Problem with WiFi with my HP Pavilion g6 Notebook PC running Windows 8

I have a problem with connecting to WiFi networks in my house with my laptop HP running Windows 8.

I have this problem on every single network, I've already tried to connect to this laptop too. Sometimes it does even not detect my wireless network but it see others in the apartment complex. Otherwise, the error message 'Unable to connect to this network' is displayed. My other laptop of HP that has windows 7 has ever of connection problems.

Not the product. is B1K80EA #ABV.

The BIOS Setup: F.25 - 29 - may - 2013

Driver-manufacturer: Broadcom 4313GN

Driver date: 26 - October - 2011

Driver version: 5.100.82.112

Please solve this problem.

Thank you.

Hello safin_nazar,

Welcome to the HP Forums! I hope you enjoy your stay!

I understand that your computer cannot connect to wireless networks. I will do my best to help you! For help, try the procedure described in this document from HP: troubleshooting wireless network and Internet (Windows 8)

The document contains steps useful such as resetting the connection, by adjusting the various settings and much more. I believe that these steps will help out you. Whatever it is, please provide your results.

Thank you for choosing the HP Forums. Have a great day!

Mario

Tags: Notebooks

Similar Questions

  • BSOD BAD_POOL_CALLER error with my acer E1 - 572G laptop computer running Windows 8

    Hello

    Nice day

    I also have a problem with my acer E1 - 572G laptop computer running Windows 8.

    Only during the restart of my laptop, it's always show the BAD_POOL_CALLER error code

    and a blue screen.

    She does whenever I want to restart. Stop and then put on now displays errors.

    I encountered this error several times.

    I downloaded the minidump files.

    The link to the files is:

    https://www.mediafire.com/folder/3nn883rs78p4qqe,bfcx73m2a3dodp6,edk1ebfdmezdakt,ce7mbir7enbznjr,qzdxpddiurioywy,mctv8lmlptdr86t,aae9dt4xxhwkq36,4ncglnqhedwuwnp,vjaejk18xob2b2w,03cjeaaanxyfs6a,ltrnk3oh4jq3e00,v2l8kyaawhnyluq,ttt1t5obw5gcayc,8oobh626v64sp0h,wmkwawbugww12et,qgrrwp1xrp3w2yk/shared

    Kindly let me know if all minidump files all belong to the same problem.

    Please please help me.

    Kind regards

    Ashaikhd

    Separated from: https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-system/badpoolcaller-BSOD/202df5d4-b74c-4489-b773-ac40e286aec7

    These were related to bScsiSDa.sys SD 3.0 Controller of Broadcom Corporation in conflict with your two applications of malicious software.  I remove both (the Defender built in use) and install the latest broadcom driver available, even if it is the same date that drivers become corrupt

    Microsoft (R) Windows debug 6.3.9600.17029 AMD64 Version
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading dump file [C:\Users\Ken\Desktop\070514-45203-01.dmp]
    The mini kernel dump file: only registers and the trace of the stack are available

    Symbol of validation of the path summary *.
    Location of response time (ms)
    C:\Users\Ken\Desktop OK

    Symbol of validation of the path summary *.
    Location of response time (ms)
    Deferred SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\Users\Ken\Desktop
    Windows 8 Kernel Version 9600 MP (4 procs) free x 64
    Product: WinNt, suite: TerminalServer personal TerminalServer
    By: 9600.17085.amd64fre.winblue_gdr.140330 - 1035
    Computer name:
    Kernel base = 0xfffff800 'f1e05000 PsLoadedModuleList = 0xfffff800' f20cf2d0
    The debugging session: Fri Jul 4 20:21:13.557 2014 (UTC - 04:00)
    System Uptime: 0 days 0:00:20.332
    Loading the kernel symbols
    ...............................................................
    ................................................................
    ..........
    Loading user symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

    BugCheck C2, {7, 1200, 247c894c, fffff801d2f6a733}

    WARNING: Unable to verify timestamp for bScsiSDa.sys
    ERROR: Module load completed but symbols can be loaded for bScsiSDa.sys
    Probably caused by: bScsiSDa.sys (bScsiSDa + e656)

    Follow-up: MachineOwner
    ---------

    0: kd >! analyze - v
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    BAD_POOL_CALLER (c2)
    The current thread is doing a bad pool request.  In general, it is an IRQL bad or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, attempt to free pool which was already freed
    Arg2: 0000000000001200, (reserved)
    Arg3: blocking content from the memory of the 00000000247c894c pool.
    Arg4: fffff801d2f6a733, address of the block of pool is released

    Debugging information:
    ------------------

    BUGCHECK_STR: 0xc2_7

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    Nom_processus: System

    CURRENT_IRQL: 0

    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers (dbg). 140219-1702) amd64fre

    LAST_CONTROL_TRANSFER: from fffff800f209b42a to fffff800f1f58fa0

    STACK_TEXT:
    ffffd000 '784b26a8 fffff800' f209b42a: 00000000'000000 c 2 00000000'00000007 00000000'00001200 00000000' 247c894c: nt! KeBugCheckEx
    ffffd000 '784b26b0 fffff800' f2253ee8: fffff800 'f20a8300 00000000' 00000082 ffffd000 '784b27a8 fffff800' f1e35711: nt! ExFreePoolWithTag + 0x114a
    ffffd000 '784b 2780 fffff801' d2f6a656: 00000030' ffffe001 'd7fcfaa0 00000000' ffffd000 00000000' 00000000 b 784, 2910: nt! RtlFreeUnicodeString + 0x18
    ffffd000 '784b27b0 00000000' 00000030: ffffe001 'd7fcfaa0 00000000' ffffd000 00000000' 784b 2910 00000000 00000000': bScsiSDa + 0xe656
    ' ffffd000 '784b27b8 ffffe001' d7fcfaa0: 00000000 ' ffffd000 00000000 ' 784b 2910 00000000 00000000' 00000000': 0 x 30 fffff800
    ffffd000'784b27c0 00000000' 00000000: ffffd000' 784b 2910 00000000 00000000' fffff800'00000000 00000000 00000000': 0xffffe001'd7fcfaa0

    STACK_COMMAND: kb

    FOLLOWUP_IP:
    bScsiSDa + e656
    fffff801'd2f6a656 488b8df0000000 mov rcx, qword ptr [rbp + 0F0h]

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: bScsiSDa + e656

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: bScsiSDa

    Nom_image: bScsiSDa.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 51e9aefb

    FAILURE_BUCKET_ID: 0xc2_7_bScsiSDa + e656

    BUCKET_ID: 0xc2_7_bScsiSDa + e656

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0xc2_7_bscsisda + e656

    FAILURE_ID_HASH: {cff94011-1a4c-5d32-9ebb-2de22db811dd}

    Follow-up: MachineOwner
    ---------

  • 7 error "Paris 7.2.241.1enRegInstaller.exe of work and has been closed." A problem with the application to stop functioning properly. Windows will notify you if a solution is available.

    Original title - 7.2.241.1enRegInstaller.exe

    Hello.

    Today, JUST after I "Set Windows to update," twice, I got the disconcerting message:

    "Paris 7.2.241.1enRegInstaller.exe of working and was closed".

    A problem with the application to stop functioning properly.  Windows will notify you if a solution is available. »

    Any wisdom or experience with this?  I'm on a 64-bit HP Pavilion older (dv7-1245dx) with this OS JUST-update Windows (Vista Home Premium).

    Thank you.

    GIES W

    The solution has been found just uninstall bing bar, restart the computer, and if you want just bing toolbar to reinstall. This easy solution my system fixed.  Bing has again reminded all my points that I have amassed

  • Reinstalled Win Vista with the recovery CD that I got with my HP Pavilion, now get quick activate Windows with a new product key.

    Reinstalled Win Vista with the recovery CD that I got with my HP Pavilion, now get quick activate Windows with a new product key.  MS sticker on the tower is one that says 'Vista', no product key.  When I go to activate Windows, I offer the choice to buy another copy of Windows or enter a new product key.  A run the Genuine Advantage tool and he says it's "authentic."  HP will not help, they say I have to buy another copy of Windows from MS, but I already paid for it when I bought the machine.  What can I do?
    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 27HYQ - XTKW2-WQD8Q
    Windows product key hash: U8YEZzymoD4DMyaMb32rPrNIS90 =
    Windows product ID: 89578-OEM-7332157-00061
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {168A88C1-E5B9-4D60-9CED-7F52DA3B003F} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014 - 0432
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {168A88C1-E5B9-4D60-9CED-7F52DA3B003F}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-WQD8Q89578-OEM-7332157-000612S-1-5-21-1435749754-187019022-2857907007HP-Pavilion,RK573AA-ABA a1710nPhoenix Technologies, LTD 5,0720070319000000.000000 + 000B5303507018400F810090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6002.18005
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0852011
    Installation ID: 012511236930294740295602407015475991935936271095890640
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: WQD8Q
    License status: initial grace period
    Time remaining: 15840 minute (s) on (11 day (s))

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OAAAAAEAAgABAAEAAwACAAAAAwABAAEAJJSQuYpR4jtIJGQJ9DG0EIC68vQa7DYXAnisVr34jrY =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

    Your tour definitely had a COA sticker initially (or at least if it does not, the HP was in breach of its contract with MS conditions).

    Let's try a possible alternative solution...

    Note that the key comprehensive OEM_SLP used here is * removed the product key for privacy * and you must enter if asked...

    Your license store is perhaps corrupt - please try the following...
     
    Please try the steps below to re-create the files of the Bank.  This can solve the problem.
     
    (1) open an Internet browser window.
    (2) type: %windir%\system32 in the browser's address bar.
    (3) find the CMD.exe file
    (4) make a right click on CMD.exe and select "Run as Administrator"
    (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
    (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    (7) type: Rename tokens.bar tokens.dat
    (8) type: cd %windir%\system32
    (9) type: net start slsvc
    (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
    (11) restart your computer twice.
    (12) you may need to enter you product key and activate it.
     
     
    Once complete, please post back with a new report MGADiag

  • Problem with flash based Web pages and re - install windows

    Hello!
    I bought the Toshiba NB100 and use the netbook for a few weeks. At first, it worked all fine and exceeded my expectation.
    However, since one some time he experiences trouble with performance based on flash Web pages such as youtube and etc, which makes it not not possible to stream any video smoothly. Basically, it's a fast-paced photo slideshow :(
    The problem here is certainly not the performance mode, which is set at the maximum.
    I tried to get through this problem with re - install the operating system, which is windows XP, but after transfer of the content produced the DVD on a flash drive recovery, the system does not have a configuration menu. It gives me an error report instead.
    * I put the following qustions you: *.
    * 1. What can be the reason for slow running applications? *
    * 2. I'm doing something wrong when you reinstall windows? * Ts here a simple manual for the resettlement of the op?
    Comments, suggestions and advice will be much appreciated and I thank you in advance.

    So you have installed a generic version of Windows XP?

    You may have forgotten to install the drivers graphics and other critical drivers such as the Intel Chipset driver.

    You see problems in Device Manager?

  • Problem with the transfer of files from the computer Windows XP to Windows 7 using Windows Easy Transfer.

    Original title: Put WET on the old computer

    When I try to use WET to transfer from old Win XP Win 7 again, I need trasfer WET to the old computer.  So I choose this option and move on to the part where it says "Select the USB flash drive where you want to save WET".  Well, in the window is the word "computer" I can't click on it, nor is the OK button light up.  What's wrong?

    Hello

    Thanks for posting in Microsoft Community!

    It seems that you have a problem with the transfer of files from the computer Windows XP to Windows 7 using Windows Easy Transfer.

    I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

    I suggest you try the procedure described in the link and check if it helps.

    Transferring files and settings: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows7/transferring-files-and-settings-frequently-asked-questions

    For more information, please see the links.

    Transfer files and settings from another computer
    http://Windows.Microsoft.com/en-in/Windows7/transfer-files-and-settings-from-another-computer

    Windows Easy transfer

    http://Windows.Microsoft.com/en-in/Windows7/transfer-files-and-settings-from-another-computer

    Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

  • Hello, I have problems with Adobe Creative cloud to open it in Windows 10


    Hello, I have problems with Adobe Creative cloud to open it in Windows 10

    Please try run as administrator. Is there any message you get at the launch of the cloud creative app?

  • I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not vali

    I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid.  Is there a way I can download a copy so that my license key will work?

    A download of Cloud will not work for a licensed version.

    Lightroom - all versions

    Windows

    http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

    Mac

    http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • Problem with the HP Pavilion Bluetooth and Windows 8.1

    I have a new HP Pavilion (approximately 6 weeks) 15-n205AX running windows 8.1.  Can I connect my android phone with it, but when I try to send a picture from phone to the laptop it says failed to connect.  (But I can do okay on my old laptop so doubt the problem is the phone).  I removed the device and re-paired several times, apparently successfully, but still cannot send pictures.

    Any thoughts?

    Hi NellyG. I understand that your Bluetooth will pair, but fails to connect when you try to send a photo. Read this for tips or tricks for using Bluetooth: Bluetooth (Windows 8) devices use.

    Let me now if this is useful.

  • Problems with drivers hp pavilion dv6-6c65sx new after that I installed windows 7 ultimate 64-bit

    I have hp pavilion dv6-6c65sx A7P80EA #A2N. I installed my windows 7 ultimate 64-bit myself and I still have two problems with the hardware drivers.

    1 - once, I downloaded and installed the new graphics driver file name Win64_152822.exe for support of the Intel, the Standard VGA Graphics Adapter the unknown value and it may need new driver. Take a look at the screenshot for more information.

    2. I can't use a fingerprint reader to log on windows. It says that I have not installed on application management. I tried to download some applications also tried to update the driver but nothing works for me.

    It's for more details

    Validity sensors (WBF) (PID = 0018)

    Port_ #0001.Hub_ #0003

    Hello:

    It is the only driver you must install for your model.

    He installed the AMD graphics cards and Intel.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-105178-1&cc=us&DLC=en&LC=en&OS=4063&product=5212696&sw_lang=

    In order to register your fingerprints, as well as the print real finger sensor driver, you must install the security software.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103162-1&cc=us&DLC=en&LC=en&OS=4063&product=5212696&sw_lang=

  • Problems with my hp pavilion g6

    Hello, I got a big problem with my laptop.

    It is a Hp Pavilion 2146sl G6 and who needs an upgrade every time, she starts to do it, but it stops at 12%. So I can't upgrade my pc, even with the windows upgrade, automatically as well.

    Can you help me please?

    He was a windows7, but now is a Windows 8.

    Best regards.

    Roberto

    That's great! Please mark this message as accepted solution so that others facing the same issue may find this answer.

  • RALink RT5390r 801,1 1 b/g/n 1 x 1 wifi adapter in a Pavilion dv6 notebook works with WiFi on 5 GHz?

    The card Ralink RT5390r 801,1 1 b/g/n 1 x 1 wifi in a Pavilion dv6 notebook wireless adapter works with WiFi on 5 GHz? I need to change the network card?

    Hello:

    Any card with a bgn suffix is a single 2.4 GHz single band card.

    A card with agn or abgn is a dual band.

    I doubt you will find a dual band compatible to your laptop wireless card.

    The BIOS has a whitelist which hangs in the cards wireless not supported to be installed.

    The service manual may indicate a card dual band for your model, but the part number will be probably wrong.

  • Problem with cursor high Pavilion dv8 bar (treble/bass control)

    I've had my Pavilion dv8 for a few months now.  A couple of months after I got it, I started having problems with the slider treble/bass control.  He would sporadically pop-up and begin to change the treble or bass at irregular intervals.  He also unplug randomly my wireless connection.  I thought that this may have something to do with the cursor being dirty, but after several attempts at cleaning, there is still a problem.  At first, it was just a little annoying, fixed by clicking the mouse or pressing the upper button of the internet, but now it of REALLY boring, popping up even as I write this post.  Someone at - it solutions?  Am I the only one who experience this issue?  I have not seen all other positions.  Is "slider thing" the right word?

    Thanks for any help,

    Alex

    @ Snooker and everyone.

    Here are youtube videos, I started a new thread in the material, it becomes too long.

    http://h30434.www3.HP.com/T5/notebook-hardware/DV8-and-HDX-series-OSD-pop-up-solution/m-p/816295#M51177

  • Problem with the HP Pavilion e033tx-15 Notebook shutdown/restart/sleep

    I had windows 8 OS 64-bit working fine with my HP Pavilion Notebook 15-e033tx.

    I had problems, so I decided to update my drivers. I already had BIOS VersionF.08 and the hp support page has shown that there is an update of the bios to VersionF.21.

    After updating the bios the problem started when I stop lighting and the laptop into sleep mode kindof. I have to hold the switch down to foce him close. If I restart it, it says "reboot pc", goes blank and then all power off, and it's not stopped.  and if I SLEEP, he's not waking up.

    I rolled back the bios and it fixed the issue.

    Then I freshly installed win pro 8.1, and it has only VersionF.21 of the bios available.  Same problem again.

    HP Support Assistant showed that a new bios update Insyde F.22. But the problem is still there.

    I searched other posts with similar problem and I can't seem to solve this problem. Help, please.

    Henrico Hello and welcome on the HP Forum!

    I understand that you have a problem with the BIOS.  I'll try my best to help you solve this problem. I suggest following the procedure described in this document for the restoration of the BIOS .

    If this does not resolve this problem then restores the version F.08 http://support.hp.com/us-en/document/c02693833 driver it should always work for Windows 8.1.  Here is a document for more information of the device to Windows 8 Manager which explains how to roll back the driver. It will be the same steps for Windows 8.1.

    I suggest Using HP Support Assistant (Windows 8) to change your settings for manual update. This allows you to choose what you want updates.

    I hope that this information help, please let me know how it goes.

    Thank you and have a great day!

  • Problems with HP laptop Pavilion dv7-5004tx with the sound and video is this laptop being recalled?

    Hello I desperately need help.

    I have a laptop HP Pavilion dv7-5004tx, which is about a month.

    It's a really highy specced machine, 8 GB mem 1 GB card video etc.

    The problem is that when it video or audio playe he stutter along. I sent to hp about this problem and they do not come back to me? It is currently running windows 7 64 bit home edition.

    The model number does not exist when I search the site of HP?

    I noticed on some laptop computer review sites that it was be recalled, but it was the only information I could get. No specefics.

    I would really appreciate help from anyone out there? It seems as if HP tries to hidden it? There is no information about this laptop on any one of these sites (that I could find) and model number doesent exist on their site either.

    I think I have found a solution to my stuttering audio and video playback. I disabled the HP 3d drivegaurd software and so far it seems fine. After a search in any of the HP forums support I discovered a number of people have had similar problems with various portable computers HP.

    The solution seems to be to disable the car care software? HP aware of this and they do nothing to solve the problems with the drivegaurd software?

Maybe you are looking for