Problem with the purchase of 5 Lightroom in Slovenia

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• Too many problems with the latest version of Lightroom

  Hi all

  I have too many problems with the latest version of Lightroom (CC 2015.2.1 1046594)

  In fact, the latest version of 3 or 4 were bad: instead of doing better, I always had more problems.

  So I would like to go back to a previous version of lightroom

  Adobe customar care, in Italy, is unnecessary:

  they can just to:

  -looking for answer on this forum

  -saying "you solve your problems just with the de-insall and re-install it.

  stop, no more...

  in this way they create me a lot fo iusses...

  I use the English version of the PS and LR, but they made me reinstall the Italian version of CC because it has been blocked

  the result was that CC does not recognize software, due to a different language version

  so, I contacted again Adobe Customer Care... they said "no problem, uninstall LR, delete these files and install this...

  I did and I let go 2 years to develop the parameters on the correction of the colors for my clients because they told me to remove a folder, I need!

  so, I ask you now if there is a way to return to a previous version of lightroom, any previous version...

  I never found better performance in more recent versions...

  I've always found, performance slower, more problems...

  personal idea: I do not understand why adobe are boicotting itself, but I think he do!

  Thanks to you all

  Hi ramontillo,

  6.3/CC 2015.3 Lightroom is now available - try to update to this version which includes the previous import feature, bug fixes and new support for photo/target device profile: Lightroom CC 2015.3 / 6.3 now available

  Concerning

  Pete

• I have problems with the standalone version of Lightroom 6.

  I have a problem with Lightroom 6 - so much trouble that I'm currently impossible to use.

  (1.), I bought the standalone version of Lightroom 6 - CC No. I bought the disc, not a download.

  (2) I installed and used for months without any problem.

  (3) when I clicked on the icon on the desktop to open it - about three weeks ago, I got a message that I could buy (1) or (2) try it for 30 days. Of course, I couldn't choose one of these options because two of them would require me to pay for the program, either immediately, or within 30 days, if I wanted to continue to use it. If I deleted this message, Lightroom would not open. So, I was locked out Lightroom even though I had already paid for it.

  (4) given that I got the disc, I decided to reinstall Lightroom. This allowed me to use Lightroom again. I've been using this new facility without problem for several weeks; However, when I clicked on the icon of the office tonight to open Lightroom, I got the same message again: buy it or agree to a 30 day trial. So, I'm locked again.

  (5) I decided to install again. I managed to install the program on the disk; However, when I tried to open Lightroom, I received the message (not the exact wording): "you have installed Lightroom on computers too ' or maybe it was ' you used this serial number for facilities too - something along those lines." (I can't raise the message again, or I'll give you the exact wording). So now I'm completely locked.

  (6) before these challenges, I got Lightroom installed on my main desktop and on a laptop that I used when I travel. That's two facilities, and I installed twice on my desktop computer to try to circumvent the problems described above. However, I carefully watched my installed programs and there seems to have only a single installation of Lightroom 6 - no step three.

  (8.) I would like any suggestions to fix this mess.

  Thank you.

  Roger

  Hi Roger,

  My apologies for the trouble you've had to go through.

  I've updated your records and you should be able to use your license now.

  When you receive the message about the trial or a 30 day program, you should be able to choose the "Software license" option and activate using your key in order to to use without getting to re-setup.

  Concerning

  Claes

• Problem with the purchase of Photoshop CC / Can not buy

  Hello

  I tried to buy Photoshop, but after I confirmed my PayPal page jumped to the confirmation of monthly / once a year of payment. What can I do? It happens again and again. There is enough money in my bank account. I tried even with a bank transfer, but nothing works. What can I do?

  Hi thomash86164616,

  We see that the purchase took place successfully to plan photography creative cloud prepaid.

  If you still have questions please let us know.

• Problems with the purchase of the photographer edition

  Hello community... If I want to buy the cloud photographer it will go back to start at the end! What can I do?

  Start by using a different browser. otherwise it takes much more information such as system info, what browser, your country, your internet connection, preferred method of payment and so on. Could be a technical problem, could be something with the combination of other factors.

  Mylenium

• Problem with the purchase of the CC

  I had a problem with my creative finishing cloud subscription. I ran through all the processes (products, payment, etc.), but when I push the button confirm it refreshes just the website. Is this a bug by Adobe, or is it just me? I tried to buy Chrome and Firefox, but it's the same result.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Problem with the video presentation of Lightroom.

  Hello! When I run Lightroom, you'll see a video with a presentation of the software. This video seems to be blocked so that I can not close the video window and therefore to use Lightroom. How can I solve the problem? Thank you.

  See Lightroom freezes during "Intro Video".

• problems with the purchase of a Acrobat pro DC, wrong place?

  When I'm paying for the product, I get a message saying that I am in the wrong place. The problem is that my position, Faroe Islands, does not exist on the drop-down list. I chose that Denmark, since we are in the same kinddom, it usually does the trick.

  But it does not work, does anyone know on this subject and maybe what to do?

  HI elisarl,

  To place an order, you will need to have a credit card with a billing address in one of the countries where the software is available for sale. However, you should be able to find Acrobat DC at a retailer. Please visit http://adobedealreg.force.com/PartnerSearch?lang=en.

  Please let us know how it goes.

  Best,

  Sara

• Problem with the purchase of Adobe

  I can't buy Adobe animate. After sending the order, he said: "there was a problem processing your order, please contact our Service team customer care for assistance." Indonesia... Thailand: 001 800 441 8813... »

  It's the wrong telephone number. Someone knows how to fix this?

  Best regards

  Annie Lorraine

  E-mail: [moderate personal details]

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello, I'm having a problem with the purchase of the student creative cloud for photoshop and illustrator.

  What happens is that at the end after we insert all the necessary information, there is this step, asking you to confirm the order, once I click the button something appears on the screen saying not to reaload the page, then it disappears and it goes back to the stage as if I didn't click the button! can someone help me please?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Problem with the purchase

  Hello. I just buy Photoshop during 1 year. But in the creative clouds can still not open, alll the time I saw the trial inspired! Buy? I received the message that money has been delivered. What is going on? B

  If you have allowed more than 1 business day pst for your payment to be treated, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Problems with the purchase of the pursuit of education

  I bought the costume of education a few weeks Andersen, I got it it did not ask for credentials, I put my College email, but today I got an email saying I have 14 days to present evidence. I have no idea how present my id or something, can someone help?

  Please refer to link: Creative Cloud for business / training FAQ

  Hope this helps

  Thank you

  Varun

• I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  Your license for the 4.4 release will not work with version 5.7, you can download it without doubt, but if you do not have version 5.7 download then it won't do much good.  If you do not have a license for it so you won't be able to use it beyond use of the trial.

• Trying to upgrade from lightroom 5 to 6. Do not have a ser # for the 5 Lightroom. My lightroom 5 came as a 'bundle' with the purchase of a camera. When you install the downloaded lightroom 6 a message appears saying: can not find a product calling on

  Trying to upgrade from lightroom 5 to 6. Do not have a ser # for the 5 Lightroom. My lightroom 5 came as a 'bundle' with the purchase of a camera. When you install the downloaded lightroom 6 a message appears saying: he can't find a product calling it on my computer. My question is the "grouped" lightroom 5 calls be upgraded or why I have to by the full 6 Lightroom. Paul

  I THINK that the on-board version 5 is not eligible, but since I don't work for adobe, click on the link below, during the hours listed

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Is there a problem with the site?  I'm unable to purchase/download anything.

  Is there a problem with the site?  I'm unable to purchase/download anything.

  For accuracy, I'm not on the Web site, but my windows desktop program.