Problem with Tecra M1.

I have a Tecra M1. I get a blue screen when I try to run a .mpg file in Windows. Takes place the following message:

STOP: 0X0000008E (0XC0000005, 0XBF9CA867, 0XB032AC50, 0X00000000)

tridxp4.dll - address BF9CA867 Base at BF9C3000, DateStamp 3fbd47b6

Dump of physical memory... early etc.

I have tried to find any solution to http://technet.microsoft.com but came up with nothing. I also had a "search in google session", but nothing came. I've also been on the phone with the Toshiba Norway and they told me that I can download the Checkutility. I did, but nothing came.
Can someone help me with this problem?

Thank you.

David Paulsen

Hey,.

Operating system you have on the laptop is the original or have you installed another?

The "tridxp4.dll" file is in relation to the display driver so that you can download and install the latest driver from

http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?service=EU

See you soon

P.S. If you have installed the operating system from an original cd, you will need to follow the order of installation (for all OS) link below

ECRA http://UK.Computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/FAQ.jsp?z=158&service=UK&from=faq_selection&CFID=T + M + series & FID = TIU0000002b85

See you soon
Once more :)

Tags: Toshiba

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