Problem with the upgrade of creative cloud

I've recently updated since the trial version and now I can't use one of the applications. The program creative cloud thinks that I already downloaded them and won't allow not me to download apps again and then think that I am still in the trial and will not use. Please notify.

Hi mbmcdona2,

It seems you subscription activated yet.

Please try to start the application in creative cloud and click button "license this software" When prompt.

Sign In with the Adobe ID, you bought subscription creative cloud.

After that successful sign in to activate your subscription.

I hope this helps.

Please let me know if you have any further questions.

Kind regards

Sumit Singh

Tags: Adobe

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