Problem with SB6141 Surfboard Arris

Hi all! I went to Time Warner Cable today for my ISP and had bought an Arris SB6141 cable modem to save on rental fees. I have the newer model of the most extreme airport, and my Mac running OS X Yosemite v. 10.10.5. I can't get the AE or Mac recognizes the modem cable. TWC could ping the modem and I can directly connect my laptop to the modem work and connect. I searched and tried several of the suggestions on other positions, without success.

I'm not a COMPUTER specialist, at a basic level any help would be appreciated, including recommendations or suggestions on a different modem to buy.

I can't get the AE or Mac recognizes the modem cable. TWC could ping the modem and I can directly connect my laptop to the modem work and connect.

When you bought the modem and it hung up... you had to call TWC for the modem allowed to work with their service, then correct?

TWC probably asked you for the ID of the modem, also known as the MAC address, correct?

What computer was connected to the modem when TWC 'authorized' modem for their service? Was it the work laptop?

I searched and tried several of the suggestions on other positions, without success.

We do not know what you have tried and tried... and you don't really want to ask you to do things you've already done.  Please provide a summary of the things you have tried as a result of your search.

Finally, and unfortunately, the SB6141 is known to have problems with Apple routers... or vice versa, depending on your view. Both are good products... but they do not seem to work well together for some users.

Here's just a short extract messages to verify this problem: https://discussions.apple.com/search?q=sb6141

For example, you may need to make a decision between keep the modem and try another router, or keep the AirPort Extreme and try another brand of modem.

Tags: Wireless

Similar Questions

  • Problem with SlingTV through Airport Extreme?

    I have a Motorola SB6141 cable modem, internet of Time Warner and an Apple Airport Extreme Base Station (later) for my setup. While SlingTV is not a great service, it was $ 20 a month and gave me what I need and has been much better than that Time Warner was in charge me for the same channels.

    Despite the problems of freezing SlingTVs or what not, for a while it worked. But one day a few months back it just stopped working. When you open the app, it either does not open or just turns and turns to be forgotten and never access the content. But if I try on my phone (Verizon LTE), or another network outside my apartment with the iPad or computer laptop, it works. So at home, I tried to go directly from the cable modem and right in the Apple TV (previously an Xbox) and when I do that it works. So really what it boils down to, is my Apple Airport Extreme Base Station router. If I'm either directly connected to the Airport Extreme Base Station (Apple TV ethernet to the router), it will not work, or if I use WiFi via the Apple Airport Extreme Base Station it will not work. But directly to the modem cable or on any network outside of my home, the service works.

    So in short, something about setting up Apple isn't allowing the Sling TV app to open or work on any device. I even did a rest of the plant and installing my Apple router once again, and the same problem persists.

    FYI - I use Netflix, Amazon Prime, Hulu and all the Apple TV, TV shows, rental movies and content without ever having a problem with opening or streaming. This only happens with SlingTV when you try to access content on any device (iPad, Apple TV, Xbox One, iPhone, Macbook Air) via WiFi or Ethernet via Apple Airport Extreme.

    I tried to provide all the little details that I could. If someone could please provide a solution I would really really appreciate it! Thank you.

    Well first of all try to port forwarding. Slingbox I guess would use a similar to SlingTV montage... Unfortunately when I google for it I see just people having so many questions like you... no rigging, no answer they give up.

    http://PortForward.com/English/routers/port_forwarding/Apple/AirPortExtreme/Slin gBox.htm

    It is the old airport of model, but the idea is correct.

    If you still have questions... There is a major problem... port 5001 is used by the airport for its installation...

    If I run a scan of port of network utility, that you will find that it is already used.

    Port scan started...

    Host port scan: 192.168.2.201

    Open TCP Port: 5001 commplex-link

    Open TCP Port: 5009 winfs

    Port scan has completed...

    My recommendation is to replace the airport as your main router... Something good market like the C5 TP-Link or the WR1043ND which is less than $50US. These routers use UPNP is missing on the airport. Continue to use the airport for your customers to apple as WAP and switch.

    BTW: this is no bad thing because you also have a known problematic modem... SB6121 and SB6141 have major problems... do a quick search and you can find a lot of posts about this.

    TWC has also now use IPv6... that can ruin.

    See the instructions for installation (same as comcast for TWC).

    http://mydeviceinfo.Xfinity.com/download.php?file_id=35

  • WNDR3400V2 (RN600) router - wireless repeating with Wireless Modem Arris

    I need help. I have an Arris wifi Modem (TG862) - recently installed when moving into a new House and the signature to the top for cable internet. I have a problem with weak wifi signal in the rear rooms - with signal drop. I have the spare WNDR3400V2 - so, how can I use it to boost my signal, preferably wireless? I have trouble to get the right settings when you configure as Repeater with different guides does not not exactly to my hardware. I don't have too much knowledge on this and how do it, but any help will be appreciated. The PC in the bedroom becomes signal well enough, I'm fighting to get compatible with phones wifi...

    In order to strengthen the signal on the desired location, run a long ethernet cable from the modem to the NETGEAR router.

    Still, there is no way for these 2 devices to be connected wireless to the other.

  • Internet problems with a computer Windows 7 wireless

    Hello. My problem is that I have an ACER with Windows 7 computer and I've had it for awhile (about a year or more). He never gave me no internet problem until a few days ago, when he started having connection problems. My computer has been without internet since two and a half days. Whenever I try to look for the problem, he tells me that the computer is connected to the router, but that router is not connected to the internet. I tried to restart the modem and the router several times without success. The thing is that, while my computer does not have internet, my cell phone and the computer of my partner (for laptop with Windows 7) do not seem have a problem using the same network of the internet, which makes me believe that the problem is in my computer.

    I have a SB5101U of Motorola SURFBoard Cable Modem and a NETGEAR RangeMax 150 wireless router.

    My computer uses an Atheros AR5B95 wireless network card. (My partner runs Realtek RTL8188CE wireless adapter)

    Would it be a virus or something? Because I've scanned my computer with my antivirus to find something wrong, but it does not yet detect. Please help me and thanks a lot for any help or advice you can give me.

    You have McAfee?  If so, see this "criticism" McAfee reviews -

    Some customers may experience a loss of network connectivity and/or errors in McAfee Security Center after a recent update

    You should make the fix McAfee, if necessary. There are corresponding communications for their enterprise products.

    I had to run their removal of McAfee Development tool a few times before and it caused a problem with the license if the PC was not connected to the internet during the abduction. Due cat of McAfee support reset their files in order to allow the relocation-reactivation. Here is their link cat - McAfee - media contains the link to the cat

    I got McAfee, but the connection has started working again on its own so I thought I was clear of problems. However, when I checked it says he was doing routine checks the updates in vain when I told it to do a manually. So stick with McAfee you don't follow their procedure of fix would have upgraded my PC at risk by not updated and, like other McAfee ads have since explained, the application did not refer to its database of threats correctly [and this could explain part of the variability of the symptoms of failure but all involved loss of internet connection]. Actually, I removed McAfee then installed Microsoft Security Essentials rather & my answer IE is faster I knew it [even though I had the Add-ons McAfee disabled for centuries].

  • Problems with the Speedgrade color depth

    Hello everyone!

    As said in the title I have problems with the number of colors in Adobe Speedgrade.

    I would like to color - correct images my drone DJI using LUTs and, of course, build-in Speedgrade tools.

    Unfortunately, the use of the LUTs makes video appearance as there are not enough color-depth because you can see the bands in gradients (especially in the sky).

    I hope you can see the problem in the following screenshot.

    Scratches appear in Speedgrade preview, as well as in video rendering.

    So what can I do to avoid this scratches?

    Thank you in advance!

    Greetings

    Raphael

    Screenshot.jpg

    I have not bought any of the first LUT game I bought... 4 years back, now. Wow, how time flies...

    Why?

    Because I had problems with excerpts from tapes and rarely found one I liked "such what ', so I got to work the clip after you apply the LUT as much as if I started from scratch. So why pay for the dang thing?

    I found it a good common sense many people in publishing & work of colorist, there is a certain tech LUT can really be able to use, but those who are mainly for the spendy 'pro' movie, Reds, Arris and other cameras. For a film DSLR & drone, making its own tends to work MUCH better.

    And it is easy within the Sg.

    Take this clip... watch your litters, first. Move the slider Temp for the position that balances the red & blue tops, cursor Magenta to balance the red & green tops... then left offset slider far a channel can be a little below '0', 0 to sentence above and one a little higher... then with keyboard and mouse or a simple trackball, move the color slider controls rather than wheels "unlock" the trio Offset, match the bottom just above 0, reset the summits if necessary and then return to wheels.

    Move the controls in Gamma Luma needed to feel 'brightness', and you have a a neutralized clip. Shouldn't take more than 20 seconds to do the above, if that.

    Now using color wheels, started working for a 'vision' and of course use secondary as necessary to adjust certain colors/colours/brightness and maybe go to controls Shadow & Highlight to get finer control of two Luma and chroma on the edges... in general, it is best to bring the ends of the scale to neutral even with a look hot or cold for most of the signal.

    Get something you like and can be used for a large number of your clips, save it as an eye. You can just quickly apply to any other work.

    You want to use in PrPro? Easy... with the right button on the Look to the Sg, choose 'Export', and you get to the options... except that say a Cube of however many points you want to and tell him where to save it. I found that with my GH3, sometimes with work in the open air with a sky bright-ish with the Sun around but just outside of an edge banding is quite possible... and 'hand-kitchen' these clips or using a Cube 64 - point is necessary.

    Neil

  • Problem with settings of camera R3D in first Pro CC2015

    Hello

    I can't go into "DEVICE SETTINGS" on my R3D files. I tried with different footages, it did not work.

    The menu "device settings" is just gray... I can not click.

    I was in RED CINE X Pro, without any problem with the MDM. Same thing with DaVinci Resolve.

    None of the files are corrupt.

    Thank you for you helo!

    iMac (27 inch, at the end of 2013)

    3.2 intel core i5

    24Go ram

    NVIDIA GeFoerce GT755M 1024

    For any clip of R3D (or another format that used to have the Source settings) imported CC, 2015, the settings feature moved to Master Clip effects.

    Excerpt from the doc for help:

    Parameters of source code available in the effect controls panel

    For RED, ARRI, CinemaDNG, DPX and Sony F65 media files, you can set the Source settings using the master tab in the effect controls panel. Previously, the settings of the Source were available in a modal dialog box.

    Summary of new features

  • problems with, phone, 6, Bluetooth kit, Nissan, after update, for, Rios, 1.0.2

    After the update to ios 10.0.2 - trying to use bluetooth to call my vehicle, it says: "this article is not in your phone book." How can I solve this problem?

    Greetings, joybelino1!

    Thank you for joining the communities Support from Apple! I can't wait to see that you are having problems with your Bluetooth in your car! The good news is that Apple has a great article that will help you with measures to try to resolve the problem. Read this article to gethelp to connect your iPhone, iPad, or iPod touch with your car radio. Even though he talks about problems with the connection, it also has the steps for other questions you may have once connected.

    If you use Bluetooth

    1. Consult the user manual of your car stereo to get the procedure to a Bluetooth device.
    2. On your iOS device, drag up to open Control Center, then press ontwice to turn on Bluetooth and turn it back on.
    3. Restart your iOS device.
    4. On your iOS device, Cancel the twinning of your car radio. On the screen of your car désapparier your iOS device and any other device. Restart your car and your iOS device, then pair and connect again.
    5. Update your iOS device.
    6. Install the updates to the firmware of your car radio.
    7. If you still not connect, contact Apple technical support.

    Have a great day!

  • Anyone having problems with WiFi connectivity after upgrade to Sierra?

    I was wondering if anyone else knows issues with WiFi connectivity since the upgrade to Sierra 10.12? I have not had any problems with connectivity WiFi previously on El Capitan. Now I have regular randomly loose connectivity. My internet is cable and when it is connected I have a 100% connection. My details of iMac and I have used only 10% of my storage.

    No problem with my iphone 6.

    Hello AspDesigns,

    I understand that, since the upgrade to Mac OS Sierra, your Mac seems to have trouble staying connected to Wi - Fi. Fortunately the diagnosis built-in wireless can help identify the source of so much trouble.

    Search for Wi - Fi using your Mac problems

    See you soon!

  • Problems with mail after switching to macOS Sierra

    Hey all

    After having recently upgraded to macOS Sierra, I am unable to read my mail.

    I get the following error every time I check on "Get Mail".

    There may be a problem with the mail server or the network. Check the account settings "*" or try again.

    The server returned the error: Mail could not connect to the server 'pop1.tribcsp.com' using SSL on the default ports. Verify that this server supports SSL and that your account settings are correct.

    What does this error message mean and how can I solve this problem.

    Thank you

    Hi Michael,

    I see your message that you get an error in the mail indicating that there is a problem with the mail server or the network.  To help get this problem resolved, I suggest that you follow the steps below:

    If mail refers to a problem with the mail server, or the network

    Mail will say that it is impossible to connect due to a problem with the mail server or the network. For example, the message may refer to a connection that has expired, or too many simultaneous connections:

    If you are connected to the Internet, but the connection has expired, your email provider might be affected by a discontinuance of service. Contact them or see their status Web page to ensure that their e-mail service is online. Examples of status pages:

    If the message indicates the number of simultaneous connections, too many of your devices is check your e-mail account at the same time. Quit Mail on one or more of your other devices.

    If you are still unable to send or receive e-mails

    1. Make sure that you have installed latest version of the Mac software updates, especially if the problem occurred immediately after the installation of a previous update.
    2. In OS X El Capitan or later version, you can see a status icon and the short error message in the upper right of the Mail window, under the search box. The message may indicate 'Network offline' or 'Connection failed', for example. Click the message to see more details on the issue.
    3. Check your connection to the Mail connection doctor. It might be able to say more on the issue.

    If you cannot send or receive e-mail on your Mac.

    Take care.

  • iMac 27 "mid-2011 - Intermittent problem with CPU fan running at full speed and sleep mode.

    Hello!

    My iMac 27 "has an intermittent problem with the CPU fan runs at full speed. Sometimes it happens at the time when I start it, sometimes only in my session, and sometimes only after a certain time. So does seem to be a problem of "heating".

    Second issue is with the mode 'sleep'. It may occur also at any time, at the start of the iMac, session, or after a certain time. But once he starts to go in mode 'sleep', when I wake up, it goes right back in mode after a few seconds and that it will continue indefinitely until I restart the computer.

    What could be?

    Please help me!

    4ntoine

    Here is my model of iMac:

    iMac 27 "mid-2011 model 12.2

    Intel Core i7 3.4 GHz

    AMD Radeon HD 6970M 1024 MB

    OS X El Capitan 10.11.6
    SMC 1.72f2

    Boot ROM IM121.0047.B23

    reset the SMC

    Reset the management system (SCM) controller on your Mac - Apple Support

  • problem with playing the clash of clans

    I'm having some problems while playing the clash of clans on my 2 mini ipad screen does not seem to meet sometimes as if it was some sort of delay so I have to tap several times in order to use a filter or throw the troops on the battlefield.

    Hi Trinitygr,

    Thanks for posting in the Community Support from Apple! I understand that you are having problems with your iPad screen while playing a game. I like to play games on my iPad and I don't see how this could be a nuisance. I'm happy to offer assistance.

    Are you only had this problem when using the app clash of Clans, or does it happen in all applications? I recommend to start by following the steps described in this article:
    If an application you have installed unexpectedly closes, unresponsive, or does not open

    Take care!

  • I'm having problems with an outdated Apple ID

    I have problems with updating Apps etc in my Apple account because he always asked an obsolete in sign.  How can I change this?

    Hello

    Go down to itunes apple ID Delete page homepage all ID and then add it back back.

    See you soon

    Brian

  • Anyone having problems with the new iPhone LTE connection 7 on Verizon?

    I am now on my iPhone second 7 with Verizon. I had four phones for me and my family. I have now had issues where I have no signal in the same areas where my signal allows to be strong. I can't solve the problem with the activation/deactivation of the airplane and then mode again in normal mode. My phone will rest with no signal for 5 minutes, then going to LTE with three bars. I also had the problem where I had only 1 x signal, while my son standing right next to me has LTE. And he had the same questions, where I'm on LTE and it gets no signal. I use to have LTE where I live and work all the time, now it's spotty at best. Apple has replaced me and my sons iPhones but not luck. Still do. Any ideas or an any other suffering?

    (1) go to settings/cell phone/cellular data Options/enable LTE and select ONLY the DATA. This seems to solve the problem (as a temporary solution) for most of the people affected by this problem. The bad part is your request might not be as clear (since they cannot use the highest LTE signals) and you can make calls and data at the same time. But it does not solve the issue.

    (2) there are rumors (but you didn't hear that from me that we only are not supposed to discuss beta software program Apple in this forum) that the new version of Apple Beta for iOS (which also includes an update of the software carrier Verizon to 26.0) seems to solve this problem. So, there's a light at the end of the tunnel.

  • Problem with some fonts of symbols after the installation of the Sierra

    Hello

    I have recently upgraded the OS on my iMac late 2012 for Sierra, since doing so, I noticed a problem with several fonts.

    All symbolic symbols Apple to Wingdings fonts not correctly displayed in the font book. Apple symbols looks like a standard wheelbase of san, and other symbolic fonts just show as question marks '?' where the images should be.

    In text editing, that I can't even see the symbolic fonts like Zapf Dingbats and Wingdings in the selector. However, they all work well in Adobe Illustrator (CS5) and Microsoft Word 2011. Apple symbols still looks like a standard font.

    I already tried the following:

    1. check the fonts in font book

    2 fix the duplicates in the font book

    3. using the "Restore Standard fonts" option in the font book

    4 deleting a file in the folder Preferences plist Fonts

    5 deleted the cache of police and the database

    I'm out of ideas. Has anyone else had the same problem found a fix?

    Kind regards

    Greville

    I'm just to add that I used the recovery partition to do a clean install of Sierra on a hard drive external and then booted into it to see if it had the same problem.

    And he does. Wingdings and other photo fonts appear as '?' in boxes where the letters must be in the font book.

    So this seems like a problem with the way Sierra displays these fonts, not with the font files themselves.

  • ios10 problem with non-users of iphone messaging

    After upgrading my iPhone 6 ios10, I had intermittent problems with the messaging of Android users (basically, the conversations no iMessage). In about 60% of the time it is not just to deliver the message no matter what I do (pressing the 'Try Again' don't work do not). He has no problem with the reception of the texts, but I can't answer to Android users (Interestingly, I can message users of Android if they are in a group with iPhone users text). I tried everything was updated to the last verision until reset of ios everything.

    I can't find anything online about this. I'm the only one who what?

    Group Messaging uses the MMS. Normal text messages using SMS. SMS uses the voice channel to transfer messages and is strictly a basic function. If you are experiencing problems sending SMS, contact your carrier.

Maybe you are looking for