Problem with USB Redirection on Horizon View Client v2.3.0 for Linux

I had a problem on the USB Redirection when connecting to the Server of VMware View by Horizon View Client v2.3.0.

  1. Here is our configuration:
    1. Server:
      1. Horizon View Server 5.5 + Windows 7 Enterprise VDI
    2. Client:
      1. Thin client (TI ARM platform - 8148)
      2. Horizon View Client v2. 3 for Linux
      3. USB Flash: Kingston 8 GB USB 2.0, FAT32
  2. The issue: USB flash can not redirect to VDI successfully.
  3. Some status on our test:
  • The USB is plugged USB port on workstation before connecting to Horizon view Server 5.5
  • Light client can recognize and use USB flash to the local site.
  • When we connect to VDI, we can see the USB driver is responsible for research and installation, but windows VDI() reports fail to install the USB driver finally. It seems that VDI trying to acknowledge the failure of USB flash but finally.
  • It is held even Let's restart the workstation and VDI.
  • Attached file is the log of the Horizon of the VMware View Client.


All welcomed to this topic?

Unfortunately the newspapers show much... (note: they do not contain client-side logs)

one thing I thought well... since he is a computer thinClient - we have seen the questions that manufacturers computer thinClient some of their own 'management' software install on the client. He often tries to do things with usb devices (maybe try to share them between a receiver client citrix application and view client app or maybe just there is a citrix receiver application installed too). In our experience, we've seen these apps interfere between them as they try to hang the bottom of usb devices down into the kernel.

as such, could you try stop any 3rd party services - either citrix or your provider of thin client and then try again.

If the problem persists, can you be sure to also collect these log files from the computer thinclient:

Windows client

  • %ProgramData%\VMware\VDM\logs\debug-*.txt
    AND
  • C:\Windows\Temp\vmware-SYSTEM\vmware-usbarb-*.log

Linux client

  • default /tmp/vmware-root/VMware-view-Usbd-*.log
    AND
  • / Library/Logs/VMware/vmware-usbarbitrator -.log

for reference, the Agent-side usb connects:

  • %ProgramData%\VMware\VDM\logs\debug-*.txt

see you soon

peterB

Tags: VMware

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