Problem with the microsoft lifecam vx-5000 appication on my windows xp 32-bit

I recently bought the lifecam vx-5000 and installed the software from the cd provided in the box. The webcam application fails and cannot open. It says that an error has occurred and must be closed. Also, the webcam is not detectable by Skype. I've download the latest version of the software (for my windows xp 32-bit) on the site but the problem still exists. What's not?

Hello

Looks like the camera might have a hardware problem or something running is interfering with
the software and drivers.

LifeCam VX-5000 - 3 year warranty
http://www.Microsoft.com/hardware/digitalcommunication/ProductDetails.aspx?pid=014&active_tab=systemRequirements

Microsoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspx

Support for WebCam
http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx
and
http://www.Microsoft.com/hardware/en-us/support

Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

===========

Also check with Skype and Forums support for known issues with their programs.

Skype - Support
https://support.Skype.com/en-us/

Skype - Forums
http://Forum.Skype.com/

==============================================================

Use the startup clean and other methods to try to determine the cause of and eliminate problems.

How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.Microsoft.com/kb/929135

How to change, add or remove startup programs in Windows 7
http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

Autoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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