Problems after installing drivers.

For a long time, I had a same problem installing drivers.  I finally got out it was because I have my program files all together for my E drive (my C drive is a smaller SSD).  I made the necessary changes to my system to allow the drivers to be installed on the C drive.  After installation I copied the entire tree on my E drive and changed my system to install on E.

Since that every time I try to print I am told that the printer is offline.  I can't open the scanner either.  Windows find the printer successfully, and I'm able to do things like check my ink level.  I can not print correctly on other computers on my network so I know the printer is fine.

The printer in question is a Photosmart HP 6510, computers are all windows 7 and connections are all wireless.

I am sure that the problem is the way I have all my files on my E drive program and not my C drive at 90%.  The ideal solution would be for the HP Installer to assume not only that I want things on C, but I don't see that changing at any time soon.  Anyone with advice on how it works?


Hello JPadilla,

I set up a laboratory and recreated the error code that you receive when you try to change the drive in which the software is installed to. I'm able to successfully download, extract and install the HP software on my E: drive by following the steps below:

1. Please make sure that there is no HP printing software installed on your C: drive, even if it's just the basic print drivers go ahead and remove them.

2. clear your temp folder on the C: drive: click on your Start Menu in the search box type %temp% and delete the files.

3. Please make sure you back up your registry before proceeding to #4.

4. has created a folder on your D: drive and name it 'Test'.

5. click on your Start Menu and search for "regedit", once you are in the follow-up record this way:

HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > current Version

6. now that you are in the registry, I need you to right click on the following files and select Edit and change your:

ProgramFilesDir to D:\Test

ProgramFilesDir (x 86) to D:Test (x 86)

ProgramFilesPath to Test %

ProgramW6432Dir to D:\Test

7. now, we can go ahead and download the drivers and full software features. Once you have clicked on the download, select Save as using the drop-down arrow and select computer and select your E: drive, click Open, and then save. Once downloaded go ahead and select RUN.

You should now be able to install on your E: drive, as stated previously I managed to clear the error and changing the drive in which the software was the installation by following the directions above.

Please keep me updated and I would like to know if it is a resolution that is successful for you or if you need more help, I'd be happy to help you.

Thank you very much

Tags: HP Printers

Similar Questions

  • Problems after installing drivers for HP Photosmart 5510e

    I was helping my sister set up his new printer HP Photosmart 5510e on a laptop that has Windows 7 64 bit.  She was not wearing the disc so had to download the drivers from the HP website.  Since she has downloaded the drivers, the computer not giving him stop, go to the Task Manager, or do much. I have check that she went to the site of HPs.  Has anyone else had problems with their computersw after installing the drivers?  I don't know what to do.

    Thank you

    Hi Cmcgaw,

    Follow the steps below to completely remove the HP software. Let me know if you still have problems with the laptop after uninstalling the software?

    1. type % temp % in run

    2. look for a folder called 7z? Example: 7zS6D6F, and then open it.

    3. open the contents of the file Util

    4. open the folder titled CCC

    5. If you have an HP computer, run L3uninstall.bat. If your computer is not HP, then run the L4uninstall.bat

    6. once the uninstaller cleaning brush is finished, restart the computer.

  • problem installing drivers for WinTV-PVR-150/500. rpet pilots are not digtally signed after installing drivers. HELP PLZ?

    rpet pilots are not digtally signed after installing drivers. HELP PLZ?

    See this

  • Boot problems after installing Vista SP2 (KB948465)

    I installed SP2 via update.  During the update process there was a power failure.  After that (I don't remember if it's immediately after, or if a few days elapsed) I had problems with the startup.  Initially, seemed the Startup Repair to fix the problem, but not permanently, and the Startup Repair had to be used repeatedly just to start.

    After a few times of what is happening, Startup Repair did not turn, and the PC wouldn't start.  After about 5 attempts using the decision-making power, sometimes choose the Startup Repair, sometimes choose to load windows normally, he did start.
    I immediately did a system restore to return my PC before SP2 was installed.

    After the restoration of versions prior to SP2, Windows Update showed that the SP2 update failed.  It was on 9 November.  As I need my computer, I didn't reinstall SP2 until I had finished this work.

    As I thought that the problem is probably caused by the power outage, on 10 September, I reinstalled SP2.  Windows Update show no SP2 as an available update, then I downloaded and installed the standalone update.

    Between the 10th and today, 14, Windows Update has installed more than updated.

    Today, I was unable to start for the first time since the reinstall SP2 and Startup Repair has allowed me to open a session.
    I tried to uninstall SP2 via update.  The first part of it seemed to work, but when it came to reboot, the PC stopped at the end power to the bottom of the procedure.  I used the power switch to turn the PC back on.  After startup, the PC told me that deletion failed.

    Then I tried the system restore.  Unfortunately, the first available restore point was post - SP2 installation.  I restored it for the point that is as close as I could.  I tried to uninstall SP2 again through Windows Update.  This time, I receive a generic error message immediately (less than a second) - it does not attempt to go through the configuration - restart the procedure.

    I haven't restarted my PC since then.  Most updates have been downloaded automatically, and the PC tells me that a restart is required.  I'm a little worried that I will end up with a completely insensitive PC.

    I use an Acer Aspire X 3200 with Vista home premium pre-installed.  I don't have a Vista disc.

    Hello, Alex

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Problem after installing Windows Service Pack 3 on Windows XP Home edition error Media pc: files which are required for Windows to run properly have been replaced by unknown...

    Original title: problem after installing Windows Service Pack 3 on Windows XP Home Media edition pc

    My pc runs Windows XP Home Media edition.  I installed Windows Service Pack 3 successfully, or so I thought. Whenever I turn on my pc a box opens indicating "files which are required for Windows to run properly have been replaced by unrecognized versions."  To maintain the stability of the system.  Windows must restore the original versions of these files.  Install your Windows XP Professional CD2.  I don't have any Windows XP Professional CD that I use the Home Media Edition. If I press Cancel repeatedly, the window disappears to return with the same information, but ask me to install Windows XP Professional CD3.  How can I stop this happening?


    Step 1: I suggest you perform the SFC scan on the computer and check.

    SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

    To run the System File Checker tool, follow these steps:

    1. Click Start and type cmd in the box start the search.
    2. right click on cmd in the list programs and then click Run as administrator.
    If you are prompted for an administrator password or a confirmation, type your password or click on continue
    3. at the command prompt, type the following line and press ENTER:



    Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

    Using the event viewer

    Understanding of event viewer

    Procedure to view and manage event logs in Event Viewer in Windows XP

  • Problems after installing KB978338 on Windows Vista SP2

    I met a problem after installing KB978338. The update installs without error or problem, but the system is extremely inadmissible after the reboot. The "\Windows\system32\config\systemprofile\desktop is not accessible" error, and the system is practically unusable. Normally opens the Task Manager and system seems inactive, but you try to start a new application from the Task Manager gave an error "hose is not valid.

    System is Vista Home Premium SP2 installed without any obvious problems before the update. Start the system restore and go back to immediately before the update of the results in the system back to normal functionality and responsiveness.

    I've never seen or either of these mistakes before and my research has not yet been able to find something similar, so I am at a loss to start this kind of problem with an update of troubleshooting.

    Please tell us how can I still troubleshoot or solve this problem.

    Thanks in advance.


    Halifax, NS

    So I "hid" the update and you call this one closed without resolution.

    While the overall rating of gravity for KB978338 is moderate (critical vs), it of still a security update and must be installed.


    See the section "How to get help" of

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    Purchasing problems of installation of the security updates Microsoft may also visit the following page for assistance:

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:

    For enterprise customers, support for security updates is available through your usual support contacts.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I have a problem after installing, I try to open applications, but I get an error message: "it is impossible to open it properly (0 x 0000022) application, click ok to close the application" anyone of you could help me? I paid the monthly fee

    I have a problem after installing, I try to open applications, but I get an error message: "it is impossible to open it properly (0 x 0000022) application, click ok to close the application" anyone of you could help me? I paid the monthly rate but I can not use any application due to this error


    This link may help: the application failed to start properly (0xc0000022).-Microsoft Community

    Kind regards


  • Hi I have a problem after installing my CS6.  He repeats to me that msvcr100.dll was not found

    Hi I have a problem after installing my CS6.  He keeps saying that msvcr100.dll was not found?

    Download the runtime MSVC 2010 from Microsoft and install it.


  • Re: Satellite L300 - problems after installing Windows 7


    I have a Toshiba Satellite L300 bought with Windows Vista 32 bit about 4 months later, I got my Windows 7 64 bit done.

    1 my laptop has startup problems after I installed the drivers give him additional drivers to go, but I have downloaded drivers for Windows 7 64 bit

    2nd I hear music and want to hear the next song is what I use, but not net if the keyboard fn +? don't not go and play / pause next thank you Stop and media player tased funtionieren not only the weis tase of modest silence

    P.s. to translate with google

    Thanks in advance

    Hi Patrick,

    To be honest, your ad is very difficult to understand and I don t know what you mean exactly.

    According to your assignment, it seems that you need a driver and you can get all the drivers here: > support & downloads > download drivers

    In regards to the FN keys you have Toshiba Value added Package, and Flash Cards Support utility. Everything can be downloaded from the official page of Toshiba.

  • My acquisition of data NOR usb-6008, does not appear in labview after installing drivers

    My DAQ does not appear in my labview program after installing the drivers. I can't add it to my program or anything like that. I installed 3 different drivers and updates, and it's still not appearing in labview. Is there something I'm missing or need to do yet?

    Thank you

    It seems that you have a damaged file somewhere in your installation.  You will need to go into the control panel and select the option to repair the installation.  You will need to run the repair twice due to a known problem.  After that, you need to reinstall the NI_Daqmx 9.4.

    Jacob K

  • iPhone 6 problem after installing IOS 10.0.2 - phone app keeps freezing for 30 seconds

    After installing IOS 10.0.2 on my iPhone 6, the phone app keeps freezing when I open it and remains frozen for about 30 seconds.  Then it closes its doors.  Then only can open and use the phone/directory.  Does anyone else have this problem?

    My husband and my phone do the same thing. We are constantly reset. Very frustrating!

  • Pavilion dv4: problem in installing drivers

    Hi everyone, I am facing a problem by installing the following drivers. Please help me. Thanks in advance.

    Notebook: pavilion dv4
    OS: Windows 7 Ultimate

    1 standard VGA Graphics adapt - version: 6.1.7600.16385
    Hardware ID: PCI\VEN_1002 & DEV_6741 & SUBSYS_1646103C & REV_00
    PCI\VEN_1002 & DEV_6741 & SUBSYS_1646103C
    PCI\VEN_1002 & DEV_6741 & CC_030000
    PCI\VEN_1002 & DEV_6741 & CC_0300

    2. Ethernet controller
    PCI\VEN_10EC & DEV_8168 & SUBSYS_1646103C & REV_06
    PCI\VEN_10EC & DEV_8168 & SUBSYS_1646103C
    PCI\VEN_10EC & DEV_8168 & CC_020000
    PCI\VEN_10EC & DEV_8168 & CC_0200

    3 PCI Device-
    PCI\VEN_10EC & DEV_5209 & SUBSYS_1646103C & REV_01
    PCI\VEN_10EC & DEV_5209 & SUBSYS_1646103C
    PCI\VEN_10EC & DEV_5209 & CC_FF0000
    PCI\VEN_10EC & DEV_5209 & CC_FF00

    4 unknown Device
    * HPQ0004


    What is the complete model number or the product number of your laptop?

    Many products are on the label as well as the serial number.

    Other than graphics, here are the other drivers you need...

    Ethernet: 3rd driver on the list. & PNid = 13 & PFid = 5 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

    PCI device:

    1 driver on the list... & PNid = 15 & PFid = 25 & Level = 4 & Conn = 3 & DownTypeID = 3 & getdown = false


    This will install HP 3D DriveGuard, which offers protection for internal laptop disk drive if the computer accidentally falls or suddenly hits another object. This package is available on mobile phones supported with supported operating systems.

    File name: sp53462.exe

  • HP Officejet 7612: analysis of problems after installing Windows 10

    After installing Windows (prior to Windows Vista) 10, scan documents with my HP Officejet 7612 became a hell of a job.

    Printing is no problem.

    With Webscan, I can only scan and save 1 page at a time, I can not scan several pages of the document 1 more.

    I downloaded "Extended Scan" but when I try to use this app, it says "year error occurred while scanning" without more information.

    With "HP Scan and capture" I can't scan the size of A3 paper full of documents and there seems to be no possibility to change the size of a3 paper. Maximum size is 'legal letter '.

    Same problem with "Windows Fax and scan."

    Are there other ways to recover the possibilities of full scan from my HP Officejet 7612?


    Thank you for using the HP Forums.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    The following resources will help you:

    HP printer install wizard for Windows

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    Hope that helps.

  • DVD problem after installing Win XP Service Pack 2

    After installing XP Service pack2 son of college clicked on a question about activation of WinDVD 5 for Toshiba and now my DVD does not load the program. How can I fix it, remimbering I need help step by step?

    WinDVD is the least of your problems: WinXP SP2 should be installed no later than October 10 2006!

    If the computer running Windows XP Gold or SP1 until earlier, may not be a critical functional application of antiviruse protection installed and 3 + years of security updates have not been installed.


    Help: I got hacked. Now what should I do?

    Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

    HOW to do a clean install of Windows XP: see method 1 and in

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online

    Other useful references include:

    HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)

    HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)

    Tip: After getting the computer fully patched, download/install KB971029 manually:

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 [1] needs to be installed).

    Norton Removal Tool

    McAfee Consumer product removal tool

    See also:

    Measures to help prevent spyware

    Measures to help prevent computer worms

    Avoid fake security software!

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    Good luck!

    [1] extended for WinXP SP2 support ends July 10, 2010. After this date, the computers running under that WinXP SP2 will NOT be offered for additional updates of critical security, automatic updates do not work, and site Web Windows Update won't be available until SP3 is installed.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Monitor problems after installing SP1

    After installing SP1, on reboot, the screen works nto correctly.... I see the cursor and screensaver.  .. everything else is black


    Follow these steps to try to solve your problems of boot.



    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.



    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    ISO Burner:

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.


    If the above does not solve the problem, repost in the appropriate Forum:

    It's updated operating system Vista, upgraded installation and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for