Problem with the Dell recovery and backup system

Hello

I have problem with dell backup and restore in my dell laptop (inspiron15). When I select the backup factory option > choose a drive then continues, he said 'Please sustained insert blank to keep media. "
However, blank disc is already inserted and formatted with the live file system. Please help if anyone has the solution.

Thank you

Hello

Thanks for your reply.

Usually, the blank DVDs would be already formatted and ready to use as they are writing discs once. Please try to create the backup disk without formatting the DVD.

Tags: Dell Software

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