Problem with the BIOS of the Pavilion dm4-3002sa bought in Belgium

5 months ago I bought a Pavilion dm4-3002sa (English version) in Belgium, where I live (to have a QWERTY, AZERTY keyboard like most laptops sold in Belgium). I discover now that this particular model is not recognized on the Belgian support HP web site - I could only find it on the web pages of HP UK.

A month ago I started having repeated problems (automatic stop & restart every 3-5 minutes), which indicates there is a serious problem with my BIOS. The test of memory fails.

I contacted HP support Belgian and send the laptop for repair (they said that they will replace the current memory).

HOWEVER, I have another question: If the problem is caused by an incompatibility possible download relative to the BIOS here in Belgium, while my HP laptop is clearly a UK version and not recognized as a model sold in Belgium?

If so, this means I can continue to have the same problem even after service.

Registration of the laptop as based in the United Kingdom would be a solution? (i.e. regardless of my address of residence...) So that the updates & downloads are fully compatible with this model?

A big thank you to the one who can help me!

The problem of restart is much more likely to be associated, in view of the results of the test of the memory of the memory. You should have asked to send remembrance to you, rather than send the laptop away. Memory modules can be customer replaced. It is quite easy to do.

The only real difference between having a QWERTY keypad and a QWERTY keyboard is the way the operating system sees the way in which the keyboard as being mapped when you choose the keyboard layout.

Your computer laptop dm4-3002sa is still a laptop HP Pavilion Beats Edition entertainment as well as the USA (United States (version.

Tags: Notebooks

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