Problem with the Microsoft Wireless Desktop 2000

I have for 2011. and it works very well until recently. My mouse has stopped responding for a few seconds with the blue light flashing, then returns to work again, and it will be also passed at random.

the keyboard works fine.

I tried the sollutions below but no change/fix was filed:

-J' have a wireless for the Wifi receiver. but it's far from the receiver box. It shouldn't be confliting with her.

-My phone is too far, and with telephones connected by usb on the front panel cable, it should not be confliting with it also.

-New and fresh out of the battery pack.

Help, please. I don't know what to do.

Hello

Clean the mouse? Check the place where blue light emits. Also make sure that the battery
terminals are clean and not compressed so that the batteries do not have good contact.

The wireless desktop set must have a three year warranty.

Wireless Desktop 2000 - support
http://www.Microsoft.com/hardware/en-us/p/Wireless-Desktop-2000#support

Microsoft Hardware support
http://www.Microsoft.com/hardware/en-us/support

Microsoft Hardware - contact us
http://www.Microsoft.com/hardware/en-us/support/contact-us

Microsoft Hardware Warranty Info.
http://www.Microsoft.com/hardware/warranties.mspx

The keyboard and mouse are delivered with 90 tech support of day of the 1st incident which would have
start when you contact Microsoft at the number below.

Hardware support of MS and warranty claims
Tech Support 1-800-936-5700 OR 1-800-642-7676 for equipment Ms.

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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