Problem with the HP on a Pavilion DV6-6013tu wireless Assistant

I have a Pavilion DV6-6013tu using windows 7-64 bit operating system.

For some unknown reason, this morning, I started to get the error message 'Wireless information not available' and also the message that the application will now be down.

When I try using the control panel to open the HP Wireless Assistant, he refuses to open and after a long period comes up with the error message above as well.

The blue light is on the f12 key and I can connect to the internet via my wireless modem router.

I can also print via my wireless printer.

Can anyone help?

HP support have forced me to down load an updated version of HP Support assistant, who made no difference what so ever.

I can see the point HP wireless assistant in programs and features (via Control Panel), but until I can get a new update so that it won't move forward to remove it.

HP support say jut ignore the error message and continue to use the computer!

The laptop is not another year and I expect them the advice they gave me constructive assistance.

Anyone out there can teach an old dog new tricks, short easy to understand steps even if, as I am not tech savvy at this stage in my life.

Thank you.

Part of HP software update would still be a wise thing to do.

Tags: Notebooks

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