electronics in the cartridges (that the client pays a high price for), looks that HP could not understand how to indicate a cartridge problem. This error message is not only unnecessary, but misleading. The printer indicates only a power reset and then contact HP. There is no indication that he might be a cartridge problem, not to mention what cartridge has failed. By the way, my customer encountered this problem when you replace the color cartridges. The cartridge failed was a new replacement.
  All of the web enabled features, fax, scanning features, print included with this printer are not very useful if the user can't get the dang thing to print.
  Another problem with this printer, is that, even when you only print in b & W, the printer uses little color (ostensibly make Blacks more "BOLD"). Then, finally, a color cartridge will go low or empty, even if only B & W printing. And guess what, you can't continue to print n & B if one of the color cartridges are out of ink. Thus, HP... How is this useful printer in an office environment, where most print tends to be B & W?

  (I would add; the solution in the message of failure/printer ink cartridge cannot fix your problem if, in fact, there are a few default printer. But if the problem is in the ink system, then the troubleshooting cartridge can help you).
  I have posted similar comments on Amazon, for this printer, in the subject line: shame on you, HP.

• Message 'Ink system failure' error 0xc05d1281 in Photosmart C7250 Printer

  First message was "cartridge after expiry."  I turned and turn on the printer. Tried to print again. New message has been

  'Ink system failure', I bought a new cartridge, installed, tried again, still 'ink system failure '.  The printer is a 3 in 1, black Plus 5.

  About 4 years.

  Hello rubadub,.

  Regarding your question, here is the troubleshooting HP article.

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

  Ink system failures are usually in the ink cartridge, the print head or in the printer. Since you have already replaced the ink cartridge, the problem lies in the print head or the printer.

  The C7250 print head is permanent and cannot be replaced or cleaned outside the aircraft so there is not much we can do with working with her.

  Go through the article and follow the steps in the order

  1. remove the cartridges and install it

  2. use the automatic printhead cleaning utility (sometimes you may need to run this several times)

  3 reset the product

  4 maintain the product

  If the first three steps do not resolve the problem, there is not much to service other than the product. Return ticket if the first three steps help or do not help, maybe we can think outside of the box before going to the service, but we'll see if the standard general steps work.

• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• brand new officejet pro 8600 e - all - in - one, ink system failure msg, msg lack cartridge...

  told to turn off the printer after ink system failure msg, but then gives a cartridge can fail to msg and said that the printer can be damaged if turned off.

  The printer is brand new. I print a dozen test pages fine... haven't touched inks since installed first. When I open the cartridge access door, inks/heads move to the opening, so I can't reinstall the cartridges. Help!

  The document here can help.  You'll need temporarily ignore the message about not to turn off the printer...

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• 'ink system failure' error with code oxc19e0023 on a HP Photosmart Premium all-in-One Printer - C309

  'ink system failure' error with code oxc19e0023 on have a HP Photosmart Premium all-in - One Printer - C309g - did all resets and reinstall the ink also tried to replace ink with new carts HP... frustrated please help

  Have you tried the steps outlined in this article:
  http://support.HP.com/us-en/document/c03081973

  If not try the steps and tell us if it helps.

  Good luck!

• Printer indicates failure with an error ink system: Oxc18a0001

  I was out of ink cartridge and installed get instant failure with the error ink system: Oxc18a0001

  What model of printer you have?

• Print head and Officejet 6500 ink system failure problems

  I have the Officejet 6500 wireless and it won't print.  It says ink system failure and head print seems to be missing or damaged.  Today, I installed new HP ink cartridges.

  Is it possible to check to see whether this printer is kaput?

  There is a document with steps to help treat herelocated ink system failure messages.

  So, for the question on the print head see the document here.

  I hope this helps.