Problem with the Touchpad buttons

I have HP DV6 2140ET. Since yesterday, the touch pad buttons close screan on ' Mute / open sound "," Open/close wireless"and set his level don't work anymore. Tried to find the right driver bu coulndt grow. I would be very happy if you can help me solve this problem.

Hello

Perform a hard reset
1 disconnect all devices and remove all USB devices and multimedia cards.
2 disconnect the power adapter, remove the battery and then press in and hold the button for at least 1 minute.
3 reconnect the power adapter (do not connect the battery), press the power button and check the buttons again.

Tags: Notebooks

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    Today, I was on YouTube, listen to music, when I turned the volume up to full. My laptop (ASUS) is a VERY high - pitched shrill sound that would not stop until I turned the laptop on sleep. When I turned on the laptop back, the screeching stopped but my Touch Pad stopped working. Fortunately, I have a USB mouse which I use now. I tried following the instructions to activate the keypad, but it does not work. I restarted my computer, and that did nothing.

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    Hi Lucie,.

    Thanks for posting your query in Microsoft Community Forum.

    What is brand and model your computer?

    Problems with the touchpad can occur due to a number of causes, including cables that are not connected properly, lack of updates, corrupt or drivers incompatible or because of hardware problems. So, I would suggest trying the following steps and check if the problem persists.

    Method 1:

    Try to run the suite of equipment fixit and see if the problem still occurs.

    Hardware devices do not work or are not detected in Windows

    Method 2:

    See the additional steps provided in the following article.

    Mouse, touchpad and keyboard with Windows problems

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  • HP 15 laptop: problem with the touchpad and the key "stuck."

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    Welcome to the HP support community @gouch3.

    I understand that you have a problem with the keyboard and the touchpad on your laptop from HP 15.

    Have you tried to use a keyboard external and mouse at all?

    Have you tried to go to Safe Mode to see if the problems persist in there?

    Have you tried to perform a material or forced reset Reset?

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    gouch3 wrote:

    ... Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.

    It could be a driver problem to be able to look at that for you, I need your model number. I wish I could give you an answer or not, but at this point without the troubleshooting results and the model number, it is difficult for me to say.

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    I found a document of troubleshooting for you to try also called Portable keyboard troubleshooting. Please be sure to follow the steps described in this document.

    The best document I have for TouchPad problems is the use and troubleshooting of the TouchPad and ClickPad document. 

    Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that need to put up-to-date.

    This is a great question other clients may also be questioned. When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

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    Open the hardware and devices Troubleshooter: http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

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    3 - Press "Fn" both the touchpad function key simultaneously to reactive the touchpad on your laptop. Move your finger on the touch pad to make sure it works. Press to disable the touchpad again at any time.

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