Problems after installing drivers for HP Photosmart 5510e

I was helping my sister set up his new printer HP Photosmart 5510e on a laptop that has Windows 7 64 bit.  She was not wearing the disc so had to download the drivers from the HP website.  Since she has downloaded the drivers, the computer not giving him stop, go to the Task Manager, or do much. I have check that she went to the site of HPs.  Has anyone else had problems with their computersw after installing the drivers?  I don't know what to do.

Thank you
Carla

Hi Cmcgaw,

Follow the steps below to completely remove the HP software. Let me know if you still have problems with the laptop after uninstalling the software?

1. type % temp % in run

2. look for a folder called 7z? Example: 7zS6D6F, and then open it.

3. open the contents of the file Util

4. open the folder titled CCC

5. If you have an HP computer, run L3uninstall.bat. If your computer is not HP, then run the L4uninstall.bat

6. once the uninstaller cleaning brush is finished, restart the computer.

Tags: HP Printers

Similar Questions

  • Cannot install drivers for HP photosmart C4640

    Try to install the drivers for HP Photosmart C4640 online I have no CD. After downloading, click on install and I have two such messages: the instruction at "0x7712153d" referenced memory at "0x77c623d8" memory can not be read.

    Second: this computer only has not the necessary software support USB to allow installation of the USB installation.the cannot continue until it is resolved.
    Action required: click Cancel to exit this software installation. To install this device as a USB key. Please consult your computer documentation or documentation of expansion card USB for more information on USB drivers. Please I need help.

    Of devices and printers, remove all installed drivers now for this printer. Unplug the printer from the computer. Reboot the computer. Access

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=228&LC=en&cc=us&DLC=en&sw_lang=&product=3831669#n191

    and download the appropriate drivers for your operating system. Install them according to the instructions. Do not connect the printer to the computer before trhe instructions or guests will tell you of the screen.

    Tom Ferguson

  • Problems after installing drivers.

    For a long time, I had a same problem installing drivers.  I finally got out it was because I have my program files all together for my E drive (my C drive is a smaller SSD).  I made the necessary changes to my system to allow the drivers to be installed on the C drive.  After installation I copied the entire tree on my E drive and changed my system to install on E.

    Since that every time I try to print I am told that the printer is offline.  I can't open the scanner either.  Windows find the printer successfully, and I'm able to do things like check my ink level.  I can not print correctly on other computers on my network so I know the printer is fine.

    The printer in question is a Photosmart HP 6510, computers are all windows 7 and connections are all wireless.

    I am sure that the problem is the way I have all my files on my E drive program and not my C drive at 90%.  The ideal solution would be for the HP Installer to assume not only that I want things on C, but I don't see that changing at any time soon.  Anyone with advice on how it works?

    Hello JPadilla,

    I set up a laboratory and recreated the error code that you receive when you try to change the drive in which the software is installed to. I'm able to successfully download, extract and install the HP software on my E: drive by following the steps below:

    1. Please make sure that there is no HP printing software installed on your C: drive, even if it's just the basic print drivers go ahead and remove them.

    2. clear your temp folder on the C: drive: click on your Start Menu in the search box type %temp% and delete the files.

    3. Please make sure you back up your registry before proceeding to #4.

    4. has created a folder on your D: drive and name it 'Test'.

    5. click on your Start Menu and search for "regedit", once you are in the follow-up record this way:

    HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > current Version

    6. now that you are in the registry, I need you to right click on the following files and select Edit and change your:

    ProgramFilesDir to D:\Test

    ProgramFilesDir (x 86) to D:Test (x 86)

    ProgramFilesPath to Test %

    ProgramW6432Dir to D:\Test

    7. now, we can go ahead and download the drivers and full software features. Once you have clicked on the download, select Save as using the drop-down arrow and select computer and select your E: drive, click Open, and then save. Once downloaded go ahead and select RUN.

    You should now be able to install on your E: drive, as stated previously I managed to clear the error and changing the drive in which the software was the installation by following the directions above.

    Please keep me updated and I would like to know if it is a resolution that is successful for you or if you need more help, I'd be happy to help you.

    Thank you very much

  • Cannot install drivers for HP Photosmart 7550 inkjet printer

    Original title: HP Photosmart 7550 Inkjet Printer

    I am trying to add my old hp photosmart 7550 printer to my computer hp laptop G72 and Assistant said is not 64-bit capable w, but a pilot alternet is availible. How can I find this driver is available for this printer work with my laptop?

    Hello
    1. who is the operating system installed on your computer?
    2. What is the exact error you get when you try to install the printer of 5 drivers?
    3. did you of recent changes to the computer?

     
    If you are using Windows 7, you try to install in compatibility mode printer drivers. Check out the following link.
    Make older programs in this version of Windows
    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
     
    Alternatively, you can contact HP support to find the latest drivers for the printer. Check out the following link.
    http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=72892&lang=en&cc=us&prodTypeId=18972&prodSeriesId=72890&TaskID=135
     
    See also:
    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
     
    It will be useful.
  • problem installing drivers for WinTV-PVR-150/500. rpet pilots are not digtally signed after installing drivers. HELP PLZ?

    rpet pilots are not digtally signed after installing drivers. HELP PLZ?

    See this

    http://www.SnapStream.com/download/hardware/PVR-500MCE-installation.asp

  • Problem after installing Windows Service Pack 3 on Windows XP Home edition error Media pc: files which are required for Windows to run properly have been replaced by unknown...

    Original title: problem after installing Windows Service Pack 3 on Windows XP Home Media edition pc

    My pc runs Windows XP Home Media edition.  I installed Windows Service Pack 3 successfully, or so I thought. Whenever I turn on my pc a box opens indicating "files which are required for Windows to run properly have been replaced by unrecognized versions."  To maintain the stability of the system.  Windows must restore the original versions of these files.  Install your Windows XP Professional CD2.  I don't have any Windows XP Professional CD that I use the Home Media Edition. If I press Cancel repeatedly, the window disappears to return with the same information, but ask me to install Windows XP Professional CD3.  How can I stop this happening?

    Hello

    Step 1: I suggest you perform the SFC scan on the computer and check.

    SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

    To run the System File Checker tool, follow these steps:

    1. Click Start and type cmd in the box start the search.
    2. right click on cmd in the list programs and then click Run as administrator.
    If you are prompted for an administrator password or a confirmation, type your password or click on continue
    3. at the command prompt, type the following line and press ENTER:

    sfc/scannow

    Reference: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

    Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

    Reference:
    Using the event viewer
    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

    Understanding of event viewer
    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

    Procedure to view and manage event logs in Event Viewer in Windows XP
    http://support.Microsoft.com/kb/308427

  • After installing SP2 for Vista, everything that I try to print from this computer prints in poster format.

    After installing SP2 for Vista, everything that I try to print from this computer prints in format post little matter what I tell the printer to do.  I use a laptop Acer Aspire 9410, 32-bit, Windows Vista, IE 8.  Commands from another computer on the printer work properly.  Should I uninstall SP 2 & reinstall?  Or what is the best fix for the problem?  Thank you.

    shagen18,
    You need to uninstall the printer and make sure you have the latest drivers from the manufacturer of the printer and then reinstall the pritner.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • HP Photosmart 2710: WIndows 7 32-bit drivers for HP Photosmart 2710

    Need to find Windows 7 drivers for HP Photosmart 2710 all-in-one printer; No luck online at all.

    Hi @Rocketguy2,

    I'm glad to hear that your problem is solved and everything works fine now.

    Good day!

  • After installing sp2 for my vista ultimate, I noticed in the lower right of my desktop "evaluation copy 6002.

    My problem now is my system continues to alert me that I have 0 hours left of my assessment and install a new version of windows just before the blue screen with a partial message blocking by referring to the same thing.  How can I fix without losing all my installed software and etc. ?

    Learn how to install Vista SP2
    http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

    Have you installed Vista SP2 via Windows Update or...?

    Previous, related discussions include:

    http://social.answers.Microsoft.com/forums/fi-fi/VistaInstall/thread/de1b11cb-2846-4bf7-B92A-520f3ecd33d5

    http://groups.Google.com/group/Microsoft.public.Windows.Vista.General/browse_frm/thread/2e95ead94ff4f5ab

    =================================

    Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Boot problems after installing Vista SP2 (KB948465)

    I installed SP2 via update.  During the update process there was a power failure.  After that (I don't remember if it's immediately after, or if a few days elapsed) I had problems with the startup.  Initially, seemed the Startup Repair to fix the problem, but not permanently, and the Startup Repair had to be used repeatedly just to start.

    After a few times of what is happening, Startup Repair did not turn, and the PC wouldn't start.  After about 5 attempts using the decision-making power, sometimes choose the Startup Repair, sometimes choose to load windows normally, he did start.
    I immediately did a system restore to return my PC before SP2 was installed.

    After the restoration of versions prior to SP2, Windows Update showed that the SP2 update failed.  It was on 9 November.  As I need my computer, I didn't reinstall SP2 until I had finished this work.

    As I thought that the problem is probably caused by the power outage, on 10 September, I reinstalled SP2.  Windows Update show no SP2 as an available update, then I downloaded and installed the standalone update.

    Between the 10th and today, 14, Windows Update has installed more than updated.

    Today, I was unable to start for the first time since the reinstall SP2 and Startup Repair has allowed me to open a session.
    I tried to uninstall SP2 via update.  The first part of it seemed to work, but when it came to reboot, the PC stopped at the end power to the bottom of the procedure.  I used the power switch to turn the PC back on.  After startup, the PC told me that deletion failed.

    Then I tried the system restore.  Unfortunately, the first available restore point was post - SP2 installation.  I restored it for the point that is as close as I could.  I tried to uninstall SP2 again through Windows Update.  This time, I receive a generic error message immediately (less than a second) - it does not attempt to go through the configuration - restart the procedure.

    I haven't restarted my PC since then.  Most updates have been downloaded automatically, and the PC tells me that a restart is required.  I'm a little worried that I will end up with a completely insensitive PC.

    I use an Acer Aspire X 3200 with Vista home premium pre-installed.  I don't have a Vista disc.

    Hello, Alex

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • DVD player doesn't work after installing SP3 for Windows XP.

    DVD player doesn't work after installing SP3 for Windows XP. That it disappeared from "MY COMPUTER". Device Manager sees it, but there's a yellow exclamation mark over it. See the BIOS of the motherboard and it still works in the BACK. I know SP3 is a collection of updates, but I'm not sure that is my problem. I suspect it's one of the more recent cause I have Windows automatic updates is turned on. Thank you.

    Hello Superhornet142,

    Thank you for your message.  Click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Problems after installing KB978338 on Windows Vista SP2

    I met a problem after installing KB978338. The update installs without error or problem, but the system is extremely inadmissible after the reboot. The "\Windows\system32\config\systemprofile\desktop is not accessible" error, and the system is practically unusable. Normally opens the Task Manager and system seems inactive, but you try to start a new application from the Task Manager gave an error "hose is not valid.

    System is Vista Home Premium SP2 installed without any obvious problems before the update. Start the system restore and go back to immediately before the update of the results in the system back to normal functionality and responsiveness.

    I've never seen or either of these mistakes before and my research has not yet been able to find something similar, so I am at a loss to start this kind of problem with an update of troubleshooting.

    Please tell us how can I still troubleshoot or solve this problem.

    Thanks in advance.

    JohnBrown

    Halifax, NS

    So I "hid" the update and you call this one closed without resolution.

    While the overall rating of gravity for KB978338 is moderate (critical vs), it of still a security update and must be installed.

    Repost:

    See the section "How to get help" of http://support.microsoft.com/kb/978338

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    Purchasing problems of installation of the security updates Microsoft may also visit the following page for assistance:
    https://consumersecuritysupport.Microsoft.com/

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through your usual support contacts.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • MacBook Pro OS 10.8 retina no DVD drive, how to load drivers for HP PhotoSmart Premium C310 please

    MacBook Pro OS 10.8 retina no DVD drive, how to load drivers for HP PhotoSmart Premium C310 please?

    We do not have the software 10.8 HP for your printer posted on hp.com and yet, once that happens, you can just download and install. You don't need to do it though, in order to get your printer running on your new Mac.  Simply connect your printer, on the sur le meme same wireless network or via a USB cable, add in printing and fax and let the operating system find and install the software from the Apple software update.  You will be able to the printer and scanning will however be of Image Capture.

  • drivers for HP photosmart P1100

    Free download drivers for hp Photosmart P1100, running on XP

    Get them for free on the HP Web site:

    http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=18681&lang=en&cc=us&prodTypeId=18972&prodSeriesId=25515&taskId=135 .

  • How to install drivers for epson Stylus 520

    I tried several times to install drivers for the all-in-one on my desk. I use windows 7 64-bit OS. Whenever I try, a message indicates that there is no driver. Part of the download is installed but not all. Any suggestions?

    You try to download the driver on the site of Support of Epson for the workforce 520?  If not, the following link is to this site: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=152503&prodoid=63087903&infoType=Downloads&detected=yes&platform=OSF_W_7-64

Maybe you are looking for

  • Removal of the fan

    How can I remove the front fan on a Mac Pro 3.1 the previous owner fitted an SSD in the DVD compartment but the wires disappear under the fan. Thank you

  • Cannot find the @ key in keyboard Tecra A10 - 11 M

    Hi all I try to use @ button placed in where is 2, but I can't find the special function or the key combination to enable this. Any help will be greatly appreciated. Thank you John

  • My contacts are not synchronized with iCloud. What can I do?

    Please help me.

  • EliteBook 840: Elitebook 840 G1

    I have a HP Elitebook 840. The hard drive has failed. I got a replacement he mounted and installed the operating system very well. There is a fast Intel storage option that fake upward on the screen just prior to loading of the operating system. CTRL

  • HP PSC 1210 OS XP

    I have a problem with all-in one that precedes. I was suggested that the connection cable can be wrong. I replaced the cable. I was suggested I ran HP print and scan doctor. I ran that points out, there is a problem with Windows (WIA) Scan, solutions