Problems after replacing the cartridge

Hello

I have a problem with my all-in-one HP Photosmart C3180. Recently, I replaced the black cartridge with a new one and now I can't print or copy more because it shows a problem with the cartridge three colors (it has not been replaced).

What happens is that the red error led and the led (the one near the color copy button) color cartridge still flashing. It does not accept any input print and everytime I turn on the printer it will begin what is called "align cartridge" (printing paper with a few lines on this subject).

Is that what I can do in addition to the replacement of the two cartridges at the same time? I never had this problem before.

Thank you for your time,

Alin.

Hello, AXN

Unfortunately, you must have the color cartridge to print. I noticed that some printers can still use the scanner if you also need that. You can always try, but it might give an error when you try to print.

Let me know if the replacement cartridge solves your problem.

Tags: HP Printers

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