problem with scanning/image area for hp photosmart 2610 WIN XP

Well well probably XP is half the problem since it is no longer supported... But I am havig problems scanning anything on my hp photosmart 2610. Area of the image go up and keeps telling me to insert my all in a disc and I evetually must use master to close the processes of HP. I tried everything to have HP on the phone (for 4 hours) and they could not uninstall and reinstall new drivers so not that I have two monitors of image digital hp running. Printing is not a problem but pulling to the top of photos and attempt at analysis of the new photos just do not work. I have the original disc of photosmart hp, but when I put it in my dvd player I get a message to put in an all in one disc I did not. I even downloaded the latest driver from HP and tried running that, but it does not say that it is alread installed... Should I just delete anything that has to do with my printet hp and then run the installation of new I removed the HP site? It makes me very nervous because I can print at least currently... If I delete everything and the installation fails, I can't live with printing capabilities. However, I want to be able to scan your photos of family, etc...

Thanks for the help

Robert

Cheetah12

Thank you for the information, he worked with a few minor changes since my system was a mess. But I would never have solved the problem without help...

Great job

Bob

Tags: HP Printers

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    Your Advisor not to switch versions of the programs in the middle of a project is the RIGHT HAND RULE of THUMB of video editing. + 1 for your advice.

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    Regalo

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