problem with the control panel.

I have a laptop with win7 32 bit. I installed 3 days ago and yesterday when I want to go in Panel said that Explorer Windows has stopped working. Except that everything works perfectly.
I don't know what to do, I tried everything. I did the test of memory, I checked all the files *. Cpl, I scan the viruses and malware (I have kaspersky internet security), I put the control panel to show me that I can access the options menu, it does not work, I tried to install the patch 296 934 and he said something like that is not suitable for the operating system... I'm desperate, I don't know what to do.
Can you help me please?

Please excuse my English.

IF it works in safe mode, you can use a clean boot to diagnose what is causing the problem. It won't take long to test.

Another thing to try is to create a new user profile and connect through that to see if a new user can access control panel. You can delete the new account if it is not helping, or transfer your data to the new account if it helps.

You might also consider trying a repair to re install - install windows 'above' of your existing system which should NOT replace your existing installation or data.

Or, if this happened recently, you could try a system restore to a point before the error occurred.

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