Problem with Windows Fax and Scan.

Similar Questions

• Problem with Windows Fax and Scan does not connect to the Internal Modem

  Just got a new Acer Aspire 5542-5416 computer laptop with Windows 7 64 bit Home Premium, 4 GB of Ram and a 320 GB hard drive. It has a 56 k modem integrated fax of like the old days, but I can't make it work. The laptop did not come with the Windows CD.

  If I open the program Windows Fax and Scan, it is not able to connect to the modem. Basically, if I click on tools > fax accounts > Add..., I get a box with 2 choices: to connect to a fax modem or connect to a fax on my network server. When I want to connect a fax modem I get a message that says: an error has occurred. Please, try the operation again later or contact your administrator. It allows me to do this then just clock OK and them I'm right where I started.

  While in Windows Fax and Scan, if I click on tools > fax settings... nothing happens. No menu settings or anything ever appears. Quite simply, the program does nothing. If I try tools > Fax Status Monitor... I get a box that says entrance exam status, ready to receive a fax. It has a blue progress bar as something takes over, but it gets about 1/100 to and never goes further or ends. There is no box, but there are 3 buttons: view details, answer call or cancel. If I hit details, I get an empty list. If I click on answer call I get an error that says that the fax service is not available.

  If I try tools > Options, general tab has only a single option box is checked: play a sound when come it to new messages. If I try to print a Word or PDF file to a fax using Fax in the printer list, I get the same box with 2 choices: to connect to a fax modem or connect to a fax on my network server, but I get the same error message: an error has occurred. Please, try the operation again later or contact your administrator.

  I've searched the Internet high and low for a solution but no luck. There is a lot of discussion about this problem, but none of the solutions work for me. If I go to Device Manager, the modem is working properly and if I click on the Modem query on the Diagnostics tab, it seems to be able to communicate with the modem very well. I tried to roll back the driver and updated again and still no luck, same problem. If I go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Accounts in the registry, there is no subkeys under the folder accounts I can delete.

  Has anyone else had a similar problem? Is there any solution for this? I did a Windows Update last night and has not yet solve it. Thank you.

  Sorry about that.

  Here is the link:

  http://social.msdn.Microsoft.com/forums/en-us/windowscompatibility/thread/c75ae899-D05B-411D-a7f2-00fdd33b8589/

• creating PDFs with windows fax and scan

  How can I create PDF files with Windows Fax and Scan using Windows 7 Home Prem?   The only way to create a document with multiple pages is by selecting a type of tiff file.

  Hi Ken King1961,

  You cannot create a PDF using Windows Fax and Scan.

  You will need to use a third party program to create PDF files. Use your favorite search engine to locate the PDF creators.

  For more information about Windows Fax and Scan, see the following article:

  Send a fax with Windows Fax and Scan

• Has anyone seen a fax USB modem that works with Windows Fax and Scan?

  So far I'm 0 for 2.  PC Fax modems seem to be a lost art.  A few months ago, I tried a USB fax modem and tested the receipt of the fax.  The modem answers the phone, the fax sender starts the transmission and... nothing happens.  Eventually, the sender times out with an error.   Same computer, same Windows Fax and Scan software, with an old modem connected to a serial port, all works well.  Modem manufacturer was not able to help.

  And now the same problem with another PC, the modem is different, different situation.  This time I don't have an easy fallback to a serial port.

  And that leads to my question - no matter that matter where in fact seen a fax-modem USB in the field send and receive faxes using Windows Fax and Scan on Windows 7, and if yes, what was the make and model?

  Thank you

  -Greg Scott

  Hello Greg,.

  Thanks for the quick response.

  You can view the reviews of the product in the manufacturer's Web site and see if that helps.

  Also for the Windows Fax and Scan, when your PC or computer would be equipped with a fax modem (or connected to a fax server), it can send and receive documents such as a standalone device. Windows Fax and Scan even includes a handy tool for the design of custom cover pages.

  Also refer to:

  Fax and scan Windows

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-fax-and-scan

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

  Thank you

• Scanning multiple pages with Windows Fax and Scan

  I can't understand how to scan multiple pages in a document on Windows 7 using the Windows Fax and Scan program. Using the same printer (Canon MX300), I can scan in several pages in a single file on my old XP using Windows Office Document Imaging. It works very well. I tried to download this program on my Windows 7 computer and I can scan, but the pages are blank! Can someone help me get this figured out?

  MODI is part of the office and requires the rest of the Office to be there. You can also use a PDF as PDF-Xchange Viewer writer to import your pages scanned in a multipage. PDF of the file and send it by fax.

  HAL

  --

  HAL Hostetler, TCE

  Engineer senior/UPDATED--MS MVP-Print/Imaging - WA7BGX

  www.kvoa.com - KVOA television, Tucson, AZ.

  Live Hot Licks - www.badnewsbluesband.com

• I can fax a doc color with windows fax and scan?

  Can I send and receive faxes through windows fax and scanning in color?

  I do not receive, but provided your printer/scanner has a capacity of color you can fax color.

  But don't be aware not all fax m / c except color Fax

• Problems with Microsoft fax and scan

  I use Microsoft fax and scan on a win 7 pro sp1 machine, to connect to a Microsoft Fax under windows 2012 R2 server.  Inbound faxing works ok, but for outgoing faxes, a few questions.

  on the server, I can see 4 pages of coverage.  How can I force users to use these 4 cover pages.  I thought that they show for all users in the domain, but they did not.

  When you send a fax how do I get it to look at outlook (we use office 365) for the contact database?

  for both the fax and scanning seems to be only looking on the local computer.  I'm looking for something more integrated with this solution.

  Thank you

  -Phil Lawson

  Hello

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  See you soon.

• Types of attachment in Windows Fax and Scan

  Windows Fax and Scan uses a driver to convert the file into a format that is compatible with fax devices.

  In, faxing an ATTACHED document using Windows Fax and Scan... What are the FILE TYPES recognized by Windows Fax and Scan it would be Send/Fax compatible for basic fax devices.

  MS Word 97 (.docx)?
  PDF (.pdf)?
  Image (.jpg .gif .tiff) files?

  Hi deansterzilla,

  Windows Fax and scan is characteristic in construction, there is not a specific driver for the same thing.

  There is no specific driver to convert file types. All types of files are taken in charge and compatible fax and scan.  But when you scan a document, you can save the file in the file format you want to save.

  Here are some links you can refer, to learn more about fax and scanning: Windows Fax and Scan

  Windows Fax and Scan: http://windows.microsoft.com/en-US/windows7/products/features/windows-fax-and-scan

                          

  Send a fax with Windows Fax and Scan: http://windows.microsoft.com/en-US/windows7/Send-a-fax-with-Windows-Fax-and-Scan  

   

  Configure your computer to send and receive Fax: http://windows.microsoft.com/en-us/windows7/Set-up-your-computer-to-send-and-receive-faxes 

   

  Fax: Frequently asked questions: http://windows.microsoft.com/en-US/windows7/Faxing-frequently-asked-questions 

   

  Troubleshoot fax: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-fax-problems 

   

  Scan a document or photo with Windows Fax and Scan: http://windows.microsoft.com/en-US/windows7/Scan-a-document-or-photo-with-Windows-Fax-and-Scan

  Thank you, and in what concerns:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Fax and Scan - what the appropriate use for the concurrent users to save to the network program?

  I'll try to keep this simple - as I already asked this on other forums without the answer. My environment - Windows 7 Enterprise SP1 32-bit client machines. A computer needs to scan patient documents to a network shared by a group of users folder. There will be many people who use this computer even through all day (several shifts - environment 24 hours/7 days).  This is why I need multiple profiles from windows to all save the scan to the SAME network location.

  Currently I am trying to achieve with Windows Fax and Scan and using the ' Scan 'option under 'tools' routing. "  There is a check box (once in this option) for "network location".  I am using this option, but its does not work and that's the whole problem. Its supposed to AUTOMATICALLY record each scan to the specified network location, but it does no such thing. The scan is not registered at all in fact it is just in the interface user of Windows Fax and Scan... double you click it, and then it shows you the image.

  Some information note for helping people answer this question (and any help is appreciated):

  (1) * YES * the network folder, I am trying to record is a valid network folder and * IS * accessible via my network of different devices

  (2) * YES * the user of this journal on the computer with the scanner * ALL * read/write to have rights to this location of the network folder

  (3) * file YES and printing sharing is already active on clients

  If you please if someone either knows how to solve this problem, or at this stage if you can even suggest a different (cheaper the better) application that will scan to a network location please let me know.

  One might think to a disabled feature labeled as "scan routing" and then a field for "network location", it would be simple as plugging in the network folder and checking a box - apparently it isn't.

  Thank you.

  Tom Salvtti

  Hi Tom,

  Thanks for posting your query on the Microsoft Community.

  I would like to know some information.

  1. You are connected to a domain network?

  If Yes, then I suggest you to post your query on TechNet Forums as we have experts working on such issues and help you to the best.

  Check out the link:

  https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Questions Windows Fax and Scan

  Hi all

  After modernizing our systems to small business from Windows XP to Windows 7 x 64, we were unable to use the toolkit provided with our printers Canon MF Fax/scanning, we converted in Windows Fax and Scan

  So far, it's working fine, but I have three questions that I can't find answers to...

  1. when a received fax is deleted, where is he?  I can't to the trash, and sometimes, I delete a fax by chance and here to recover, but can't find it

  2 can we somehow add a comment/topic to faxes received to allow the best management of incoming messages?     Would be really nice if the Inbox can be sorted by sender or subject

  3. can you inbox / outbox backed up/archived/export made?

  Thank you

  Hi Mike,.

  Thanks for posting your query in Microsoft Community.

  I understand that you have some queries about the Windows Fax & Scan utility. I hope you find the following useful answers.

  1. There is no "deleted items" bin ior recycles n Windows fax and scan, so unless you have a backup system, you cannot recover the deleted documents.

  2. No, you can't add a comment/topic to faxes received to allow the best management of incoming messages.

  3. Ideally, the location of the Inbox of fax is C:\Users\ (username) \Documents\Fax\Inbox.

  I would also ask refer you to the following article to understand Windows Fax and Scan.

  Receive a fax with Windows Fax and Scan

  Fax: Frequently asked questions

  Configure your computer to send and receive faxes

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Microsoft Windows Fax and Scan part FAS has stop working

  After the search for malware and remove it, my portion of Windows Fax and Scan fax no longer works.
  I get the message "Cover sheet not found." and I cannot fax using this application.
  I can't find any download on MS application until I do now?

  Hi Charlotte,.

  This problem may occur if third-party applications in conflict with Windows Fax and Scan, if the service is not started or if it is corrupted Windows Fax and Scan of the files.

  Method 1:
  I suggest you to set up your computer in a clean boot state and check if it helps.

  It is possible that a third-party program/applications could be the cause of the conflict.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 2:

  I suggest you to check if the Windows Fax and Scan service is started or not.

  (a) click Start.

  (b) type services.msc in the start search box, and then press ENTER.

  (c) find fax service in the list.

  (d) right click on the Fax service.

  (e) click Properties.

  (f) set the Startup type to Manual , and then click Start.

  (g) click on OK.

  Method 2:

  If the problem persists, I suggest you try the following steps.

  Step 1:

  (a) click Start, type appwiz.cpl and press ENTER.

  (b) on the left pane, select Windows turn features on or off .

  (c) locate and expand printing and scanning.

  (d) clear fax and scan Windows.

  (e) click OK.

  Step 2: Restart the computer.

  (a) click Start, type appwiz.cpl and press ENTER.

  (b) on the left pane, select Windows turn features on or off .

  (c) locate and expand printing and scanning.

  (d) place a check next to Windows Fax and Scan.

  (e) click OK.

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Scanning documents w / Windows Fax and Scan

  I use an HP all-in-one to scan documents.  Unfortunately, "sweeping" HP solutions Center function of gel (I can print but not scan), then I use the Windows Fax and Scan with Windows 7 Ultimate.  How to scan multiple pages in a Document/picture using Windows Fax and Scan?

  Hi jwoodyiu,

  If you're using a scanner with a charger of documents and Windows Fax and Scan, you can scan multiple pages into a single file of scanning to the TIFF (.tif) file format. For more information, see:

  Scan a document or photo with Windows Fax and Scan

  http://Windows.Microsoft.com/en-us/Windows7/scan-a-document-or-photo-with-Windows-fax-and-scan

  If you use Windows Fax and Scan and a flat bed scanner, you can scan multiple images to separate files probably. Not all scanners flat have this ability, so you may need to contact the manufacturer of the scanner to get a driver so that your scanner flat may offer this option.

  Reference:

  Scanning: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/scanning-frequently-asked-questions

  On the issue of scanner HP, download the latest drivers and software available for the model number that is compatible with Windows 7. That should solve the problem.

  http://welcome.HP.com/country/us/en/support.html

  You can provide your suggestion to https://connect.microsoft.com/dashboard/info/

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows fax and scan only saves the first page

  When I use the windows fax and scan pages to analyze. You can get an overview of all the multiple pages scanned, but what emailing or save you then cannot see the first page.

  Hello

  If you're using a scanner with a charger of documents and Windows Fax and Scan, you can scan multiple pages into a single file of scanning to the TIFF (.tif) file format. For more information, see:

  
  Scan a document or photo with Windows Fax and Scan
  http://Windows.Microsoft.com/en-us/Windows7/scan-a-document-or-photo-with-Windows-fax-and-scan 

  If you use Windows Fax and Scan and a flat bed scanner, you can scan multiple images to separate files probably. Not all scanners flat have this ability, so you may need to contact the manufacturer of the scanner to get a driver so that your scanner flat may offer this option.

  Reference:

  Scanning: Frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/scanning-frequently-asked-questions 

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Windows Fax and Scan error: impossible to retrieve cover pages associated with the selected account.

  "I have Win 7"Windows Fax and Scan " running on all my computers from client domian.  Security for each user on the domain is configured to contain MS SBS 2003 Active Directory security group 'operators of Fax.

  Windows Fax and Scan starts and reads the Fax Server Inbox perfectly, however, I get an error message whenever I start a new fax.

  "Unable to retrieve pages of coverage associated with selected account.

  Evern after I added a cover Page to each client the same error appears.

  Any ideas out there?

  Tom Grundy

  If you open Windows Fax and Scan and click on tools and then click Fax accounts, there is an option to remove all the accounts listed.  After you have done this, you can configure a different account.

  You can try uncheck Windows Fax and Scan via Control Panel / programs and features / turn Windows Features on or off / printing and document Services / Windows Fax and Scan.  This allows to uninstall it.  You restart and then reverse steps to reinstall.

  Configure your computer to send and receive faxes
  http://Windows.Microsoft.com/en-AU/Windows7/set-up-your-computer-to-send-and-receive-faxes

  Fax and scan Windows
  http://Windows.Microsoft.com/en-AU/Windows7/products/features/Windows-fax-and-scan

  The location setting you mention could be a location tab, which is available by right clicking and selecting Properties on some of the user folders.  The folder at this location, for example. C:\Users\Usernamexxxx

  You must correct any problems with your Fax Modem, before you can do a lot of fax.  Maybe deleting and reinstalling that will help or verification of the Windows 7 drivers?

• How to set up Windows Fax and Scan with Brother MFC-7440N printer/all-in-one

  Hello, I'm trying to set up Windows Fax and scan using my all-in-one Brother MFC-7440N printer/fax/scanner.

  When I go into the Windows Fax and Scan menu, I'm going to Fax > tools > accounts Fax. Then I select 'Add '. When he asks, I then select "Connect to a fax on my network server." But I don't know the name of my printer/fax/scanner when he asks "Type the fax server location."
  How to find the name?
  Help, please! Thank you!

  Hello

  You can include the MFC-7440 printer named fax in the \\IP addressname of \\Printer' and check.