Problem with the installation of the webcam VX2000

problem with the installation of vx2000.  After installation, I hit finish and get error Lifecam.exe has encountered a problem and needs to close.  The program is installed and the icon on my desktop but when I try to open it I get the error.  There is no Logitech drivers installed, have the latest version of the driver, uninstalled/installed in many times, did a clean boot.  Tried on another computer (same operating system) cam and installed and worked perfectly.  Reformatted the drive on my computer and and had the same problem error once again.  Checked the error reports and it shows kernel32.dll as the defective module but it, s not to be missed in System 32.  It may be corrupt and I would like to replace it.  If anyone can shed some light on this problem it would be greatly appreciated.  Thanks, Max

Hi Max1215,

Follow the steps in the article.

Troubleshoot failures to find the new LifeCam hardware

Troubleshoot installation of Intellipoint and IntelliType LifeCam software

Tags: Windows

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