Problem with wireless audio headsets.

Hi, I was using my headset Plantronics Audio995h for a long time with the same laptop that I use now. One day, I closed my computer and it had started to install updates. Unfortunately, I was pretty dubmb to interrupt the installation and the force-shut-down my laptop. When I restarted my laptop, all drivers have been corrupted or deleted. But fortunately, I managed to install all over again. But my camera driver and this helmet driver doesn't seem to work since that day here. I contacted them on their Web site and they say simply that the headphones use these drivers and is plug-and-play:
C:\WINDOWS\system32\drivers\drmk.sys C:\WINDOWS\system32\drivers\portcls.sys C:\WINDOWS\system32\drivers\USBAUDIO.sys C:\WINDOWS\system32\SysFxUl.dll C:\WINDOWS\system32\WMALFXGFXDSP.dll
I checked the site, and all the drivers were available. Earlier, when the helmet worked perfectly, there was a separate option for "Plantronic Audio Device" in the devices section of reading. Now, when I connect the USB, the pair of headphones to the top with the dongle, but there is a little yellow exclamation in Device Manager and I do not get an option to "Plantronics Audio Device. I tried to uninstall the driver and restart the computer it search for the driver but fails and displays 'no driver found for this device. I am powerless right now because I lost my portable CD. They (Plantronics) reacted instruct me to reinstall all drivers which have been listed before and I don't know how to do this as it says I need permission to paste any file to my drivers folder. If you could help me I would be most grateful.

-Thank you

PS will reinstall windows reinstall all the drivers? as my driver and my headphones do not work.

Hello

Thanks for posting your request. Please, try the following steps and check if the problem persists.

  1. Click Start, type cmd in the start search.
  2. Right click on cmd and click run as administrator.
  3. At the command prompt, type the following commands and press ENTER after each command.
         takeown /f sysfxul.dll
    regsvr32 sysfxul.dll
  4. Close the command prompt after you run the two commands above.

Please post back your results for assistance.

Tags: Windows

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