Problem with the touchpad doesn't work is not on the computer.

Today, I was on YouTube, listen to music, when I turned the volume up to full. My laptop (ASUS) is a VERY high - pitched shrill sound that would not stop until I turned the laptop on sleep. When I turned on the laptop back, the screeching stopped but my Touch Pad stopped working. Fortunately, I have a USB mouse which I use now. I tried following the instructions to activate the keypad, but it does not work. I restarted my computer, and that did nothing.

Help would be GREATLY appreciated.

(also, I had problems with this laptop in the past, involving having to solve every time turned to have internet access, but a day that goes by and now the internet accessibility works very well.)

Hi Lucie,.

Thanks for posting your query in Microsoft Community Forum.

What is brand and model your computer?

Problems with the touchpad can occur due to a number of causes, including cables that are not connected properly, lack of updates, corrupt or drivers incompatible or because of hardware problems. So, I would suggest trying the following steps and check if the problem persists.

Method 1:

Try to run the suite of equipment fixit and see if the problem still occurs.

Hardware devices do not work or are not detected in Windows

Method 2:

See the additional steps provided in the following article.

Mouse, touchpad and keyboard with Windows problems

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

Tags: Windows

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