Problem with Windows Mail invalid username and password.

new issue - I had WM set up on this computer for a year without this problem. When checking my emails, a Windows Security popup stands up and asks me to sign in and enter my password. I do that, then I get this error message-

Account: 'pop.charter.net', server: 'pop.charter.net', Protocol: POP3, server response: '-ERR user name or password.', Port: 110, secure (SSL): no, Server error: 0x800CCC90, error number: 0x800CCC92

and then the popup asks again and so on...

I checked my mail account settings, even deleted and added this email account. Always the same.

If I connect to the Charter.net and sign there, I get my messages - but can't always get through Windows Mail.

Thanks for any help

Janice

These settings are correct in your configuration?

incoming mail server name: pop.charter.net.
outgoing mail server name: smtp.charter.net.

You should probably not have a tick in the box "connect using password authentication (SPA) secure.

Configure Outlook Express/3 rd Party E-mail
http://www.Charter.com/customers/support.aspx?SupportArticleID=1661

Take a look in the right pane of the Web Page related to the Support provided by your ISP options.  Sometimes they change the Ports for mail servers and that you may have missed notification.  In all cases the ISP is your best first step for help.

Tags: Windows

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    I have this for Gmail.

    Activation of POP in your Gmail account
    http://mail.Google.com/support/bin/answer.py?answer=13273

    How to configure gmail in Windows Mail & Windows Live Mail
    http://mail.Google.com/support/bin/answer.py?answer=86383

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