problem with the HP 7310 - incorrect paper size fax

I have a hp 7310 printer/fax/copyer and everything that he was working great until that earlier

fax work perfect until we started to get a paper size incorrect message when receive us a fax

We set it up to 4 rings

We also have a fax set up report

I tried different formats (as well as in setting up fron a4, letter, legal)

even tried different weight

nothing seams to fix the problem

Thus, when receive us a fax, it rings 4 times... print a blank page... stop and it says wrong paper size... If you press ok, it prints the fax and fax report

any ideas?

don't know if it's a part of it as well when we're going to copy something the scaner it going long stubborn to scan... like 5 min it will print the item which has been fine scanded

Thank you

anyone until we change our all hp printers out for new... it will not a hp after that

Tags: HP Printers

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